It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well I just looked into citrus bergamot, Couldn't order until next week, I asked if I could still get the discount and was surprised to actually get a response, which was yes! So I'll be ordering s... Zobacz więcej
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an emai... Zobacz więcej
Reakcja na opinię
I was very happily surprised by the excellent and fast response to my inquiry! I was expecting to wait a few days and an answer like it my request could not be accomplished. SURPRISE!!! Fast respo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Dane kontaktowe
Stany Zjednoczone
- help@lumanutrition.com
- lumanutrition.com
4,7
Doskonała
75 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od lumanutrition.com
Thank you for your kind feedback! We're glad we could answer your question promptly and provide the information you needed. We truly appreciate your support!
People who care
I appreciate that I could connect with actual people who cared about the issue and worked to resolve the mystery.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're so glad our team could help and provide the support you deserved. We truly appreciate your trust and are always here whenever you need us.
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're so glad our team could help and provide the support you deserved. We truly appreciate your trust and are always here whenever you need us.
I requested a change to my subscription…
I requested a change to my subscription I had to make a change to my subscription, and Luma made the whole process super easy and stress-free. They guided me step by step, answered my questions right away, and got everything updated without any hassle. It felt really smooth from start to finish, and I appreciated how quick and clear it was. Thanks to their help, switching things around was a breeze, and I’m already feeling more comfortable with the changes. Definitely glad I reached out to them for support!
16 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for sharing your experience! We're delighted to hear we could make updating your subscription easy and stress-free. We truly appreciate your kind words and are always here whenever you need us. Thanks for your support!
Good response by provider
17 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your feedback! We're glad we could provide a positive experience. We truly appreciate your support!
I reached out to confirm my next…
I reached out to confirm my next delivery date & almost immediately received a response.
Just following that Jake, the owner reached out as well.
Great customer service, response time, follow up, prompt delivery!
Can’t wait for my lab results next month (taking Citrus Bergamot)!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with our team and that we could help so quickly. We truly appreciate your support and hope you receive great lab results next month. Thanks for being part of the Luma family!
Simple and easy to follow
Simple and easy to follow
Good value and made in USA quality
I knew I was going to order as I am familiar with what I ordered.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind feedback! We're so glad you found the ordering process simple and easy. We truly appreciate your support and hope you continue to enjoy our USA-made products!
Great customer service
Good product but just needed to cancel for now . Company was very quick to take care of it and all was done without any arguments. Thank you.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're glad we could make the cancellation process quick and hassle-free. We appreciate your support and hope to serve you again in the future!
Quick responses from customer service…
Quick responses from customer service about promo codes and how to apply on autoship.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your feedback! We're glad our team could quickly help with your promo code and autoship questions. We truly appreciate your support!
High quality product that I trust
High quality product that I trust is great.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're honored to have your trust and are so glad you're happy with our products. We truly appreciate your support!
The CoQ10, and especially the Nattokinase
The CoQ10 Nattokinase, and Citrus bergomat,has given me more stamina, and energy than I've had in awhile!!! I just finished my first month of taking the three products, and I Notice the difference, the improvement in energy, and stamina .
I just received my second month's supply. Thank you Luma 😊
15 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for sharing your experience! We're thrilled to hear you've noticed a difference in your energy and stamina after your first month. We truly appreciate your support and hope you continue to have a great experience with Luma! 😊
I have plenty of Luma still so I…
I have plenty of Luma still so I requested to stop my subscription. My request was promptly honored and there was no back and forth trying to get me to change my mind. I appreciated that.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your thoughtful feedback! We're glad we could make the process quick and hassle-free. We truly appreciate your support and look forward to serving you again whenever you're ready!
Rapid response
Rapid response, friendly, caring attitude !!
Keep up the excellent work !!
12 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your kind words! We're delighted to hear you had a great experience with our team. We truly appreciate your support and encouragement!
Too much too soon no more
When I discovered that I was getting the meds sent to me too often, Lumanutrition.com was king enough to rearrange things so I now get just what I need, no extra. Working like a charm. Thanks so much.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind feedback! We're so glad we could help adjust your subscription to better fit your needs. We truly appreciate your support and are always here if you need anything!
I've been on the Natto/Bergamot/CoQ10…
I've been on the Natto/Bergamot/CoQ10 for 60+ days now. My previous cardiology results showed a BP of 170+/100. After 60+ days, my BP dropped to 132/90 at my most recent follow-up. Thank you!!
11 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for sharing your experience! We're thrilled to hear about the positive changes you've seen over the past 60+ days. It's wonderful that you're making progress, and we truly appreciate you taking the time to share your journey with us. We wish you continued success on your wellness journey, and thank you for choosing us!
Customer service was exemplary!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your kind words! Your feedback means a lot to us, and we'll be sure to share it with our team. We truly appreciate your support and look forward to serving you again!
Everything was taken care of…
Everything was taken care of immediately, good job!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your wonderful feedback! We're delighted to hear that everything was taken care of promptly. Providing fast and reliable service is always our goal, and we truly appreciate your kind words. Thanks again for your support!
After emailing I received an answer…
After emailing I received an answer almost immediately, that tells me you guys are serious about customer service and it is very much appreciated
12 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience. Providing prompt and attentive customer service is very important to us, and we truly appreciate you taking the time to share this! 💚
I did not realize I had made a mistake
I did not realize I had signed up for automatic monthly deliveries and automatic monthly bank drafts. I was startled when I realized my mistake. I reached out immediately to the company, and I explained my issue. The first surprise was that I was able to reach someone immediately. The second surprise was that they were kind and took care of my mistake right then. No questions asked! Amazing! I hope to do business with this company more.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for sharing your experience! We’re so glad our team was able to assist you quickly and make things right without any hassle. We understand that subscription orders can sometimes be unexpected, and we’re always happy to help. We truly appreciate your trust and look forward to serving you again! 💚
Service
Great customer service with quick response time. Service representative was pleasant, friendly and helpful. She gave me several options to solve my problem.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We’re so glad our team was able to assist you quickly and provide helpful options. We truly appreciate your feedback! 💚
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.