Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Zobacz więcej
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Zobacz, co mówią recenzenci
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Zobacz więcej
Reakcja na opinię
Booking (Chester zoo) was easy, but I got the date wrong and phoned up to make a change. The line was busy, so I left a message. Within the hour, Cyle called me back and quickly changed the date w... Zobacz więcej
Was given a gift card for Christmas, unfortunately 2 weeks later I was diagnosed with cancer, with the treatment and recovery we are unable to use the gift card this year,but these fantastic people h... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Dane kontaktowe
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Zjednoczone Królestwo
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Cyle went above and beyond
Cyle went above and beyond. helped me to sort out the issue I had with my booking . thank you so much
Fast to respond and reliable
Fast to respond and reliable.
I booked a session which I could not attend, so I requested a change of date. The reply was quick and 'Cyle' helped reschedule the session; thanks for your help.
I accidentally have chosen the wrong…
I accidentally have chosen the wrong date which was yesterday and Joe helped me to reschedule it which only takes less than 24hours. I was worried whether I can change the ticket because the date I booked is already passed and the price was £46 in total but I was still able to rebook it to different date. I appreciate for the fast and kind service and thank you for Joe again!
Needed help from customer service
Needed help from customer service. And they was very helpful and sorted the problem out. Thank you Crys.
Excellent service and polite staff.
Excellent service and polite staff.
Got a great discount and Cyle was…
Got a great discount and Cyle was great, I had an admin error and he sorted it all out for tomorrow! 😊
Cyle was very helpful and sorted my…
Cyle was very helpful and sorted my issue out extremely quickly.
I have just spoken to Cyle
I have just spoken to Cyle. He understood my problem straight away and helped get it solved. He was an absolute star. Not only was he helpful, he also followed through on his word.
I had an issue when I booked the wrong…
I had an issue when I booked the wrong date for some tickets for an attraction in Blackpool by mistake. I dealt with Cyle who sorted the matter out for me very speedily. There were issues with the company who the tickets were bought from but he managed to get that sorted out for me quickly and very efficiently.
My mistake !
Booked tickets for the circus thinking it was Swindon.. email came through telling me I was going to frome . Emailed admitting my mistake and cyle promptly instructed me on what to do. Seen the right show last night and was a 5 🌟 just like you cyle. A complete credit to speak to a real person instead of a robot.
Thank you Cyle for your prompt response…
Thank you Cyle for your prompt response and help!
I had tickets arranged to visit the zoo…
I had tickets arranged to visit the zoo for March . Due to a hospital admission I had to cancel. I contacted Lovetovisit on Monday to rearrange and was advised they would contact me within. 48 hours.
I got an e-mail on Thursday morning with new tickets as requested.
Very good service. Highly recommend.
Cyle was excellent and very helpful…
Cyle was excellent and very helpful with dealing with my issue. Thanks
Bought an attendee ticket instead of a…
Bought an attendee ticket instead of a show car ticket for an event. Emailed support and quickly recieved and email from Cyle understanding my error and refunding me without any quibble. Absolutely excellent customer service and a real human response. Very much appreciate you Cyle! restored my faith in humanity a little. I hope you pillow is forever cool!
Vinny was super helpful getting the…
Vinny was super helpful getting the date of my booking changed and Cyle was great in getting my issue sorted going above and beyond when the tickets didn’t come through from the third party right and even asked them to resend it asap for extra peace of mind for me
This company very good I recomend also…
This company very good I recomend also for good price and good customer service
Thank you!
Cycle was very helpful and I was very happy with the customer service received by him.
Thank you Lovetovisit
Cyle was professional
Cyle was professional, friendly, and very helpful throughout the process. Communication was clear, and everything was handled efficiently. I had a positive experience and would be happy to work with him again. Highly recommended.
Had a wonderful experience with Love to…
Had a wonderful experience with Love to visit .com , in particular a person by the name of Cyle Rees .I am Dyslexic and find instructions and too much information challenging.
Cyle kindly sorted out my change of tickets with no fuss and rearranged at a date and time more suitable for me. He then left me a lovely email to say it was all done. It’s extremely frustrating and difficult to find service that is so helpful, straightforward and a pleasant experience. Thank you Cyle you gave 100% perfect customer service.
Cyle
I had a lovely, helpful customer experience with Cyle. Was very efficient and supportive. Answered all my questions and went above a beyond. He made my booking process a lot easier. Would recommend
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