Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
London Diamonds are fantastic – I can’t recommend them enough! Their communication is always quick, honest, and incredibly helpful. I recently had my rings resized, and I couldn’t believe how fast the... Zobacz więcej
I had been following LD for years on Instagram, when our time came to choose a ring I didn't want anyone else to make it! And I am thrilled with my decision. The whole process was extremely easy, clea... Zobacz więcej
The customer service is second to none for LD and they keep delivering years later! My partner purchased my ring years ago and we am finally getting round to getting married. I message asking questi... Zobacz więcej
Informacje dotyczące firmy
- Jubiler
- Sprzedaż diamentów
- Projektant biżuterii
- Grawerowanie biżuterii
- Producent biżuterii
- Sklep jubilerski
O London Diamonds Official
Napisane przez firmę
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Napisane przez firmę
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Dane kontaktowe
24 Greville Street, EC1N 8SS, LONDON, Zjednoczone Królestwo
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Flawless diamond, flawless customer experience
Amazing ! The team at London Diamonds Official are outstanding. Pleasant customer friendly experience, great communication and incredible results with a bespoke ring I had made ! 10/10

Odpowiedź od London Diamonds Official
Great comany and beautiful ring
Great comany and beautiful ring. James has been nothing but helpful in the purchase, and re-sizing of the ring I bought for my Fiance. I couldn't recomend them enough!

Odpowiedź od London Diamonds Official
An exceptional ring with exceptional service
From start to finish, working with London Diamonds has been without a doubt exceptional. They were incredibly helpful and kind throughout the whole process. And the ring is out of this world beautiful. Thank you LD for answering all of my emails and instagram messages - I wouldn't hesitiate to recommend your services or rings to anyone in the future. :)

Odpowiedź od London Diamonds Official
I had been annoying (😂) James for 2…
I had been annoying (😂) James for 2 years about the ring I was going to have made for a special bday. He responded to all of my messages straight away.
The service I have received from LD has been second to none, the whole process faultless. I told James what I wanted (he was able to tell me my ring size via a photo of my hand) a diamond was sourced and a video sent to me for approval along with design drawings. I was told it would take around 6 weeks to be made, it was 4 in the end.
My husband was convinced I was dealing with scammers but is now telling everyone what an incredible company LD are that give a fantastic service and end product.
Thank you James for making getting older a little easier, my ring is everything I could have hoped for and more.

Odpowiedź od London Diamonds Official
I couldn’t recommend London Diamonds…
I couldn’t recommend London Diamonds enough. My fiancé bought my engagement ring from here, my dream ring, and I was devastated when my ring was knocked and in result damaged. LD customer service were excellent in getting back and resolved the issue straight away. After only a few weeks, I now have my ring back and it’s like new.
Thank you again James & the rest of the London Diamond Team for the excellent customer service.

Odpowiedź od London Diamonds Official
Amazing team, beautiful engagement ring!
The team at LD were so helpful from start to finish. They really didn’t stop until the deign of the engagement ring was absolutely perfect and myself and my fiancée are in love with her ring. It couldn’t be more perfect! The team are really quick with responding and always super helpful. Thank you for everyone who contributed to make my experience the best it could be

Odpowiedź od London Diamonds Official
Fantastic service from London Diamonds
Recently had an Oval diamond ring from LD. not an engagement ring, but a birthday/new baby gift. I was very much involved in choosing, but wasn’t totally happy with first ring. This was purely personal taste, I felt the diamond was too large and I didn’t feel yellow gold suited me after all. Absolutely brilliant communication and service to swop it for a smaller size diamond, platinum instead. My husband got a very quick refund of the difference in cost and the turnaround for exchange was a matter of a couple of weeks. This wasn’t a bespoke design obviously, but a website stock ring.
The ring is beautiful, James communicated brilliantly throughout, nothing was ever a hassle. If you’re having a ring from here and it’s not bespoke, you can be reassured that if you don’t like your choice, you can change it hassle free. Highly recommend this company, thanks James and LD!

Odpowiedź od London Diamonds Official
Excellent Service and Stunning Rings!
Fantastic experience with London Diamonds! My fiance got my engagement ring here, and we just bought my wedding band. Great service and beautiful rings. Will definitely return for future jewellery!

Odpowiedź od London Diamonds Official
One Ring (Retailer) To Rule Them All…
I have followed London Diamonds on Instagram for years, and not only did I admire their rings but their honesty was so refreshing! It really helped navigate an otherwise very murky area - from explaining the Lab vs Mined debate; what 1 or 2 carats actually look like on a human hand, and not to mention the thought and graft that goes into every design. My engagement ring had to be from them, and so did my wedding band! Absolutely stunning both rings, I get so many compliments about them!, but without breaking the bank. The certificates of authenticity, the free resizing, and the lifetime guarantee are just cherries on an already very delicious cake; if you need/want a ring don’t go anywhere else ❤️
Amazing experience
Great experience with London Diamonds. My fiancé bought my engagement ring from here, and we’ve just bought my wedding band too. Really good service and of course amazing rings too! Will definitely be back in future for other jewellery. Thank you.
Couldn’t recommend LD more!
I will never stop recommending James and the fantastic London Diamonds team, to anyone who will listen.
From initial contact, design, delivery and then repair after an unfortunate accident, the London Diamonds team have been truly excellent every step of the way. If like me, you’re a little sceptical of an Insta-famous jeweller, I can categorically say London Diamonds will make your diamond dreams come true at a reasonable price, as opposed to the inflated high street jeweller prices elsewhere!
If I needed an engagement ring again…
If I needed an engagement ring again and again I’d pick London Diamonds every time.
I couldn’t love my engagement ring anymore but it’s the after care that separates London Diamonds from other jewellers.
I’ve needed a ring resize and then knocked my ring and my concerns were instantly resolved. I was never made to feel anything other than prioritised which goes along way after a huge purchase like a ring.
I am so grateful my ring came from London Diamonds and I tell anyone I can about them, it’s probably why my 2 sisters got their ring from London Diamonds too!
Thanks so much and we’ll be retuning for our wedding bands without hesitation.
Engagement and wedding rings
We originally purchased an engagement ring and were so pleased with that, that we didn't even think twice about going back to them for the wedding ring and we were not disappointed. The level of communication and support have also been excellent
Professional and caring service
Professional and caring service from beginning to end for a purchase that is so important because of the investment and the sentiment. Would 100% recommend to anyone and everyone
Exceptional quality and service
Great quality engagement ring and was kept up to date on progress frequently. Proposed during a lovely weekend away and she said yes and absolutely loves the ring!
Customer service is first class along…
Customer service is first class along with their jewelry.
London Diamonds have been excellent to…
London Diamonds have been excellent to work with from start to finish. I sent some ideas of styles from their Instagram for guidance as to what I wanted and they nailed the design at the first time of asking. Communication was great, the process was straight forward and up front, they held the ring once complete so that they could deliver it to me on the day that I wanted and the packaging they sent is discrete externally and lovely internally! Even after the successful proposal, they have taken the ring back to get it resized with no extra cost and no hassle at all. Great service all round!
Fantastic service
Got my engagement ring nearly 4 years ago from London Diamonds. All been fine but I stupidly trapped my hand in a door and totally mangled my ring. Got back in touch and James was totally honest about my options, said they’d do their best to repair it. I’ve now got my ring back and it’s like new. Service is fantastic, wasn’t pushed into having a new setting, excellent communication & never interactions never feel like a sales tactic. Can’t recommend London Diamonds enough!
First class service and beautiful ring
I contacted London Diamonds on Instagram after my partner proposed with a high street brand diamond engagement ring that I didn’t like so it was returned!
James was responsive and informative throughout the whole process, I was sent photos of the ring design and the diamond before the ring was made. I’m so glad I chose London Diamonds, excellent customer service and the ring is perfect!
Thank you James and the team!
London Diamonds were excellent…
London Diamonds were excellent throughout the process. They expedited my order ensuring it arrived before my wife’s birthday. Fantastic communications, keeping me updated. I highly recommend them and would definitely shop again in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







