Luminaldigital Recenzje 

1164
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great SEO marketing campaign. They not only advise on what increases website visibility, but they actually completed a blog & added it to my website with well-thought out content to match.

Oceniono na 1 z 5

Please don’t use this company for an internet company they lack any correspondence for their customers. And do not do what they say they are going to do.

Reakcja na opinię

Oceniono na 5 z 5

I have found this company so far excellent to work with. Staff have been so impressed with their help i have and still am receiving in a field which is not in anyway a speciality of mine , but have a... Zobacz więcej

Oceniono na 5 z 5

ElevateOM has been looking after our SEO for a few years now we have seen a steady rise in our online presence . Customer service is great ,we have a great dedicated project manager who keeps us updat... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 88% z negatywnych recenzji

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4,4

Wszystkie recenzje

(1164)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 132

Napisz recenzję
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Oceniono na 1 z 5

Was completely mis-sold

Was completely mis-sold. Got promised the world by the salesman Keith who sold it to me, after already being doubtful of these type of people.
So I said I would create my domain and google page which I was told not to it will be taken care of for me, little did I know they done this to keep a hold of you and to make moving difficult.
Countless back and forth email interactions to tell them pictures do not fit , pictures are fuzzy etc they just kept sending over complete dribble to get the second invoice paid with no care in the world.
I was also told that the website price was the price after I said I was not paying a penny more which was fine up until I was told I had to create my own website content as this was not included lol. So the £600 was supposed to be for a smooth easy quick website with content and SEO optimisation with a google business page. Spent months getting the below average website online and fixed. Had to create my own content. Had to finish the google business page as it was created terribly in minutes just to shut me up and my website is not to be found anywhere online. So overall terrible experience which I did to save me time but cost me loads in the long run. My website was live for two weeks but they would not let me gain access to my domain for work reasons so I spent even more time trying to move. So a 10month process or so to end up getting about two weeks of a bad website then moving on. Could have used fiverr for half the price and half the hassle with a good website and SEO optimisation. STAY AWAY!

16 kwietnia 2025
Opinia niezależna
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Odpowiedź od Luminaldigital

Thank you for your feedback. We are writing to formally address the points raised in your review.
We take allegations of mis-selling very seriously; however, we must clarify that no such practice occurred. Our sales process is transparent, and all agreements are based strictly on the documented terms provided at the point of sale.
Scope of Work and Inclusions All inclusions for your project were clearly itemised on your signed Confirmation Order. This document serves as the definitive record of your purchase. Any services not listed—such as bespoke content creation—fall outside the agreed scope. It is standard practice for clients to provide their own business content unless a dedicated copywriting package is selected.
Google Business Profile and SEO. Please note that the setup of a Google Business Profile was not part of your contractual agreement. We can accommodate this as a gesture of goodwill to assist your launch, with the intention of handing it over upon the site going live. Furthermore, we confirm that your website was built to professional SEO standards to ensure a solid technical foundation.
Project Completion: The management of the domain and accounts during development is a technical necessity to ensure correct configuration.
We consider the services provided to be in full alignment with your Confirmation Order and stand by the integrity of the work delivered.

Oceniono na 5 z 5

Prompt an Accurate

The company responded promptly to my request for changes to my website and made those changes perfectly first time

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Just a quick reveiw to say a great job…

Just a quick reveiw to say a great job done for my website by Jackie and Anivash. Was a bit hesitant at 1st but really pleased with the outcome of my site. Great communication and always happy to help with any issues. If youre thinking of getting a website then I highly reccomend ElevateOM

30 marca 2026
Opinia niezależna
Oceniono na 5 z 5

My Experience with ElevateOM has been…

My Experience with ElevateOM has been great, I love the way the team works together to help me achieve what I want and very understanding when I didn’t get back to them on time. What a great team I love you guys thanks for making my site great 👍.

Kind Regards

Efe

26 marca 2026
Opinia niezależna
Oceniono na 1 z 5

A Fraud company, they only take your money

Very bad service, they took my money but didn’t even get me 1 lead, then I called them and ( Agada) was her name I guess, she told me to pay for 2 years and then after that you might get a lead. I called Stacey my account manager more than 10 times for 3 weeks, also messaged her but she never answered.
I called Keith more than 10 times but no replies. They won’t even Answer. All I would say that it’s a fraud company. They only take your money.

3 marca 2026
Opinia niezależna
Logo Luminaldigital

Odpowiedź od Luminaldigital

The SEO campaign went active less than a month ago, as Agata and the client discussed over the phone this is not to generate leads yet as we are working to gain ranks on Google so the website can start to appear on page one. Our dedicated account manager discussed the campaign with the client via phone calls and emails since the start, if we had not been in contact the campaign, the client also provided information to get the campaign live. Google ads was also discussed if the lead generation is the priority where you pay per click on Google, this will cost more than £150+vat per month in comparison; the SEO is a beneficial campaign for a website less than 6 months old. Demanding a refund after less than a month after the campaign went live is not how business works, as stated in our terms we do require a 30 day cancellation notice, on this occasion we are happy to part ways and waive the notice period. SEO is a long term solution and there is no guarantee when leads are generated, unfortunately this client in unrealistic with expectations and making up a 2 year lie is not what Agata advised. We wish the client all the best with their future business endeavours.

Oceniono na 1 z 5

Scam web service provider

I contacted this company late 2025. Their website purports to be professional & appears to be UK based.I required to have a professional services website to be created. What I got was far from that. It was apparent that I was dealing with sub-contractors who were not based in the UK.Having had experience of dealing with people whose English is not their native language previously, there’s a communication issue. In this instance also a competence issue about providing those services required. I’ve requested refund to my card provider upon two occasions previously. I’ve been ignored & have now requested chargeback by my card provider. I would recommend not to use this company. What they offer is not what received. I’d probably say that it’s verging upon a scam that provides services that it is not able to provide.

17 marca 2026
Opinia niezależna
Logo Luminaldigital

Odpowiedź od Luminaldigital

David chose to get a theme (off the shelf) solution from us. He then claimed he purchased a bespoke solution of which we provided evidence that he clearly did not select. He went for the cheapest solution we provide. He then decided to complain that some of our staff work form overseas. Our staff have impeccable English and are fully trained in their roles. It's such a shame to see a project end this way...

Oceniono na 5 z 5

very efficient team

very efficient team, pleasure to work with if anything i slowed them down! Can confidentally refer them to my colleagues -keep up the good work guys!

11 marca 2026
Opinia niezależna
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Odpowiedź od Luminaldigital

Thank you so much, Tawanda! We do intend to!

Oceniono na 5 z 5

Seamless Website Experience with ElevateOM

I’m really enjoying working with Jackie and Avinash at ElevateOM. Jackie has been incredibly supportive and keeps me updated on timelines as my website is being built. Avinash works behind the scenes using his technical expertise to make sure everything is created exactly how I’ve envisioned it.

No amendment is ever too small, and he’s always willing to go the extra mile to get things just right. This is the second time I’ve created a website, but it’s my first experience with ElevateOM, and so far the process has been smooth and seamless.

I would highly recommend them - especially Jackie and Avinash - to anyone looking for a professional, friendly team that genuinely cares about bringing your website vision to life.

8 marca 2026
Opinia niezależna
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Odpowiedź od Luminaldigital

Thanks, Adanna, so nice to hear this about Jackie and Avinash!

Oceniono na 1 z 5

I'm having a terrible experience.

I'm having a terrible experience with the company. They were very attentive and responsive in the beginning when I wanted a website. I do not like my website at all. Due to the coding on Wordpress it's very difficult for me to fix it myself. I pay for monthly hosting and support but they either are slow to respond or ignore me completely. I'm very unhappy with the service.

6 marca 2026
Opinia niezależna
Logo Luminaldigital

Odpowiedź od Luminaldigital

Thank you for the feedback, Kate. Please do email support@ for any requests you do have. We ALWAYS reply to all of our clients and we are very quick, too! Could you let us know where you were sending emails?
WordPress is an award winning platform and is user friendly. If you are having any issues editing anything, just let us know and we will be happy to assist. If you are on WebCare MAX, you don't need to fix a thing, just let us know and we will take care of it for you!

Oceniono na 5 z 5

Fantastic dedicated team

Fantastic dedicated team! Super happy with my brand new website.
They made the whole process simple and easy to understand.

3 marca 2026
Opinia niezależna
Logo Luminaldigital

Odpowiedź od Luminaldigital

Thanks, AJ!

Oceniono na 5 z 5

The team at elevate have been extremely vigilant

The team at elevate have been extremely vigilant in creating my website and helping me with all the extra element that go with it. Even with my poor communication at times they have persisted given me a brilliant bespoke website

20 lutego 2026
Opinia niezależna
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Odpowiedź od Luminaldigital

Thanks for your review, Joshua

Oceniono na 4 z 5

TeenTrowbridge

This was a tricky thing to do arranging an Eventbrite page for multiple events and publishing them on social media. Jodi was brilliant. She was really helpful and worked very hard to get everything set up in a short space of time.Other staff were also helpful in setting up social media pages.

20 września 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give them minus

If I could give them minus, they absolutely deserve it, I’m not technical at all and hoped they world help from start to finish how wrong , if your looking for help those are not the website people I’m not technical at all , but now I have to learn as they are no help at all after paying over £1000 disappointing

16 lutego 2026
Opinia niezależna
Logo Luminaldigital

Odpowiedź od Luminaldigital

Thank you for your review, though it is rather sad to see. The project was completed two months ago, however you have requested design changes. We have replied asking for more information so are quite confused with the review. We shall be in touch again, however.

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