I had been following LD for years on Instagram, when our time came to choose a ring I didn't want anyone else to make it! And I am thrilled with my decision. The whole process was extremely easy, clea... Zobacz więcej
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The customer service is second to none for LD and they keep delivering years later! My partner purchased my ring years ago and we am finally getting round to getting married. I message asking questi... Zobacz więcej
You will not regret getting your jewellery designed by London Diamonds! My ring is absolutely stunning and the sparkle on the diamond is way beyond what I could have imagined and the images cannot do... Zobacz więcej
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From start to finish, everything has been exceptional. My engagement ring was purchased here and when it came to choosing our wedding bands, there was nowhere else we wanted to go. So happy wi... Zobacz więcej
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Informacje dotyczące firmy
- Jubiler
- Sprzedaż diamentów
- Projektant biżuterii
- Grawerowanie biżuterii
- Producent biżuterii
- Sklep jubilerski
O London Diamonds Official
Napisane przez firmę
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Napisane przez firmę
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Dane kontaktowe
24 Greville Street, EC1N 8SS, LONDON, Zjednoczone Królestwo
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely thrilled with my ring!
Absolutely thrilled with my ring!
Thank you so much James and the team
Everything was so easy, the what’s app chat which I first contacted you on was always answered promptly, any questions I asked were answered honestly.. I asked if it was possible to have it ready for a special occasion which was just under the time frame stated and you never over promised, but assured you’d try your best to get it to me by then, which you did and I’m So grateful for that!
You sent different photos to help guide me with my choices. I really liked the way payments were made in stages as the process went along and the postage and packaging were so well thought out (you’d never guess there was a ring inside) until you opened the box and then wow! The beautiful packaging matching a beautiful ring! I’m
So very happy with my ring and have had so many compliments so thank you again
Alison
Professional and responsive service
It's been such a pleasure to deal with the LD team. I had been having a stressful experience with other retailers and was going down a rabbit hole trying to choose and design my dream ring. So I was absolutely delighted when I found LD. James, Miranda and Louis completely took care of me, gave me helpful guidance on the design and sourced the most beautiful diamond for my ring. The end result is absolutely breathtaking. Highly recommended.
Michelle
Couldn’t recommend enough!
Couldn’t recommend enough! Communication was 10/10 and they are professional. The engagement ring I purchased was unreal quality, my fiancé is over the moon.
THE BEST!
Its been a few years since I bought an engagement ring for my fiance.
LD made a difficult task easy and my fiance loves it
After myself getting the size wrong and needing a stone replacement recently I can only praise LD for how they have dealt with me . Efficiency and speed is definitely key with these kind of things and the nailed it
Will be using these guys for anything diamond related!
Fantastic service and communication…
Fantastic service and communication throughout! James was a pleasure to deal with and extremely helpful
I’ve been in contact with London…
I’ve been in contact with London Diamonds for a while asking questions on and off over a period of months. There was never ever once any pushy sales patter just full truthful honesty and great recommendations. I was going to go for a bigger ring and was told there wasn’t much in it and wouldn’t be gaining much in terms of size. When I received it. Wow, I couldn’t give any words it’s the most cleanest, sparkly ring I’ve ever seen. The spec of it is incredible. They take huge care checking every diamond used to ensure you get the best diamond possible which is so uncommon what jewellers are doing that nowadays!? I knew what kind of ring my partner wanted but they helped me massively. I didn’t know what ring size my partner was and sent in loads of photos of her hands in secret from her and they got it absolutely spot on. They really know their stuff and sizing! I wanted it as a surprise while we went on holiday and they got the ring made all in time for a specific date. At first I was quite hesitant of going with a fairly newly established company with just social media and no big name shops anywhere. But seriously it’s a no brainer go with these guys. If you want the most fantastic ring of the highest quality for a very reasonable price just do it. We compared my partners ring to others in shops recently any nothing came close to the size quality or sparkle to her one! We are definitely coming back for our wedding bands. Super helpful people and fantastic company. Keep it up!
Excellent service, flawless rings.
This is my 2nd time getting a ring from LD. Their service is impeccable, really quick responses. The quality of the rings are flawless. I get so many complements on my rings. Special thanks to James for his great customer service. Will be back soon, many thanks.
Daughter's Special Birthday
I wanted a diamond pendant for my daughters 40th Birthday....
I had been following London Diamonds for over a year now. I decided this was definitely where I wanted to buy it.
Miranda was amazing. So helpful and understanding of my needs and went beyond to make things just right. The service was first class. The pendant is stunning and I am sure my daughter will love it too.
I will certainly be buying again from London Diamonds...I cant recommend them enough.
Thank you Miranda.
Flawless service and an even more…
Flawless service and an even more stunning ring!
This is my second time buying from James and his team, and once again they exceeded every expectation. From the moment I asked James to source a diamond ring, he made the entire process effortless. He kept me in the loop at each step, welcomed every “silly” question with patience, and offered clear, professional guidance that left me completely at ease.
The ring itself is amazing— even more radiant in person than in the photos/videos—and a testament to the care James takes in selecting quality stones. His transparent communication, genuine enthusiasm, and attention to detail prove that customer satisfaction is his top priority.
If you’re looking for a trustworthy jeweller who delivers exceptional pieces and truly values long-term relationships, look no further. I’ll happily keep coming back to James for future jewellery purchases, and I can’t recommend him and his team highly enough.
Faultless service
Outstanding service from London Diamonds. My Fiancé had bought my engagement ring from here. I needed it resized half a size down and this was very easy to organise, turn around of a week (including postage each way) and free! I also attended the pop up to choose my wedding ring which is equally gorgeous. The team have been incredibly helpful through out the whole process. Highly recommend.
Totally great service throughout
After following on Instagram for a few years, I bought my wedding ring from LD and received excellent service throughout the purchase. Before ordering, I asked for some advice on the best ring to fit alongside my engagement ring, they responded super quickly and gave honest advice to go for the slightly smaller stones - despite this being a lower priced ring - most jewellers would without doubt recommend the more expensive either way so from this point, I knew LD were the ones to buy from. Once ordered, they kept me informed with progress of making my ring and it was dispatched and delivered very quickly. On arrival it was perfect. Unfortunately after some months of wear, some how I managed to lose a diamond from the band so I got in touch and they fixed it for me at no cost, zero hassle whatsoever which is such a nice experience when I was upset over losing the diamond. I would highly recommend to anyone looking to purchase engagement/wedding rings or other jewellery.
Exceptional from Start to Finish – and Long After
I don’t usually leave reviews, but James and the team at London Diamonds genuinely deserve the highest praise.
I bought my wife’s engagement ring from them, and we returned for both of our wedding bands — and I wouldn’t dream of going anywhere else. The quality, the service, and the care they put into everything is second to none.
What truly makes this experience stand out is James himself. He goes above and beyond — not just during business hours, but outside of them too. I’ve messaged him on WhatsApp at random hours with questions or updates, and he’s always been quick to respond, polite, helpful, and genuinely invested. You never feel like just another customer — he makes the whole process feel personal and stress-free.
Even after the sale, their support is unbelievable. My wife had an accident where her ring got caught in a door and was damaged. James and the team fixed it for us — at no cost — even though it must have been expensive for them to put right. No fuss, no back and forth — just sorted, because they truly care about their customers.
If you’re looking for people you can trust with something as important as engagement or wedding rings, stop searching — London Diamonds is the one. Honest, kind, responsive, and excellent at what they do.
Really excellent
Really excellent, personalised service - you can truly design any ring you desire! Couldn’t recommend more
James and his team was incredible from …
James and his team was incredible from start to finish. Never pushed for a sale and nothing was ever too much. Super happy with the ring and so was my partner. Couldn’t recommend them enough for your next diamond jewellery.
Where do I start
Where do I start
I messaged London Diamonds asking about a specific ring which wasn't advertised on their website. I had a reply back from James within 30 minutes saying they could do the exact ring I wanted. Unfortunately I wasn't 100% sure what ring size my "now fiancée" was. After sending over some pictures of my girlfriend showing her hands and a rose gold ring she wore, James worked his magic and let me know what he thought her ring size would be.
After that the ring was made and the rest is pretty self explanatory, I proposed to my now fiancée who was over the moon both from the proposal but how stunning the ring was. It fit perfectly!
I never had any doubts who I would go with when buying the engagement ring, London Diamonds are superb at what they do and I will be forever singing their praise!
Amazing service
My husband helped our son to surprise his girlfriend. It was all to be kept secret. With the help of Miranda this was achieved. The professionalism and friendliness was perfect. Miranda went above and beyond to make it happen! The ring is absolutely stunning. Came beautifully packaged. And the icing on the cake was when she said YES! 🥂💍🥂
Incredible Service - Ditch the high street!!
James and The Team at LD have been great with us over the past couple of years. I originally found them on Instagram, as I was looking for ideas for an engagement ring. James really helped me a lot as I was a bit out of my depth when it came to designing and choosing a ring. The main thing for me was that the team weren’t pushy and didn’t press me for the sale, I was allowed to make a decision in my own time. After I proposed, we ended up going down to London to visit them, so me and my partner could choose our wedding bands. Once again, top service. The after-sales support from The Team was superb as well - they recently repaired and tidied up our rings after nearly a year of wear and tear, at no extra cost.
Honestly, I couldn’t recommend London Diamonds enough. I’ve already guided my friends to them and I will definitely be using them again in the future.
Thanks again for everything.
From, Dimitri.
I had the pleasure of dealing with…
I had the pleasure of dealing with James, from the start he went out of his way to answer any queries and questions & offered so much helpful advice, the process from to start finish was amazing, the ring is perfect & partner Emma is over the moon, thank you so much James for all your help!
London diamonds are simply amazing
London diamonds are simply amazing. Since my husband bought my engagement ring which I was absolutely delighted with and totally in awe of the design process when he shared it with me, they have continued to offer excellent service. So much so we bought our wedding rings from them and also diamond earrings and pendant necklace. Most recently I had to have my rings cut off (due to pregnancy) and they have repaired for free as part of their life time guarantee. We recommend them to all our friends and know 2 of our friends have also bought engagement rings from London diamonds. They really are the best!
Fantastic team & company!
Thank you so much to James & all the team at LD!
I followed LD for years on Instagram and I was over the moon when my fiancée proposed with one of their rings, he said they were so helpful picking the right one! I had a gorgeous platinum ring however I have been given my late moms wedding ring after she passed which I want to use as my wedding band however it’s yellow gold. I reached out to James for some advice and he told me they could coat my engagement ring in yellow gold to match and he said they would sort it all for me with no charge, I was so happy. I sent it off to be resized also and it came back today and I couldn’t be happier! It looks perfect with my mom’s band and I can’t wait to wear them together on our wedding day. Their customer service has been outstanding and I would recommend everyone to use them! Keep up the amazing work guys :D
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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