Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Zobacz więcej
Reakcja na opinię
Booking (Chester zoo) was easy, but I got the date wrong and phoned up to make a change. The line was busy, so I left a message. Within the hour, Cyle called me back and quickly changed the date w... Zobacz więcej
Was given a gift card for Christmas, unfortunately 2 weeks later I was diagnosed with cancer, with the treatment and recovery we are unable to use the gift card this year,but these fantastic people h... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Dane kontaktowe
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Zjednoczone Królestwo
- +4420 8050 5682
- cx@lovetovisit.com
- lovetovisit.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Received a wonderful and timely…
Received a wonderful and timely response to a change l needed from Cyle

Odpowiedź od Lovetovisit.com
Amazing experiance
Booking proccess was so easy and no need to stay in queue, save money for another attraction. I would love to use again my another visit.

Odpowiedź od Lovetovisit.com
Easy to book through the website
Easy to book through the website. Tickets were nearly a 50% saving on booking direct. Email confirmation and entry QR codes came within minutes of booking

Odpowiedź od Lovetovisit.com
Perfect!! 100000% recommend
Perfect! Went to the London Eye for an amazing price!! Way less than at the counter.
The company cancelled the concert and…
The company cancelled the concert and I’m still awaiting a refund even after I sent 7 emails. Do not trust this company with your money. They still owe me £90 and no sign of the money being returned

Odpowiedź od Lovetovisit.com
Children were glued from start to…
Children were glued from start to finish, so worth going. My 4 year old Granddaughter really enjoyed it and it takes a lot to keep her engaged
Great little find
Great little find. I used lovetovisit to book tickets for steam rally.very easy to use
I am now looking at the site for my trip away to see what is available.the booking process was very easy.i saved a couple of quid on price
Excellent very easy and we had no…
Excellent very easy and we had no problems entering the event
Excellent day out in every respect
Excellent day out in every respect. Will go again.
Fantastic Value for Money
Really straightforward booking process offering great experiences at fantastic prices.
We saw the cirque de vulgar.It was…
We saw the cirque de vulgar.It was excellent very funny but also great entertainment all the way through.Also the price was of great value
I spoke with Cyle
I spoke with Cyle, about changing the date of the tickets I had purchased and he was very polite, helpful and efficient and sorted my error for me.
A great ambassador for your company.
Thank you
Tracey
The workers are really helpful big…
The workers are really helpful big shout out to cyle Rees who sorted out my issue.
Deleted email containing tickets for…new forest festival
Deleted email containing tickets for New Forest Food Festival.
Contacted lovetovisit within no time at all had an email back with my tickets.
Fantastic service
Thank you
Joe was so helpful
Joe was so helpful. I had used the lovetovisit app for booking an event that unfortunately I booked the wrong date. Submitted a request and my tickets were swiftly adjusted without me having to stress about it. Fuss and cost free. Would highly recommend
ABSOLUTE DISGRACE it's impossible to get a refund when fif no reason if your own they do not respond whatsoever
We booked tickets for the wonder circus skegness on Friday 31st July. We arrived to be told it was cancelled due to a bereavement and we shoukd have had an email notifying us that woukx gave details hiw to rebook. We could not do this as our visitors were returning home tgd next day. No email ever arrived at all. I completed online forms with all my details to get a refund twice, all got was z reference number that said they would respond in 48 hours absolutely nothing, no response whatsoever messages kegt on answer phone ax it seems it is never answered when you do ring. So far am at a complete dead end to get my £66 refubd. An absolute disgrace from Love to Visit and I would heartily recommend you do not book through these people after posting this i did eventually get a refund but this still does not excuse them for ignoring all previous requests but a thankyou to Joe for eventually resolving this. I also recieved an apology of sorts but I actually witnessed the lady from the circus ringing love to visit asking them to send out the emails about the cancellation that they had not previously done so, so to say they had no knowledge it was cancelled is deplorable. They apologised for the time it took to respond to my online requests which is inexcusable as thst came only after the refund was eventually made and how is it acceptable for phone calls to go unanswered for so long and no replies to messages left.so sorry but I stick with my initial title of them being disgrace apart from Joe who came through for me eventually

Odpowiedź od Lovetovisit.com
No ticket/tickets didnt work
I booked tickets costing £450 for a festival late Saturday night in may, got an email Sunday the next day saying hope you enjoyed your time and come again. I phoned them couldnt get an answer, came to trustpilot and managed to find an email address. I told them I wanted tickets for the August festival and hadn't received any tickets yet and had an email saying it was over. The only email I had had was a booking confirmation asking me to contact them to choose the dates.
I was then sent tickets with a date that had already passed and kept being told dont worry it'll work or just outright ignored. I set a fresh email asking for a refund and they contacted me the same day and finally sent me tickets saying the correct date. At this point I was asked to put a 5 star teview on trustpilot because they had 'sorted the issue'. My event was still a past event in the app though so I was afraid to get the kids excited as I was still afraid we'd be turned away. Skip to August and we got to the event and the tickets QR code wouldn't scan from Apple pay or the paper ticket I printed. The festival organisers were great and sorted for us to attend still. I would never buy from these again. I saved £45 but it caused so much anxiety and upset and the ticket didnt even work!

Odpowiedź od Lovetovisit.com
I had a issue with a event been…
I had a issue with a event been cancelled last minute on me! Cyle responded quickly to my concern and a full refund was processed appreciate the quick action.
Thanks
Melanie
Booked tickets to circus that wasnt…
Booked tickets to a circus that wasn't there. We travelled from another city so was annoyed and kids were disappointed.
I requested money back. Will see if I actually get anything back cause the person I was chatting with promised me refund but didn’t ask any details and when I asked about how is it happening when you don’t have my details never got reply anymore.
Very fishy so probably best to steer away…
UPDATE
We did got the ticket money back but it doesn’t change the fact that you didn’t provide the right address or venue to the event.

Odpowiedź od Lovetovisit.com
Booked tickets for a festival that was…
Booked tickets for a festival that was later posted until next year. Contacted via email to request a month ago and still waiting. Follow up emails are all responded to via chat bot and no one answers the phone. AVOID
Doświadczenie Trustpilot
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