The customer service was excellent. The delivery was exactly in line with the timings promised and I’m delighted with the new chairs. Very high quality and beautifully designed.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I looked for awhile to find the right dining room chairs. Decided to try Loop and Twist despite some hesitation for the significant cost for my 6 dining chairs. Now that they’ve arrived (bone chair in... Zobacz więcej
Reakcja na opinię
I wouldnt advise ordering from Loop and Twist. We ordered our Walnut chairs and they turned up in a dark walnut colour. On requesting to return we have been told we will be charged £50 per chair to... Zobacz więcej
Reakcja na opinię
Really beautiful design of chairs. I purchased six Hannah chairs with the backrest and can truly say they are by far my favourite thing we purchased for our home. The design of the chair is like a w... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Design led furniture inspired by the mid-century era. Each piece is handmade to last in its timeless form and aesthetic. Catering to both contract and residential projects throughout the United Kingdom. Each product is handmade using traditional techniques that remain true to the heritage of the classic designs.
Dane kontaktowe
Loop And Twist, 18 Lower Byrom St, M3 4AP, Manchester , Zjednoczone Królestwo
- info@loopandtwist.co.uk
- loopandtwist.com
4,6
Doskonała
66 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Hannah dining chairs
Not only are the chairs an absolute dream but the communication and efforts from the Loop&Twist team exceeded expectations!
22 czerwca 2023
Opinia niezależna
One of the few furniture retailers who…
One of the few furniture retailers who haven't let me down. Wonderful product and would highly recommened
16 maja 2023
Chairs beautiful quality and customer…
Chairs beautiful quality and customer service amazing!
16 maja 2023
Stunning Chairs that have great quality
Absolutely beautiful Pierre chairs from Loop & Twist. Excellent communication actually came earlier than expected delivery date which was a bonus. The chairs are excellent, very well made and stunning to look at not to mention the comfort too which is spot on.
28 kwietnia 2023
Opinia niezależna
Hans Bar Stools, would recommend!
I purchased 3x the Hans Bar Stools for our new kitchen islands and they are stunning, look so much more expensive than they were. Delivery was very smooth and I got a very fast reply when I had a question. Would definitely recommend and use again.
15 marca 2023
Opinia niezależna
Wegner Chairs
Beautiful chairs, and quick delivery. Thank you for your very responsive customer service too.
11 stycznia 2023
wegner chair - great quality but a bit too big
Bought a wegner chair - walnut, the delivery is fast and the quality is great but a little too big for a small person like me (I am 5’3) Unfortunately the measurements from the diagram is not clear, the line shown for the overall size but it is actually for the seat size, so it too big for my table and we have to return.
18 stycznia 2023
Opinia niezależna
Beautiful Chairs!!!
We ordered 6 Pierre Chairs in walnut and they are truly a thing of beauty! Dealing with Muha was a really pleasant experience, communication was easy and my emails we responded to quickly and with as much help as possible. In terms of the chairs themselves these are 5 stars all the way!!!
My reasoning for 4 stars is because of the delivery process. DHL as a delivery partner really let down my overall experience. They lost our chairs, then found them, then kept them in their warehouse for 2 weeks rather than delivering them to us, then only delivered 5 and one of them was damaged, eventually delivering the 6th chair to us a week later than the others. 3 weeks after we weren't meant to receive it. HOWEVER Muha tried everything to get in contact with DHL and help get the chairs delivered to us and i know Muha was also incredibly frustrated by DHL as well. Muha also sent us out a replacement chair as soon as i explained one was damaged.
So overall i would recommend Loop and Twist highly, their chairs speak for themselves (and if it wasn't for how gorgeous the chairs are and how great Muha was I would be giving a lot less starts because of DHL). A new delivery partner is strongly needed!
30 grudnia 2022
Opinia niezależna
Odpowiedź od Loop and Twist
Thank you for your review Cissie and most importantly for your patience. It's been a pleasure dealing with you and once again we apologies for the delays caused.
We certainly are working to partner up with a more reliable courier as a result.
Thank you.
The most beautiful handcrafted item
This is the most beautiful handcrafted item - we absolutely love our new chairs. They are a real highlight in our new kitchen and we even contemplate to get two more.
Perfect balance of beauty and style - highly recommended.
21 grudnia 2022
Opinia niezależna
Simple customer journey
3 grudnia 2022
Just wow!
Delivery time was brilliant, the quality of the chairs is phenomenal, we were extremely impressed by the quality of not only the chairs but the thought that had gone into the packaging, the chairs were extremely well protected. Fully recommend if you’re looking for high end yet fairly priced furniture that will last forever and stand the rest of time in terms of durability
8 grudnia 2022
Well made and gorgeous
Bought a chair and stool and was impressed with both. Easy communication and quick delivery. Both chair and stool were well made, solid and look beautiful.
17 listopada 2022
Opinia niezależna
The dining chair looks great but…
The dining chair looks great but unfortunately the quality is not good,
The slightest knock of the wood
Takes the stain completely off.
Even when I rested my hand on the chair the back of my ring marked the chair.
The seat padding is also very thin and uncomfortable to sit on.
I did sent a email to the company snd was told this was due to the soft wood of the chair.
1 listopada 2022
Odpowiedź od Loop and Twist
Hello Glenn,
As previously explained to you via our email response. The chairs are made out of beechwood and when damaged against another hard surface they will scratch and the true wood colour beneath will show. This is not due to the quality of the chairs.
We are sorry to see you have left us a 1 start review.
I absolutely adore our chairs
I absolutely adore our chairs! Quality and style, 10/10
13 października 2022
Amazing service and product!
Had 10 of the most beautiful Hannah Chairs delivered! Thank you so much to Muha for his constant communication and help in answering all our questions!
Highly recommend Loop & Twist!
16 września 2022
Opinia niezależna
Werner chair
I ordered the Wegner chair (walnut) and I am delighted with it.
Excellent service, good correspondence, fast delivery and packaged well. Very stylish piece of furniture. Thank you.
5 lipca 2022
very quick and efficient delivery and…
very quick and efficient delivery and chair looks great.thanks
5 kwietnia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.