I highly recommend the London Rug Company not only for excellent customer service but for delivering on their promise. I purchased the Darby rug over a year ago and it still looks amazing. My friends... Zobacz więcej
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Poor delivery, took weeks to arrive. Emailed them asking where my delivery was and was told to be moving warehouse. So there was a delay. Parcel was not delivered, so Emailed again, no reply. Finally... Zobacz więcej
Rug arrived 3 days after ordering, well wrapped up. It's super soft and doesn't slide around on our wooden floor.
Ordered a Phoebe rug and a Mila large diffuser and love how they work together in my lounge. Speedy delivery for both items which arrived separately but on the same day.
Informacje dotyczące firmy
- Sklep z dywanikami
- również w kategorii:
- Dekoracje i architektura wnętrz
- Projektant wnętrz
- Sklep z dywanami
- Sklep z meblami do salonu
- Sklep z meblami do sypialni
O London Rug Company
Napisane przez firmę

SHOP LONDON RUG COMPANY CONTACT US FOLLOW US ON INSTAGRAM London Rug Company was formed as a dream collaboration between International Award winning interior designer, Dawn Ward, and one of the worlds most prolific rug manufacturers, Art Carpet.During Dawns work, creating some of the world’s finest homes and properties, Dawn has designed hundreds of rugs over the years and was delighted to form this partnership in order to bring to the market beautifully design quality rugs at affordable prices.


Dane kontaktowe
Sandscale Park, LA14 4QT, Barrow in Furness, Zjednoczone Królestwo
- 01229828568
- info@londonrugcompany.com
- londonrugcompany.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The rug is perfect
The rug is perfect. Soft to walk on, looks luxurious, delivered within a few days. Packaged well.
I am very disappointed in my delivery…
I am very disappointed in my delivery from the London rug company. My parcel was left outside my front door whilst I was in work, only to return home and it had been stolen from my property. I did not agree for the parcel to be left when no one was home. I have been in contact with the company who have been very reluctant and still chasing for a refund on an order I never received. I will definitely not be buying from this company again as I paid a lot for this rug and can not get a refund.
Excellent quality
Excellent quality
This is my forth rug from the company and it's gorgeous
Ststunning rugunnistung rug love it so much .Good…
Stunning rug love it so much .Good value for money .
The Nicole outdoor rug - a quality product
I ordered 2 of the Nicole outdoor rugs. They are just like the advertised photos, the quality is excellent and they look great. This is my second purchase from The London Rug Company and the communications from initial purchase to delivery were excellent. Delivered on time too! Well done Dawn and team.
I ordered 2 Marie outdoor rugs
I ordered 2 Marie outdoor rugs, after just a couple of weeks we had some rain and one of the rugs that wasn’t under the gazebo started to curl at the edges, I contacted London Rug Company who replied asking was it still the same now it’s dry, I replied that it was.
I have received no further response from the company, no response from further emails asking for help with the issue
Poor customer service
Geeat great and great!
Great dispatch time we had the rug the next day! Also we grabbed ourselves a bargain in the sale so very pleased with our choice! Looks great and great quality
Amazing service from the purchase
Amazing service from the purchase, delivery and afterwards. Highly Recommend. The rugs are also beautiful.
Thankyou!
outstanding quality and customer service
First of all the Jennifer Rug i purchased is absolutely outstanding in every aspect.
Also on purchase i forgot to use my discount code which could have saved me quite a lot, i emailed the company and they applied the code for me so as i could get the savings, they were so helpful and so quick to get back to me
Customer service was excellent
Terrible customer service received my…
Terrible customer service received my rug sent it back. The next day wasn’t suitable for my home and not received a confirmation saying they have received the rug or any email not answering the phone absolutely terrible do not buy.
No I sent back my rug back to you on the 10th of March I’ve sent more than seven emails. I’ve tried to ring the number which I think is dodgy. Nobody is answering and it’s a EE mobile number and every email you sent didn’t make sense. Do not buy from the seller. Terrible!!!

Odpowiedź od London Rug Company
Fabulous Rug really large and very…
Fabulous Rug really large and very luxurious by Dawn Ward. so pleased and really adds to the room. Would definitely order again and recommend to family and friends
Quick delivery and brilliant quality
Quick delivery and brilliant quality. Absolutely delighted with the purchase.
Ordered The Charlie
Ordered The Charlie, firstly it was left outside on the driveway no one even knocked the door. The quality leaves a lot to be desired - thin cheap backing. The fringes are curled up and won’t stay down and foot marks cover it ! For the money I am disappointed. I would ideally like to return it as not happy - note this review did not receive a response as at today May 24th is that because I said I wanted to return ?
I luv my new rug it arrived really…
I luv my new rug it arrived really quickly and is superb. I had a minor issue but it was resolved promptly,by customer service
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