Ordered weeks ago. Very unsatisfactory replies to emails and goods haven't arrived or received any tracking information. SCAM BUYER BEWARE!!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein... Zobacz więcej
Reakcja na opinię
This app has brought me so much joy, I get great prices & good quality on so many things. Their customer service is fantastic, items often arrive well before the projected date. 99.99% of the mis-ship... Zobacz więcej
Reakcja na opinię
Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Freshen up your styles with our newly added collection of dresses, tops, pants, jeans, loungewear, and accessories from Lovelyerica. Buy trendy outfits that suit you best at Lovelyerica today! If you're not shopping with us, wyd?
Dane kontaktowe
Zjednoczone Królestwo
- +(1) 833-307-1262
- support@lovelyerica.com
- lovelyerica.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
overall good place to shop!
shipping wasn’t terribly long. and everything i bought looked just like the picture.

Odpowiedź od Lovelyerica
I want my money back
I want my money back. The original email your support team sent said it wasn't delivered and I needed to contact Fastway. Fastway has no record of the tracking number you provided. Your team has now claimed the parcel was delivered when it wasn't. They then provided same incorrect tracking number. Definitely ordered off your website, I checked my browser history. Can someone reach out to issue a refund?
order 16-CP210510071034160398
Tracking number is WW6442105100066
Customer service person named Lori

Odpowiedź od Lovelyerica
My order
I live in poland and my parcel was delivered in 25 days. The material of one of the items is not good, otherwise everything else is absolutely beautiful. One item was out of stock, and the company promised me refund/exchange as per my choice. I exchanged and they sent me the right product. Its was STUNNING. They were very responsive as well and very decent in conversation, and also updated the order status regularly. Apart from 1 item, it was overall a good experience, just a little bit too expensive .

Odpowiedź od Lovelyerica
Solid Metallic Bodycon Dress…
I ordered the Solid Metallic Bodycon Dress for my wife .Fit perfect and exceeded my expectations. My wife look amazing

Odpowiedź od Lovelyerica
The dress is not like the picture
The dress is not like the picture. It's still okay but not what was pictured. Everything else was okay. I can't add pic here.

Odpowiedź od Lovelyerica
This whole website is a scam even the reviews are fake.
This whole website is a scam, the reviews from items are even stolen from other websites. Don't even trust the review pictures they are stolen too. I bought a strawberry sequin dress from this website and I trusted the reviews because they showed pictures but then I was browsing Aliexpress for the same dress and was surprised to see the same review for a similar dress that had been made 3 months earlier. After this, I negatively rated the dress on the website and it didn't even show up, they're showing only the reviews they like on the website.

Odpowiedź od Lovelyerica
Definitely should be minus starts for…
Definitely should be minus starts for the company since you can’t call them the quality isn’t good and they want to charge returns around $25/$35 was mistake to purchase from company like that.
DON’T BUY FROM THEM -

Odpowiedź od Lovelyerica
What a joke of a company
What a joke of a company, take your money and then never send items. i ordered an item for my daughter and never received a conformation email after my purchase. When contacted they ask for the same information over and over again, transaction details or a credit card transaction or a name used to purchase the item. I send all that info through and get the same rubbish reply. No doubt i'll get another rubbish response to this review. I WANT MY MONEY BACK!!!!!!!

Odpowiedź od Lovelyerica
There should be an option to give…
There should be an option to give negative stars. Ordered two items, only recieved one. The item that I did recieve was 100%trash. Trash quality, absolutely not as described or pictured and ill fitting. It legit looked like something a 5year old made with craft material.
I recieved two emails from company. The first apologizing that the other item was not in stock and it would take longer then expected to be delivered. The second email a couple weeks later saying the item was still not available. Riddled with grammatical errors, they mentioned a "competition" (what?!) And a $5 coupon towards future purchase. Then had the audacity to say they could swap out the item from something else in their site with a link attatched. THE LINK BROUGHT ME TO THE SALE SECTION! Not even their full catalogue!
When the tracking came for the first item, it was being sent from China, so even claiming they are a UK company is a total LIE. DO NOT PURCHASE ANYTHING FROM THIS SITE/COMPANY FOR IT IS A COMPLETE SCAM 100%.
POOR CUSTOMER SERVICE. TERRIBLE QUALITY MATERIAL AND TERRIBLY MADE. NO SOLUTIONS.
I've learned my lesson. Definetely do your research on companies you're buying from. This was a complete fail

Odpowiedź od Lovelyerica
OMG!!!!
So, I mistakenly wrote a bad review for receiving the wrong item. I was wrong, both ordered items came today and they are BEAUTIFUL and way better quality than I expected... the shirt is a tiny bit smaller than I'd like, but still fit beautifully. Thank you and my apologies to anyone who read my review.

Odpowiedź od Lovelyerica
Don't buy from them
Tried to return a dress that was absolutely ridiculously sized- made for someone with a bust twice as big and over 6ft. Then they said its too expensive to return and offered me a refund one quarter what I paid! Absolute scam

Odpowiedź od Lovelyerica
Große Probleme bei Rücksendung
Große Probleme bei Rücksendung. Kundenservice versucht die Ware anzudrehen. Hauptsache die Ware bleibt beim Kunden ohne das Geld zurück zu erstatten. Haben als Entschädigung zuerst 10, dann 18 Euro angeboten. Als ich das abgelehnt habe, haben 35$ für die Rücksendung verlangt.
Kurz und Bündig: Finger Weg!!!

Odpowiedź od Lovelyerica
Bestellt da bloß nicht
Bestellt da bloß nicht. Support kann kein English/Deutsch, und weigerte sich bei Stornierung (am selben Tag) das Geld zurück zu überweisen. Musste leider mit der PayPal Konfliktlösung dagegen angehen.

Odpowiedź od Lovelyerica
The return process is incredibly crazy…
The return process is incredibly crazy & difficult.
also the product I received was not as expected.

Odpowiedź od Lovelyerica
I bought this long bathrobe and at the…
I bought this long bathrobe and at the beginning I didn't get shipping confirmation I ask for it and they reply with a tracking number. When I read the reviews I was disappointed but NO item came fast and it was a 100 percent what I was looking for I am very pleased with it and definitely for me they have a thumb up.

Odpowiedź od Lovelyerica
Cheap Products! Bad Customer Service! Will steal your money!
This company is a complete and utter joke! Products are cheap knockoffs. I ordered a coat from here and it arrived damaged. One of the seams busted and there was a hair Arwen into the inside collar. The seams are on the outside of the collar too. Looks like complete trash! Tried contacting them and they refuse to refund their damaged product. Complete joke. They will steal
Your money!!

Odpowiedź od Lovelyerica
Stay away from this company!!
Stay away from this company!!! All Junk and your lucky if you even get your product!!!!

Odpowiedź od Lovelyerica
Deceptive SCAM!
Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match the description or the photos, absolutely garbage! Tried to return, customer support messaged it wasn’t “worthwhile” to return to China and offered a $5 coupon instead of a refund!

Odpowiedź od Lovelyerica
TOTAL SCAM! STAY AWAY
I placed a large order in November with the hopes of receiving it by Christmas. One week before Christmas I received an email stating part of my order was shipped. That's when I realized it was coming from China. Disaster! After some emails back and forth I realized it was not going to come in time. On January 3rd I received part of the order and what a Disappointment!!! The fabric was utterly cheap, the buttons were hollow, threads falling off and overall low quality. The leggings were made out of regular curtain-like fabric without the elastic. This is when I realized it was a total scam. I reached out to them immediately and told them to cancel the rest of the order and to send me the return address as I wanted to return everything. Instead they ignored my requests and suggested giving me a $5.00 credit. Such a joke. I've sent numerous emails and have yet to receive a return address. What's worst is that they said that if they send an address it might not even arrive at their facility. Clearly they don't want to refund my account for not only the few items I received but for those I didn't either. The clothes is worst than garbage and not worth $5.00. I've seen better clothes at the 99 cents store. Total scam!!!!! Do not order from here and stay away.

Odpowiedź od Lovelyerica
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