It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well I just looked into citrus bergamot, Couldn't order until next week, I asked if I could still get the discount and was surprised to actually get a response, which was yes! So I'll be ordering s... Zobacz więcej
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an emai... Zobacz więcej
Reakcja na opinię
I was very happily surprised by the excellent and fast response to my inquiry! I was expecting to wait a few days and an answer like it my request could not be accomplished. SURPRISE!!! Fast respo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Dane kontaktowe
Stany Zjednoczone
- help@lumanutrition.com
- lumanutrition.com
4,7
Doskonała
75 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Great service. Fast response on emails. Very nice people.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Customer Service
Your company gets in touch with customer when an email is sent.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your feedback! We're glad our team is responsive and gets back to you promptly when you reach out. We truly appreciate your support!
Customer service was very prompt and…
Customer service was very prompt and helpful. Thank you!
22 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Cares about you and very knowledgeable…
Cares about you and very knowledgeable about the products
22 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're glad our team could provide caring and knowledgeable support. We truly appreciate your trust and support!
I got the help I needed
I got the help I needed. Very complete and very professional. Charles did everything I needed immediately. Excellent Customer Service when they became aware of AI going rogue. I didn’t know that originally as she was called Sandra and had messed up all of my subscriptions. Instead of being upset I went to laughing. Thank goodness for Charles help. I’m in my 80’s and a caregiver for my roommate so overloaded as I am appreciated the help immensely. Thank you for helping me Charles I feel so much better. Luma is an excellent Company that I have trusted for years for good supplements. Very excellent company.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for sharing this! We're happy Charles was able to step in and get everything sorted out quickly. We're especially happy to hear you’re feeling better and that you’ve trusted Luma for so many years. We truly appreciate your continued support!
Odpowiedź od lumanutrition.com
We're so glad you had a positive ordering experience. We truly appreciate your support!
good solid experience
I wish I could have augemented my subscription by a one-time purchase of 1 or 2 bottles at my subscription price per bottles.
The customer service agent was very pleasant and easy to deal with
21 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your feedback! We're glad you had such a positive experience with our customer service team. We also appreciate your suggestion and will be sure to pass it along to our team. Thanks for your support!
My products ordered came very quickly
My products ordered came very quickly! I like the delivery service too.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you! We're glad your order arrived quickly and that you're happy with the delivery service. We really appreciate your support!
I’ve always had great service with Luma…
I’ve always had great service with Luma nutrition. Their products are flawless.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much, Judith! We're thrilled to hear you've consistently had a great experience with Luma Nutrition and are happy with our products. We truly appreciate your continued trust and support!
My capsules arrived melted together and…
My capsules arrived melted together and they are shipping out a replacement. Very fast courteous service! Contacted them on Wednesday and my replacement should arrive on Monday
19 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind feedback! We're glad we could get a replacement on the way quickly and make the process easy. We appreciate your patience and are happy we could help!
I contacted Luma Nutrition and received…
I contacted Luma Nutrition and received a response within a few minutes. My issue was promptly resolved and I am extremely happy. I love the Citrus Bergamot that I get from this company. Highly recommend!!!
19 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your kind words, Dana! We're glad we could resolve your issue so quickly, and it's wonderful to hear you're enjoying the Citrus Bergamot. We truly appreciate your recommendation and support!
Love the product and customer service
Love the product and customer service
20 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're so happy to hear that you love both our product and our customer service. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
Odpowiedź od lumanutrition.com
You're very welcome! 😊 Thank you for your support and for taking the time to leave us a review. We're glad we could help, and if you ever need anything else, we're always here for you. Have a wonderful day!
Contact through emails was like talking…
Contact through emails was like talking to someone in person. Very professional and concerned.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're so glad our team could provide a personal and professional experience. We truly appreciate your support!
Everyone was very attentive to my…
Everyone was very attentive to my situation and helped fix it with professional courtesy.
19 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your thoughtful feedback! We're so glad to hear that our team was attentive to your situation and able to resolve it with professionalism and care. Providing courteous and helpful service is always our priority, and we truly appreciate your kind words. Thank you for your support!
Great Product
Thank You for Your quick response to my issue. Luma is a wonderful product and helps a great deal with my bone on bone arthritic knees.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your kind words! We're glad we could resolve your issue quickly, and it's wonderful to hear that Luma has been helping you. We truly appreciate your support!
Your response time to my problems is…
Your response time to my problems is beyond any of my expectations. Great customer service! I am doing my best to stay current managing the internet & you are always very helpful
18 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your kind words! We're thrilled to hear our team exceeded your expectations. We truly appreciate your support and are always happy to help whenever you need us!
Sandy was very helpful and responsive…
Sandy was very helpful and responsive to my lost order. very nice and ready to fix my needs
18 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you for your kind words! We're so glad Sandy was able to help with your lost order and provide the support you needed. We truly appreciate your feedback and your support!
The response from customer service was…
The response from customer service was quick and my issue got resolved immediately. Both ladies are very professional and definitely knew what they are doing. Thank you so much for creating this amazing company.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od lumanutrition.com
Thank you so much for your thoughtful feedback! We're delighted to hear your issue was resolved quickly and that our team provided professional support. We truly appreciate your kind words and your support!
Odpowiedź od lumanutrition.com
Thank you! We're so glad we could help quickly. We truly appreciate your support and look forward to continuing to serve you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.