Received a faulty item, have filled out their returns Webform twice and sent 3 emails requesting a return and have received NO reply whatsoever. Do not trust this site.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Did not receive item and loveoutlet did not care whether I received the item or not. I can't figure out how to reply the comments reply. My order number is #UK230843806. There's no need fo... Zobacz więcej
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Not 48hr delivery. Item took longer than expected , PO misrouted but never changed the status. Emailed Love outlet twice for feedback. Never bothered to respond to any which I was disappointed. I unde... Zobacz więcej
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A simple and easy to navigate website made it very easy to select an adult gift from Loveoutlet's extensive range. The item was delivered quickly and discretely. The item was of excellent quality nice... Zobacz więcej
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Informacje dotyczące firmy
- Platforma sprzedażowa online
- Sklep z odzieżą erotyczną
- Sklep z bielizną ozdobną
- Sklep z zabawkami erotycznymi
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This is the official Reviews page of Loveoutlet.co.uk Sex Toys, Better Sex & Lingerie Unbeatable prices & Daily offers! Free UK Delivery & Hassle Free 30 Day Returns.
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- hello@loveoutlet.co.uk
- loveoutlet.co.uk
3,1
Średnia
162 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Haven’t received my parcel still
13 grudnia 2020
Odpowiedź od Loveoutlet
Dear Gemma, we emailed you on December 9th and have not heard back from you. Your parcel was returned to us as the address was either incomplete or incorrect and Royal Mail was unable to deliver your parcel. I have emailed you again, please respond so we can re-dispatch your order to the correct address.
Odpowiedź od Loveoutlet
Dear Iain,
I believe there is a typo in your review and you meant to write "Your pictures dont ring true to the actual size". I'm sorry to hear about your experience, I see you placed an order with 2 of our best seller products and you are the very first to make a complaint about either of these after we have sold hundreds this year alone. I'm afraid not all pictures of all our products on our website contain visual size comparison clues or scales, however every single product description on our website contains detailed and precise measurements, including total length, insertable length, diameter & circumference in order to provide an as accurate as possible description of the product to our customers. All orders and customers on our website are eligible for a return & refund should they simply be disappointed with a product they purchased. I notice you have not chosen to make use of this service and therefore imagine you are satisfied with the products you have purchased. I have emailed you personally in order to find out more and look forward to hearing from you.
Kind regards,
Loveoutlet
Two items ordered but only one received…
Two items ordered but only one received and not getting anywhere finding where my missing item is
3 grudnia 2020
Odpowiedź od Loveoutlet
Dear David Ogden, we have looked into the comments in your review with detailed attention and I'm afraid the facts you bring forward are simply not true. We have received no communications from you whatsoever. You have placed 2 orders with us, a first order on November 3 with one item, which was delivered and signed for on delivery by Royal Mail and a second one on 27 November with one item, which was again delivered and signed for on delivery by Royal Mail with the same name and signature. We seriously question the motivations behind this review.
Odpowiedź od Loveoutlet
Dear Howard, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Odpowiedź od Loveoutlet
Dear Stu, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Ordered my product without any issue,email sent straight away about delivery. Recieved
Ordered my product without any issue email sent straight away. Shipment and delivery was sent .Pleased on delivery with how it was sent ,aplain brown boss. And very happy with item I ordered thank you
12 listopada 2020
Odpowiedź od Loveoutlet
Dear Pauline, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Hi I am disabled but I found it so easy…
Hi I am disabled but I found it so easy to order from you and my products is great so thankyou for giving me more confident in myself.
9 listopada 2020
Odpowiedź od Loveoutlet
Hi Tina, it's reviews like yours that put a smile on our faces, make us love what we do and come back to work every morning :-) Thank you very much for sharing this with us and the community, we're glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Odpowiedź od Loveoutlet
Hi David, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Quick efficient service
Quick efficient service. Item well packaged and excellent quality. Thank you
15 października 2020
Odpowiedź od Loveoutlet
Dear Ms Thomson, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Items delivered quickly
Items delivered quickly, good product at a great price, highly recommended!
12 października 2020
Odpowiedź od Loveoutlet
Hi Gordon, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Both never worked
10 października 2020
Odpowiedź od Loveoutlet
Hi Maureen, I'm terribly sorry to hear about your experience. We do offer a free return & exchange service for all products that are defective, I wish you had got in touch with us prior to writing this review. I have just sent you an email, please feel reply on there or contact us on hello@loveoutlet.co.uk
Was very happy with order to delivery
6 października 2020
Opinia niezależna
Odpowiedź od Loveoutlet
Hi Karen, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
I haven't received the products yet
I haven't received the products yet. Been 8 days.
20 września 2020
Opinia niezależna
Odpowiedź od Loveoutlet
I'm terribly sorry about your experience. I have looked into this and I see you placed an order on our site on Saturday 12th September, your order was correctly dispatched on Monday 14th September (as you can see on Royal Mail tracking website's history) and you received a confirmation on the same day with a Royal Mail Tracked48 tracking number. I can only agree you should have received your order by now but I'm afraid we are not responsible for any delays with Royal Mail. I wish you had got in touch with us or with Royal Mail directly prior to writing this review. Please feel free to contact us on hello@loveoutlet.co.uk if you have any questions.
Odpowiedź od Loveoutlet
Hi Tommy, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Does what it says on the box 😜 Arrived…
Does what it says on the box 😜 Arrived quickly
6 września 2020
Opinia niezależna
Odpowiedź od Loveoutlet
Hi Bernadette, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
subtle & effective
23 sierpnia 2020
Opinia niezależna
Odpowiedź od Loveoutlet
Thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to seeing you again on our store.
Odpowiedź od Loveoutlet
Hi Craig, thank you very much for taking the time to share this great review with us and the community, we’re glad you enjoyed your experience shopping with us and look forward to delivering many more fun products to you as fast as possible :-)
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