Overall, the service was good throughout. The sales team advised well, and the new washer/drier was delivered and installed, and the old one disposed of. The one disappointment was that my request for... Zobacz więcej
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Great service over the phone. They found the new model of my old washing machine with same measuraments so i did not stress whether the ones i had were correct. Really fast and efficient when they del... Zobacz więcej
Received my Liebherr Fridgefreezer today. Super happy. Actually I was in contact with one of their staff since more than a month ago via WhatsApp. Super service and Super advice with no expectation... Zobacz więcej
I am a landlord and ordered a second Bosch washer/drier from them recently, which they said was in stock. The availability of a five year warranty influenced my choice despite the extra cost. It turne... Zobacz więcej
Informacje dotyczące firmy
O Londonappliances
Napisane przez firmę
About us
For over 20 years Londonappliances have delivered electrical goods to over 100,000 satisfied customers, being in London gives us the edge when it comes to a speedy service, not only are we quick but we offer quality goods at great prices. Many retailers attempt to wow their clientele with cheap prices. Well, we offer great prices accompanied with a fantastic service.
Expert Installation
We offer Expert installation services the very next day for all home appliances, from Gas Cookers to Built-in Appliances we’re able to have your appliance fitted and running on a day of your choosing 7 days a week.
Being London’s largest retailer of home appliances means we stock a massive amount and variety of stock; we know how important a quick service is that’s why we’re able to offer next day delivery for orders before 9pm.
Knowledgeable staff
Safe to say, our staff know everything about appliances from dimensions to the quality of any home appliance. Being centred in London allows us to know how awkward some kitchens can be, we also understand how popular built-in appliances are in London, we can professionally install integrated units with ease and always upon delivery.
We know London.
Not every delivery is easy. All of our drivers are trained to be able to go up to the 4th floor without a lift, meaning we can offer a service no one else is willing to do. No lift, no problem!
Speedy Service
We’ve kept our customer base within one city, this means we’re always around the corner. We’ve got the edge when it comes to a quick service.
Our commitment to you
We're working constantly to ensure all prices listed on our site are the best, this may not always be the case which is why we are happy to price match all legitimate competitors. We offer an excellent service whilst maintaining the best price, Communication is key, we make sure to update yourself on every step leading to your delivery.
Contact us
For sales and enquiries give us a call on 02030519780 for customer service you can call our team on 02077391004, or should you wish to see us in person visit our main branch or depot, 334 Bethnal green road E2 0AG or 28 Fowler road IG6 3UT respectively.
Feel free to send us an email on info@londonappliances.com to answer all queries.
Dane kontaktowe
Radiant House, Fowler Road, IG6 3UT, London, Zjednoczone Królestwo
- 02030519780
- info@londonappliances.com
- londonappliances.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 89% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helped me purchase all my commercial…
Helped me purchase all my commercial appliances. Delivered next day without any hassle. Thanks Guys!
Good service
Good service
Ordered a fridge
I'm on the 4th floor and they delivered no drama
I hate John Lewis
Not just good service but good advice
Not just good service
But good advice as well
I didn't feel like I was being made to spend more money
Over the phone, the sales advisor actually guided me to a similar product £200 cheaper
Now that is good service 👏
Order # 22476
Order # 22476
This is an excellent company!
We purchased several appliances for a new kitchen
Submitted a enquiry with the list of items recommended by my kitchen designer, la were able to supply at a more
Competitive price and best of all they liaised with my designer and managed to get through all the hurdles you would expect when fitting a new Kitchen
I had one contact throughout the process genuinely felt cared for and appreciated
The only constructive criticism I would provide is, guys open on a Sunday, it’ll be good for you!
Rubbish customer service
Ordered Bosch washing machine, received message
at 11.45 p.m. to say delivery would be between 3.00 and 7.00 following day. Cancelled plans with family
to wait in. Delivery didn’t arrive. Another message following evening 11.45 p.m.said delivery up to 3.00 p.m. I could not be in, had other arrangements for next few days so cancelled machine with promise of money back. Phoned when money not returned, promised to be in bank by following Monday, after three weeks still waiting. Phoned again to be told
accounts to be Contacted for ARN number to supply
to bank would phone back p.m. no phone call.
My Advice Don’t order from this company.
UPDATE
After several phone calls and calls to bank have finally received refund on 22/11/20. Sales Manager very helpful and found refund had not been given due to
machine not having been cancelled on paperwork.

Odpowiedź od Londonappliances
Thank you alot for your support and…
Thank you alot for your support and reliable service, Affordable prices and helpful advice

Odpowiedź od Londonappliances
Excellent all round experience
Excellent prices, service enquiries and removal of old appliance, installation of the new one was amazingly quick clean and efficient. Delighted!

Odpowiedź od Londonappliances
Faulty fridge freezer...was it really new or reconditioned?
We bought a brand new NEFF fridge freezer to replace our old one. We bought it from London Appliances and installed it ourselves ...basically just plugging it in.
It is rated at 35 decibels but we were shocked to hear it so loud we started to turn it off at nigh time. It was also vibrating and we found ourselves opening the fridge freezer door to move around dishes which were rattling. Dealing with London appliance company was a nightmare and eventually we managed to get them to take it back but we had to quote and rely on our consumer rights...it was a nightmare and we would never deal with this company again.
We bought Liebherr instead our new Liebherr fridge freezer and were only able to hear it for a few hours until the freezer got started......now we cannot hear it at all and you would wonder if it is even plugged in.... :) but it is working perfectly.....it has DUO technology and this is what makes the difference. We never even hear the compressor starting up or switching off so I have no idea how they managed such fantastic technology. We will always buy Liebherr from now on. Company was very professional and was easy to deal with.
Londonappliances need to tell the trueth to the customers and improve the customer experience....disgusting experience.

Odpowiedź od Londonappliances
⭐️⭐️⭐️⭐️⭐️excellent experience!
⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with the service I received! A truly professional team that goes above and beyond to ensure customer satisfaction. They didn’t hesitate to do the impossible just to make sure everything was perfect.
The product quality is excellent, and the delivery was handled with great care — even though the location was a bit complicated, they found the best solution without causing any damage to the fridge or inconvenience to me.
I highly recommend this company with all my heart! I will definitely come back every time I need to buy something — they’re the only ones I’ll go to from now on.

Odpowiedź od Londonappliances
Great Service from London Appliances
Unfortunately our 7 year old Miele washing machine was not economical to repair and we needed a replacement machine quick. We ordered a Bosch complete with a 5 Year Guarantee from London Appliances and it was delivered 2 days later. The two guys who delivered and installed it were very tidy and efficient. Thank you

Odpowiedź od Londonappliances
Apologies for previous one star review
I wrote a review giving this company a one star as delivery didn’t arrive with no communication as to why.
I have since found out driver had serious accident and is in hospital but too late to inform me. I have been unable to remove my negative review so send my sincere apologies and best wishes to the driver. I have been offered delivery for the following day

Odpowiedź od Londonappliances
Super service, price and quality
We’ve bought a couple of appliances from London Appliance and the service is exceptional. No stress! Best appliances at the best prices.

Odpowiedź od Londonappliances
Very happy with the service
Very happy with the service. Extremely efficient!
abusive and charlatan
When the engineer arrived in the evening, I explained that I wasn’t sure if the issue was a blockage or a faulty pump, but I suspected the heating element might also be involved. The dishwasher was full of water at the time.
He opened the machine and quickly stated that the pump needed replacing, as the water wasn’t draining. I asked how he had come to that conclusion without any real investigation—it could have simply been a blockage or another issue. At that point, he became very angry and defensive in front of my children, insisting he knew what he was doing because he had 21 years of experience. I tried to clarify that I was just curious to understand the diagnosis, but he remained hostile and dismissive.
He said he would return to replace the pump and then look at the heating element. However, I was not confident in the diagnosis, and I was deeply concerned about his aggressive behaviour, which upset my daughter and her friend.
I never received a follow-up call or any further communication from him or your company. But was charged £120!
I then reset the dishwasher and it drained.
I don't believe he was an engineer and he scared us - don't use this service

Odpowiedź od Londonappliances
Great price great delivery guys great…
Great price great delivery guys great product thank you
These guys were absolutely amazing
These guys were absolutely amazing. Answered the phone super-quick, called me back, made excellent recommendations, delivered next day, on time as they said they would. I had to replace a very old integrated fridge-freezer (the sizes of these have all changed since those days) and AO did not have a clue on what would fit. London Appliances knew exactly what to replace it with and were the same price as AO. Highly, highly recommend them.
Bux was excellent
Bux was excellent
Please thank him for looking after my 90yr old dad.
Great service!!!
Just had fridge delivered and old one…
Just had fridge delivered and old one collected. Mo went beyond call of duty to get them up and down as stairs was very tight. Great service nice guys!
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