I highly recommend the London Rug Company not only for excellent customer service but for delivering on their promise. I purchased the Darby rug over a year ago and it still looks amazing. My friends... Zobacz więcej
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Poor delivery, took weeks to arrive. Emailed them asking where my delivery was and was told to be moving warehouse. So there was a delay. Parcel was not delivered, so Emailed again, no reply. Finally... Zobacz więcej
Fantastic experience. Site was easy to use, delivery was fast and the rug feels like high end quality.
Ordered a Phoebe rug and a Mila large diffuser and love how they work together in my lounge. Speedy delivery for both items which arrived separately but on the same day.
Informacje dotyczące firmy
- Sklep z dywanikami
- również w kategorii:
- Dekoracje i architektura wnętrz
- Projektant wnętrz
- Sklep z dywanami
- Sklep z meblami do salonu
- Sklep z meblami do sypialni
O London Rug Company
Napisane przez firmę

SHOP LONDON RUG COMPANY CONTACT US FOLLOW US ON INSTAGRAM London Rug Company was formed as a dream collaboration between International Award winning interior designer, Dawn Ward, and one of the worlds most prolific rug manufacturers, Art Carpet.During Dawns work, creating some of the world’s finest homes and properties, Dawn has designed hundreds of rugs over the years and was delighted to form this partnership in order to bring to the market beautifully design quality rugs at affordable prices.


Dane kontaktowe
Sandscale Park, LA14 4QT, Barrow in Furness, Zjednoczone Królestwo
- 01229828568
- info@londonrugcompany.com
- londonrugcompany.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I bought two rugs love them both
I bought two rugs love them both. Great quick service and quick efficient delivery.
Excellent quality for the price cleans…
Excellent quality for the price cleans beautifully looks expensive amazing service start to finish
The rug is beautiful the delivery and…
The rug is beautiful the delivery and packaging was fantastic
Fast delivery and great prices
Ordered the Jenifer Rug
Ordered the Jenifer Rug , exactly the same as the picture online 👍🏼 omg it’s so soft , great quality! Honestly I love it so much , absolutely so reasonably priced I had the small which was £148 but I had money off as first order think I paid about £133 🙌🏼
Would 💯 recommend
I have nothing but praise for for London Rug Company , in particular Ellie
I have nothing but praise for this company. I ordered the wrong size Phoebe rug and emailed LRC to explain and wanted to order the larger size.Ellie was outstanding with her impeccable, professional, and extremely thoughtful customer service🙏A new, larger Phoebe rug arrived this week, Monday 4th March, less than 4 days after Ellie sorted a new order for me.( This included a weekend,and despite them being very busy) and the delivery Man also brilliant, bought my ne rug and took the wrong size one back. The Phoebe rug is fabulous…… and I am delighted. Room no 2 will start shortly, LRC here I come!!!
Thank you so so much, Ellie and co you are diamonds 💎 🙏💖🙏💖🙏💖
Fast dekivery and love the rug i…
Fast dekivery and love the rug i ordered
Quality is on point
No refund
I returned my rug after numerous emails and constantly having to message as replies from them very slow. I returned my rug over a week ago and have been messaging them for a couple of days and yet again am getting no reply.
Customer services from this company is non existent, very poor service. Its been 9 days now since it was collected amd no refund/reply to messages.
Avoid this company!
Update
My refund took 10 days which I think is along time to wait. I will not order again. I think my review was 100% accurate to how I was treated throughout.

Odpowiedź od London Rug Company
I am totally obsessed
I am totally obsessed with the rug I ordered. It’s beautifully made and really good quality
Superb quality and service
Ordered Sunday morning and delivered on Tuesday!
Fabulous rug that fits our space perfectly.
I will be ordering again as I work my way round the house. Thank you Dawn and your team for a lovely product!
Perfect
Delivered on time, it's really lovely well happy a little bit more than I would normally pay but so worth it.
Had a bit of a problem withy order as I…
Had a bit of a problem withy order as I ordered but was out of stock .. customer service was 1st class as is the beautiful rug I received
Thankyou
Beautiful rugs
Beautiful rugs. Im reslly happy with mine. Delivery and dispatch was quick too.
Five star overall experience
First of all I was attracted to the London Rug company for their styles and large sizes, very impressed when pricing the rugs, appeared very good value for money.
I ordered two rugs and they arrived within 2-3 days -excellent service.
My first rug had a slight hole in the area where the end of the roll had maybe become unprotected by the wrapping. I contacted the London rug company and was issued a replacement rug straight away.
The overall service was fantastic, the order process was easy, the delivery fantastic (this was over the busy Christmas period too) and the after sales care for my fault was superb.
I will definitely recommend London Rug company and I will shop again with them.
Wow.
Wow.. I ordered my 'Sally' rug on Sunday night & it arrived Tuesday. Absolutely gorgeous, couldn't have chosen a more soft & luxurious beautiful rug, I bought this in the black Friday sales with an extra exclusive 5% off because I follow Dawn on Instagram Thank you for one of my best shopping experiences, excellent service 😊
Beautiful soft rug
Beautiful soft rug, even better than pictures on the website. Fantastic quality at such a reasonable price. Delivery arrived within 2 days of ordering! Very happy!
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