So happy to receive my Monica Ottoman Bed. The delivery time was quite long and there was a delay but the final product is fantastic. Wasn’t too tricky to put together.The material feels luxurious and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Couldn’t be more pleased with our Austin table and Serena chairs, which exude quality and style and look more expensive than they are. With helpful advice in the showroom before purchasing, timely del... Zobacz więcej
Reakcja na opinię
Great service as always. Danetti were able to correct our own mistake thanks to a hastily arranged replacement and collection. The service personnel are first class, especially Ross and James. Danetti... Zobacz więcej
Reakcja na opinię
We ordered 4 breakfast bar stools and each one has an issue/s. The footrest is off centre, the seats don’t sit level in fact you spin to the left if you are sat on it, the bases are scratched and scuf... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Sklep z meblami ogrodowymi
- Sklep z meblami do salonu
- Sklep z sofami
Informacje o Danetti
Napisane przez firmę
Independent since 2006. Designed for real life.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
Dane kontaktowe
Octagon House, Phoenix Business Park, John Nike Way, RG12 8TN, Bracknell, Zjednoczone Królestwo
- 02035881380
- sales@danetti.com
- www.danetti.com
4,2
Dobra
7 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was expecting a good service but the…
Was expecting a good service but the delivery was awful and the driver was rude it was too much trouble to move four big chair boxes as I had spent nearly £1000 I expected better service .
May be the shop needs to look at who they use as it has put be off ever buying from them again.
The chairs I liked but it’s a shame how bad the service was . Would not order again
11 kwietnia 2026
Good Customer Service
One of the tables ordered was smashed but customer service dealt with it quickly & without fuss. Just annoying that it arrived damaged & I had to stay in another day for collection & delivery. The product is great.
28 lutego 2026
Amazing quality products
Amazing quality products! Delivery was on time. Cannot fault them and would definitely buy from them again
10 kwietnia 2026
Poor quality and unusable
We ordered 4 breakfast bar stools and each one has an issue/s. The footrest is off centre, the seats don’t sit level in fact you spin to the left if you are sat on it, the bases are scratched and scuffed. The backrests are not square and the padding is missing in parts. Customer service have offered replacement in 7-9 weeks which would be almost acceptable if it was one out of four stools with an issue, but when it is all four I don’t think there is much hope.
10 kwietnia 2026
4 Dining Chairs Missing from Delivery
I ordered 4 dining chairs and an accent chair from Danetti with a 7–9 week lead time at 30th January. Delivery was scheduled for last Tuesday, but only the accent chair arrived.
After repeatedly being told by Helen ( Customer Care Representative at Danetti ) to wait 48 hours for updates, I contacted the delivery company myself a week later and they confirmed they still haven’t even received the dining chairs from Danetti.
Very disappointing experience after such a long wait. I just wanted a clear update on where the rest of my order is and when it will actually be delivered.But I am going to cancel the order now as it seems they are unable to communicate or deliver.
7 kwietnia 2026
Opinia niezależna
Bar stool chairs
Bar stool chairs ordered. Very nice quality. Fits in lovely with my kitchen.
10 kwietnia 2026
customer services very resonsive and…
customer services very resonsive and delivery came earlier than expected, flexibility of delivery
13 kwietnia 2026
Difficult return and poor quality
The sales process was great. But the items were damaged and the process to return was difficult. Would never purchase again. Was told initially I would receive a voucher, then told I would be charged for collection. I should really have my delivery charge returned
11 kwietnia 2026
Unfortunately I never received the…
Unfortunately I never received the sample of material I requested and also made numerous communication trying to get someone to respond about a bed I wanted to buy!
8 kwietnia 2026
Odpowiedź od Danetti
Good morning,
We are so sorry to hear this.
We can see you have been in contact with our sales lead and are currently communicating with them on the bed you would like to order. W can see we have been proactive in communicating with you as quickly as we can.
If we can help you with anything else please do let us know.
Odpowiedź od Danetti
Thank you for sharing this feedback,
We are so pleased to hear you found the ordering process easy and will be sure to pass this feedback on for you.
Please do let us know if there is anything else we can help you with.
Danetti can be trusted to always put the customer first and will go the extra mile to ensure satisfaction for reasonable requests.
Great service as always. Danetti were able to correct our own mistake thanks to a hastily arranged replacement and collection. The service personnel are first class, especially Ross and James. Danetti is our number one go to for our furniture requirements.
9 kwietnia 2026
Odpowiedź od Danetti
Thank you so much for this wonderful feedback, We will be sure to pass it on.
If we can help with anything else please do let us know.
Lovely chairs had to have two…
Lovely chairs had to have two deliveries as not enough in at the time, disappointed I was charged another delivery fee due to this factor.
9 kwietnia 2026
Odpowiedź od Danetti
Thank you for this feedback,
We are so pleased you are happy with the chairs and will pass your feedback on regarding the delivery fee.
If you do need anything else, please get in touch.
Odpowiedź od Danetti
Good morning Rob,
We are so sorry you feel this way. We do everything we can to keep delivery costs low however, with the increasing costs globally we do have to charge a delivery fee to our customers.
While we do appreciate customers may feel disappointed with the delivery charge we do only charge a fraction of the delivery cost to our customers. While we are currently unable to offer delivery free of charge we will pass this feedback on for you.
If you have any questions at all, please do let us know.
Canceling delivery at the last minute…
Canceling delivery at the last minute has become a routine. Please be careful before placing large orders.
11 kwietnia 2026
Odpowiedź od Danetti
Good morning,
Thank you for this feedback.
Unfortunately due to an unforeseen issue within our delivery partners, we can see your order did not go ahead.
We are so sorry to see this has happened, this is extremely rare and we can see you have already been in contact with our Escalations team and the order is booked in to take place tomorrow.
We really so appreciate your understanding in this matter and want to take this time to thank you for your patience.
If there is anything else we can help you with in the meantime please do let us know.
Monica Ottoman…
So happy to receive my Monica Ottoman Bed. The delivery time was quite long and there was a delay but the final product is fantastic. Wasn’t too tricky to put together.The material feels luxurious and I like that it’s timeless unlike alot of other very bulky unpractical ottoman beds I have seen online. Overall really good value for the quality and design. Also customer service was excellent with explaining the delay especially Ross who was so polite and responsive. I will be looking at other items to purchase!
26 marca 2026
Opinia niezależna
Odpowiedź od Danetti
Thank you so much for sharing this wonderful feedback with us.
We are delighted to hear you are pleased with your new bed and really hope it adds comfort to your space. We know Ross will be so pleased to hear you are happy with the service.
If there is anything else we can help you with please do let us know.
1 star
Incorrect item was delivered and there has been no urgency to get this corrected. Have been sitting with the incorrect item for nearly a week before any response and now have to wait nearly 2 weeks for it to be collected and the correct item delivered.
Complete inconvenience with no real apology or compensation.
9 kwietnia 2026
Odpowiedź od Danetti
Thank you for this feedback,
We are so sorry to hear the incorrect item was delivered and understand how frustrating this can be. Looking at the case we can see you have been in contact with a member of our customer care team and the correct item had been arranged along with the collection of the incorrect item on the 21st April at your request.
When things go wrong, it really is important to us that we act quickly and efficiently to get the issues resolved and are so sorry you feel this has not happened on this occasion for you.
Our Escalations team has tried to contact you to gather some more information regarding this feedback and look forward to discussing this further.
Excellent delivery of new bed
Excellent delivery of new bed
The headboard box was damaged most likely in truck loading driver did point this out fortunately the headboard was not damaged
11 kwietnia 2026
Odpowiedź od Danetti
Thank you for sharing this with us,
We are sorry to hear the bed box arrived damaged but are very pleased to hear it did not effect the bed and we will pass this onto our delivery partners.
If we can help with anything else please do let us know.
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