Ordered my new car and managed to schedule delivery for the same time as handing back my previous lease. The ordering process was simple and Love Electric were on hand to provide lots of quotes for th... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ordered my new car and managed to schedule delivery for the same time as handing back my previous lease. The ordering process was simple and Love Electric were on hand to provide lots of quotes for th... Zobacz więcej
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Process was very easy once our company was approved. Even that was completed in a few days. Searching for cars was straight forward and the advice given by the team was excellent. If you need advice o... Zobacz więcej
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Using Love Electric was really easy. From browsing on the web site to finding my perfect vehicle. After committing to the scheme, Rachel Weston from the team was amazing at keeping me informed every... Zobacz więcej
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I was a little overwhelmed with the process but I hopped on a call with Amy Yates and she was amazing! She answered all of my questions and made the ordering process so easy. Thank you so much Amy, lo... Zobacz więcej
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Napisane przez firmę
loveelectric is on a mission to revolutionise all-electric motoring.
Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.
We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.
Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.
We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.
#LoveYourJourney
5 South Charlotte Street, EH2 4AN, Edinburgh, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love electric made the entire process from selecting and comparing available cars to choosing a specific available used/Re-loved car for delivery very simple. Once chosen the processing and support team were there at each step to finalise the order and arrange delivery. Once the order was confirmed and checks completed my car was with me just over a week later.

Odpowiedź od loveelectric
Great experience, from finding the car online to getting it delivered was only couple weeks! Nice and clean great job thank you

Odpowiedź od loveelectric
Love electric was simple to use, and kept me updated and informed all the way through the process. When I emailed with questions Oliver was always helpful and responded very quickly.

Odpowiedź od loveelectric
Amy & Rachel at LoveElectric made getting a used EV through salary sacrifice an absolute pleasure. From discussing options and giving honest advice, right through to delivery, they were brilliant throughout. Fantastic customer experience that's genuinely worth highlighting - couldn't recommend them enough!

Odpowiedź od loveelectric
From the moment I hit ‘go’ the Team were incredibly communicative and proactive. Always checking in and helping to move things along.
The chap who delivered my car, to our door, was friendly, informative and knowledgeable.
Honestly - great from start to finish!

Odpowiedź od loveelectric
Outstanding Customer Support from Amy
I’ve had an excellent experience with Amy throughout my journey with loveelectric. From the outset, she was friendly, responsive, and highly knowledgeable, making what can often feel like a complex process of switching to an electric vehicle much easier to navigate.
Amy consistently went above and beyond to support me, whether it was arranging a test drive at short notice, providing helpful advice on securing a limited-offer vehicle, or resolving issues with adding a second driver to my order. She handled every query promptly and professionally, always taking the time to ensure I felt confident and informed.
What stood out most was her proactive approach and willingness to find solutions. She liaised with third parties on my behalf, followed up on outstanding queries, and made sure nothing was left unresolved. Her communication was clear, reassuring, and personable throughout.
Overall, Amy has been a tremendous help and a real credit to loveelectric. Her level of service has made a significant difference to my experience, and I wouldn’t hesitate to recommend both her and the company to others considering an electric vehicle.

Odpowiedź od loveelectric
Very easy to use website and the order process was very smooth! All the information was easily accessible and the people were very friendly and helpful when they reached out to contact. Delivery service was great - on time and no issues with the vehicle!

Odpowiedź od loveelectric
I was kept up to date at every step and only had to wait 3 weeks from the order being accepted through to delivery. I requested if it could be delivered sooner, and they tried their best to accommodate this, but is was down to the delivery company. However, the effort was appreciated.

Odpowiedź od loveelectric
All of the team were super helpful and supportive through ever step of the journey. Once I found my car, it was delivered in a matter of days. Really easy process from start to finish.

Odpowiedź od loveelectric
2nd car I've now taken up after faultless 1st car experience (only minor issue in that I could not extend the contract on that.) BUT managed to change to a new car on a longer lease which reduced my monthly costs. All the selection / changeover was very efficient. highly recommended.

Odpowiedź od loveelectric
Awful experience from Loveelectric! I’m really disappointed with the service I have had with this company! I initially ordered a car last year and was informed it would be arriving around late July/early August, then I was then informed that it was going to be November to which I cancelled and had to buy a second hand vehicle at an inflated price as I needed a 7 seater which was something I shouldn't have had to do if they had kept to the timing initially stated! 2nd time I ordered the vehicle price was falsely advertised claiming to have accidentally added the discount twice and would not honour the deal even though it went through the ordering process and took a week to correct once submitted! Round 3 I got some good news, that the car was due to arrive 2nd of July, would actually arrive much sooner, claiming the 29th May, I was then informed it was going to arrive at the dealership on the 2nd June, I messaged after the 2nd of June to find that it hasn’t arrived yet, and I’m not being provided with a date other than it’s due to arrive and will be released 7-10 days after this. The communication hasn’t been good at all!

Odpowiedź od loveelectric
Great experience with Love Electric. Charger was installed on the day the car was delivered. Great support throughout the decision making process too.

Odpowiedź od loveelectric
Great experience. Car arrived within 2 weeks. Really great service throughout and very happy with the car. Very smooth process

Odpowiedź od loveelectric
First of all , have to say thank you to loveelectric for a faultless process from looking at the quotes , selecting a vehicle and ordering the required car , whole process I was informed of the status right up until the delivery and also after service with a telephone conversation with your colleagues , Tesla also provided plenty of information before and after , service in a nut shell was impeccable, thank you

Odpowiedź od loveelectric
The care and professionalism from Love Electric was excellent.
Everything was very clear and well commmunicated.

Odpowiedź od loveelectric
I was being looked after by Amy, she was so helpful and I felt went the extra mile to assist me.

Odpowiedź od loveelectric
Never had an EV before so was bit apprehensive. Concerns were unfounded, It was very easy to use the website to chose a vehicle. A good range available to suit various budgets which enable me to see I could get a higher spec vehicle than I thought. Staff were excellent and quick to respond to questions and you can get them on the phone.
I didn’t give 5 stars purely because the lack on info on what hurdles you might encounter to get a home charger fitted. They said that it’s not for them to say as every household is different, but as they are the provider I would expect them to tell you what could be required. You might need your mains d-looping, a dual pole isolator may need to be installed. As these are different providers don’t be surprised if you get your car before your charger is installed. As I found out after I had ordered the vehicle and the charger, that I needed both to be done. The DP isolator was over £150 but the d-loop was FoC.
The delivery was trouble free although the delivery date kept changing - the LoveElectric team kept you up to date with what was happening. I actually got my car early than expected, which was a good thing but the downside was I have no charger at the moment as it’s still to be installed. 😞
However I love the car.

Odpowiedź od loveelectric
Great experience with Loveelectric from start to finish. Everything was made clear, lots of time to go through all the documents and they very politely followed up with me when I'd neglected to send a form over. Gave lots of updates as to the car's production and delivery and everyone I spoke with gave terrific customer service. Highly recommend!

Odpowiedź od loveelectric
Love Electric have been great. Allowed me to order the car through my dealership of choice. I've had regular updates and really it has been faultless.

Odpowiedź od loveelectric
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