Lovepop has failed me twice, both times for my anniversary! They have failed to deliver the personalized message I wrote out for my girlfriend. It makes me look like a cheep fool. I am disgusted with... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Lovepop has failed me twice, both times for my anniversary! They have failed to deliver the personalized message I wrote out for my girlfriend. It makes me look like a cheep fool. I am disgusted with... Zobacz więcej
Reakcja na opinię
Original order lost in mail and never received. Love pop Happiness Team responded to request for assistance. After a few communications a replacement order was processed with tracking number. Order r... Zobacz więcej
I have a Stash Pass subscription which is delivered to my PO Box but I also ordered the special 3 pack Favorites Bouquet of artistic flowers which I had sent to my house. I've been busy and forgot to... Zobacz więcej
I had a missing part of my order and when I contacted customer service, they were on it immediately and had the missing piece shipped almost immediately!!! Great customer service like that is what ma... Zobacz więcej
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
68 Harrison Ave, 02111, Boston, Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovepop has failed me twice, both times for my anniversary! They have failed to deliver the personalized message I wrote out for my girlfriend. It makes me look like a cheep fool. I am disgusted with how the customer service has treated me calling me a lier and I will never use them again.

Odpowiedź od Lovepop Cards
I had a missing part of my order and when I contacted customer service, they were on it immediately and had the missing piece shipped almost immediately!!!
Great customer service like that is what makes customers come back to buy more!! Thank you LovePop!!!!
Awesome product! Needed assistance today and the girl was very pleasant and fixed my issue right away!
Original order lost in mail and never received. Love pop Happiness Team responded to request for assistance. After a few communications a replacement order was processed with tracking number. Order received as promised. As. Thank you for patience on delayed order, a personal discount above any other site wide discount was provided for next order.
My card never got delivered so they sent another one at no charge. I think that is great customer service.
Had a hiccups in getting my card on time but they reimbursed the shipping on the card besides that cards are beautiful and not your normal boring cards from the store. Highly recommend

Odpowiedź od Lovepop Cards
I was walking through the mall with my family in Boston and ran into your kiosk. We stopped to look at the cards. I can’t believe how pretty the are.Tyrone, was so helpful. What a nice guy. We bought a few cards and can’t wait to buy more.
I mistakingly put an incorrect address on my order, discovered after reaching my city. Lovepop customer service handled it and corrected my issue quickly. Additionally, the cards and products are great and those I gift too … love them.
Amazing customer service! I’m a big fan of the lovepop cards but a recent purchase didn’t go well. They went above and beyond to fix the problem. 5 stars!
My greeting card was received surprisingly with postage due. I wrote to customer service about the problem and had a reply back within 12 hours promising a refund to my account. I really appreciated the prompt and satisfactory resolution.
I have a Stash Pass subscription which is delivered to my PO Box but I also ordered the special 3 pack Favorites Bouquet of artistic flowers which I had sent to my house. I've been busy and forgot to pick up my PO Box order immediately. Lovepop sent me a message reminding me to pick it up!. I sent one of the LovePop Bouquets a friend and it arrived the morning her relative had passed. My friend left a voice mail how beautiful the card was and the sentiment i wrote with scripture. All timed exactly as needed...like a big hug. Priceless.
Customer Service went out of their way to check my problem and then offered a few solutions, one of which was perfect for me! I will definitely continue to order from them- very high quality products that everyone loves!!
I made an error on my order and I got three. emails from Mary getting it fixed. Great company and wonderful cards
Very helpful when my purchase was lost in the mail!
Not only are the products exceptional quality, but the customer service is too. I was pleased to be a stash cash member on auto renewal. Hard to resist ordering with free shipping and loads of new cards every month. Eventually, I found myself with a nice inventory of beautiful cards. So I decided to cancel the membership. I received the nicest message from a member of Lovepops Happiness Team and an immediate refund. Also want to commend the excellent personalization service. I ordered 2 special cards that way, mailed directly to the recipient. They were in awe!
Lovepop's online ordering system is not intuitive. I am a grandparent wanting send cards to my grandchildren's address but billed to my credit card at my address. I am the contact! It never fails that Lovepop takes the grandchild's name and address as the default payment.
Meanwhile, I'm getting all sorts of pop-ups about discounts for ordering five cards at once and it's hard to clear the grandchild's info and enter my own. Often it shows that I have ordered two of the same item and I must clear that out. Then I have to get a code that is emailed to me to finalize my order.
I'm willing to pay the outrageously expensive prices for cards that are way smaller in reality than they are in the pictures, but I am no longer willing to battle their ordering system for something that is way more difficult than any other vendors I deal with.

Odpowiedź od Lovepop Cards
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