I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had such a large order and it came professionally packaged and not an item was missing or damaged. Love love these products!!
Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous re... Zobacz więcej
This company goes above and beyond. Any complaint you may have they deal with graciously and promptly. The glassware is high end and people always appreciate the quality and style of the glasses, v... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
LSA International, a privately owned UK company, is considered one of Europe's leading brands of contemporary handmade glass and porcelain. Renowned for our unique style, original designs and enduring quality we launch 250 new products each year, all designed by our Creative Director Monika Lubkowska-Jonas and manufactured in the EU.
Dane kontaktowe
Ground Floor, Holbrooke Studios, Indigo House, Holbrooke Place, Richmond, TW10 6UD , Zjednoczone Królestwo
- +44(0)1932 789721
- info@lsa-international.com
- lsa-international.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
LSA products are absolutely stunning…
LSA products are absolutely stunning and elegant, timeless designs that never go out of style. The quality is exceptional, and you can really feel the craftsmanship in every piece. It is on the expensive side, but you’re definitely paying for quality. Worth every penny!
Arrived on time and was exactly what I…
Arrived on time and was exactly what I wanted
Beautiful and stylish tumblers
The glasses are beautiful and stylish- we love them.
One of them cracked during delivery so I contacted the team and it was replaced immediately. Great customer service.
Exquisite prosecco glasses
Been waiting for these glasses to come back in stock for a while and so pleased I've got them. Beautiful Prosecco glasses. Great packaging and speedy delivery.
Good quality cups
Good quality cups, customer service was very helpful and quick when we had an issue with the shipping company (all sorted same day)
such a great company
Brilliant design and fast delivery…
We saw these water jugs in our hotel whilst on holiday and manage to track them down to LSA. We order one when we we got home we a thrilled with it and impressed with the speed of delivery, we would recommend LSA to everyone
Vase had a terrible fault in it!!
Vase had a terrible fault in it!!! I wrapped it up and then wanted me to unwrap it again!!! Their quality control doesn’t exist!!!

Odpowiedź od LSA International
No delivery arrived for over a week
No delivery arrived for over a week. Customer services were slow in responding and when they did it was obvious that they hadn’t looked through the details of the delivery status and blamed it on me. Again after two further emails and no response I threatened to go to my credit card company upon which customer services offered a refund or replacement. I am hopefully going to receive the item today after 18 days of paying. I missed giving this as a present for a birthday I was attending on Oct 12th. I received no compensation whatsoever.

Odpowiedź od LSA International
Great product and quick delivery.
They looked different online…
They looked different online but when they arrive they were like basic tumblers. Returning soon
Lightning fast delivery.
Beautiful products at reasonable prices, very informative emails so that you know exactly when to expect your delivery and lighting fast delivery times. I hadn’t purchased from them before but I would have no hesitation in doing so again.
I was so pleased to see the little vase…
I was so pleased to see the little vase I bought was still made. I still have got one that I bought many years ago and is one I use a lot
Item (Pearl Jug) arrived completely…
Item (Pearl Jug) arrived completely smashed to bits, I could hear that was broken when the delivery man from DHL gave it to me, he was totally uninterested when I told him I was broken before I even opened it, he just got back into his van and drove off.

Odpowiedź od LSA International
Purchased the LSA Pearl vase and…
Purchased the LSA Pearl vase and tealights as a special 30th wedding anniversary present. Beautiful, quality product. From order placement to delivery, very happy with quick and efficient service.
Beautiful Metropolitan white wine…
Beautiful Metropolitan white wine glasses and prompt delivery!
Very poor customer service
I asked them a question using the email address they provide on their website. I have tried 3 times now and no reply from them. I have checked my spam/junk folder and there is no reply from them. Their website says they aim to respond within 1 working day. I emailed them on 29 September. It is now 7 October. It has put me off purchasing anything from them. Their stock reply to these sorts of comments via Trustpilot seems to be "oh it must be your email provider". No....it isn't. They also have my initial enquiry wrong on their Trustpilot reply. Not impressed at all.

Odpowiedź od LSA International
Doświadczenie Trustpilot
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