Lovepop has failed me twice, both times for my anniversary! They have failed to deliver the personalized message I wrote out for my girlfriend. It makes me look like a cheep fool. I am disgusted with... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Lovepop has failed me twice, both times for my anniversary! They have failed to deliver the personalized message I wrote out for my girlfriend. It makes me look like a cheep fool. I am disgusted with... Zobacz więcej
Reakcja na opinię
Original order lost in mail and never received. Love pop Happiness Team responded to request for assistance. After a few communications a replacement order was processed with tracking number. Order r... Zobacz więcej
I have a Stash Pass subscription which is delivered to my PO Box but I also ordered the special 3 pack Favorites Bouquet of artistic flowers which I had sent to my house. I've been busy and forgot to... Zobacz więcej
I had a missing part of my order and when I contacted customer service, they were on it immediately and had the missing piece shipped almost immediately!!! Great customer service like that is what ma... Zobacz więcej
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
68 Harrison Ave, 02111, Boston, Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
These are the cutest and unique cards. I had a small issue with the delivery of my cards, but their customer service responded fast and had the issue handled the same day. I highly recommend using Lovepop Cards.

Odpowiedź od Lovepop Cards
I love being able to talk with a human person. She was very helpful.Your website is a little confusing. I was not able to return to look at some items that were of interest to me. It would be helpful to have item numbers.

Odpowiedź od Lovepop Cards
There should have been more of a selection instead of 4 of one that was blah to start with. No greeting inside was a real downer. I expected more for the price and won’t order again.
They looked cheap…very disappointing.

Odpowiedź od Lovepop Cards
Customer service representative was very helpful and thorough when dealing with problems caused by the website checkout process

Odpowiedź od Lovepop Cards
The woman taking my order was clear, friendly, and knew what she was doing

Odpowiedź od Lovepop Cards
Leila, the rep I spoke with was very easy to speak with. This is not the first time I reached out to you by phone. I have always been very satisfied with your representatives. Thank you!
The first card I ordered never arrived at my daughters so I had to reach out to customer service to resend. They resent the order and my daughter loved it.
I love your company. She's did a wonderful job helping me. I send your cards to my friends and they all wait for them. I feel I send them the best cards there is. Thank you so very much.
Best customer service experience ever. Mistake was my misunderstanding on prices, and they credited me anyway!!
Not to mention awesome cards
My daughter sent me one for my birthday. And I been hook on these cards ever since Thank you for your talent staff
I love the high quality of my cards! They are well made and delightfully designed -- well worth the price. Thank you.
This company is awesome, customer service is clearly 5 *, And on top of that, their cards/products are amazing. My recipients call me every time they receive one of the Pop-up cards from me, Makes my day and theirs as well.
In this modern age of electronics where you're expected to know which icon to select it's nice to know that there is at least one company that has real people available 7 days a week to help seniors (80 years old) with problems that arise.
I was most upset with a product I received that was not correct. I called on a Sunday morning and spoke with a delightful customer service individual that walked me through reordering the product I wanted AND gave me credit for the incorrect product I had already received. To say that I was delighted is an understatement. I have called other customer service numbers only to get lost in a phone tree that I eventually hang up totally frustrated. Not so with these folks. I highly recommend these folks.
I received an incomplete order, and the customer service representative was able correct the quickly and in considerate manner.
The ultimate greeting card for any occasion quality above all cost is immaterial for the love and delight. It brings to all and sound color and motion.
We spoke to a customer service rep but were unable to delete from our account a credit card number that we no longer use because it was stolen along with our identity in a recent theft.

Odpowiedź od Lovepop Cards
The customer service agent was fantastic! I forgot her name, but you can probably tell by my phone number— 408-981-2567– she was very helpful and resolved my issues quickly and was very pleasant

Odpowiedź od Lovepop Cards
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.