Outstanding service from start to finish, easy to order and book, customer services were very helpful in between with some things I was struggling with. The doctors report/comments/advice was clear a... Zobacz więcej
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No support phone contact number. My process of shipment was STOP by DHL due to account Credit Stop. Still working on resolving issue but is going good so far with support communication.
Lola Health was so easy to deal with everything was super straight forward my husband and I both had tests and the responses to the test were well explained and with good advice. would highly recommen... Zobacz więcej
The whole process was prompt and straight forward. I booked a phlebotomist then changed the time slightly to suit a subsequent meeting. Unless you are highly competent at drawing blood I strongl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.
Dane kontaktowe
167-169 Great Portland Street, W1W 7FG, London, Zjednoczone Królestwo
- support@lolahealth.com
- lolahealth.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very good indeed
Very good indeed. Comprehensive set of tests at a competitive cost. The app is good too. Having a nurse come to your home and take blood rather than the awful finger prick method is also a massive bonus.

Odpowiedź od Lola Health
So I registered to work with Lola they…
So I registered to work with Lola they promised shifts around my area as in the interview they asked me my postcode.
I had high expectations even canceled my holiday cause I thought I'd be busy working.
They posted 3 jobs in Wales and Hastings and even couldn't reply to that job.
The lady who handled all the bookings the other hand she is very rude and unprofessional taking days to reply to a message and she took me off the app when I requested for my documents
saying I'm rude for telling them they wasted my time. Respect is earned and should be reciprocated. She felt the need to use little power she had over me. By removing me from the app.
Again.
Waste of time!

Odpowiedź od Lola Health
Seamless
Seamless. The phlebotomist sent a text to tell me she was on her way. She was absolutely lovely and professional. Blood results within a week. Faultless company!

Odpowiedź od Lola Health
Perfect services!!!!!!Rapid blood…
Perfect services!!!!!!Rapid blood results that are very well described!

Odpowiedź od Lola Health
Very efficient service
Very efficient service, was easy to do. The nurse who took my bloods was lovely and walked me through the process. The doctors review was very useful too!

Odpowiedź od Lola Health
Very good and quick & professional…
Very good and quick & professional service - will be using again!

Odpowiedź od Lola Health
Quick, reliable and friendly service
Quick and reliable service. Super friendly and helpful nurse! Very pleased.

Odpowiedź od Lola Health
Very complete and thorough blood test
Very complete and thorough blood test, good doctor feedback with recommendations , friendly and professional staff, good communication even out of office hours. Excellent service

Odpowiedź od Lola Health
"Fast and Reliable Blood Test Services"
"Fast and Reliable Blood Test Services"
I recently used Lola's blood testing services, and I’m genuinely impressed.
From the moment I booked the appointment to receiving my results, the entire process was smooth, efficient, and stress-free.
My appointment was scheduled easily with numerous available timeslots and I selected the venous blood draw at the comfort of my own home. The kit arrived on time and the phlebotomist was right within the time frame.
I received my results in record time, much faster than I expected, which provided me with much-needed peace of mind.
The phlebotomist was knowledgeable and highly professional, making sure I was comfortable and informed throughout the process. The technician was skilled and gentle, making the blood draw quick and painless.
The results were comprehensive and easy to understand. Having such quick and accurate results allowed me to address any health concerns without delay.
Overall, Lola has set a high standard for what blood testing services should be. Their blend of speed, professionalism, and reliability makes them my go-to for any future testing needs.
Highly recommended for anyone seeking a fast, dependable, and patient-centered service!

Odpowiedź od Lola Health
Brilliant Service from start to finish.
Brilliant Service from start to finish.
Truly impressed how quickly I got my results, my blood was taken yesterday and results were ready by the next day! Amazing!! Will definitely use Lola again.

Odpowiedź od Lola Health
Helpful and insightful
The whole process was super efficient from start to finish - someone came to take the bloods within a few days at a time that suited me, and I received my results within 36 hours. Upon receiving my results I realised I had purchased the wrong test and asked to upgrade and have further markers run, this request was completed without fuss, even though it was my mistake on booking.

Odpowiedź od Lola Health
Very efficient service
Very efficient service! Once my blood was collected it was analyzed by the next day and reviewed by a doctor. The app seems very good too I can check and filter my normal and above or below normal biomarkers and I can also click to see trends which means when I do more tests I can see any differences created by any supplements or diet changes I've made. Overall, I'd highly recommend

Odpowiedź od Lola Health
My new go-to health checkup company
The service was excellent from start to finish, and I'll be recommending Lola to friends and colleagues that have regular health checks like me moving forward.
Lola check more important health markers than other companies do, and their prices are more competitive. Add to that the convenience of having the blood draw done in the comfort of your own home, and it makes for an excellent service.
When buying your test you get a wider range of blood draw times to choose from compared to other similar companies I've used in the past. The phlebotomist visited right on time and was lovely and very efficient, then the results themselves arrived in perfect time as well.
If I've had any questions or queries I've also found Lola's chat support function on their website is also extremely responsive for any questions or queries that might crop up, either when buying your test or asking any questions afterwards.
I'm normally forgetful when it comes to leaving online reviews, but I've been so impressed with Lola that I made sure to share my experience with others.

Odpowiedź od Lola Health
Great service, professional and excellent value for money
At a very anxious time due to an elderly relative feeling very unwell the service provided by Lola was superb. Blood was taken at home by a professional and experienced nurse who was efficient and supportive and very caring.
Every query we had during this process from booking until follow up questions regarding results was handled quickly, fully explained in an open and friendly manner.
The costs of services is excellent value for money and of the highest standard. The results given comprehensive, reviewed by a doctor and follow up questions answered.
Excellent service, real value for money would not hesitate to recommend this company given our experience.
I

Odpowiedź od Lola Health
Im very happy with the service
Im very happy with the service. The nurse came to my home to take the blood whereas before i had to travel 60 miles to a superdrug store.
The results were received the following evening which is an excellent service. Thank you for providing this much needed and valuable service.

Odpowiedź od Lola Health
Very good experience with Lola
Very good experience with Lola
Will use again

Odpowiedź od Lola Health
Easy to book and arrange
Easy to book and arrange. Quick service. Roughly 30 mins for the bloods to be taken and 2 days tk get results with a comprehensive description of all findings. Night and day compared to any NHS bloods I've had done and well worth paying for.

Odpowiedź od Lola Health
Ease of booking tests and results on your fingertips
Advanced 360 blood test offers the detailed overview of your health in comfort of your home or workplace. Easy to book tests, collection of samples as well as results emailed to you is the best way to keep track of your health. I was so pleased with the biomarkers and what I need to focus on like vitamins and minerals.

Odpowiedź od Lola Health
It was so so simple
It was so so simple. After doing some research I loved that you get someone to come by and take the blood. I wanted this done by a professional. The results came back so quickly as well. I didn’t find the actual dr interpretation all that helpful but they also didn’t know the reason for me taking the test. Would be smart to ask in advance. For example i wanted to see if any hair growth indicating biomarkers were off - and yes, they were even though the markers were within “the norm” they were still too low for optimal hair growth. Great service tho, I’d do it again :)

Odpowiedź od Lola Health
The test was fast and efficient
The test was fast and efficient. The nurse who came out to me was great and made me feel at ease. I did mention that I was interested in my fertility hormones as I plan to try again to conceive, no mention of what the fertility hormone levels meant was mentioned in my dr report so that part of the test feels pretty pointless as I can’t interpret them. My prolactin levels were high which might be what’s causing my infertility, again no mention of the link to fertility in my doctors report. My TSH level was also at the lowest of the scale which I also know can affect sustaining a pregnancy, again no mention of this, That’s a huge disappointment for me and I will now have to redo the tests with Hertility. I’m really happy with the rest of the tests though. The layout is easy to read. I would retest again with Lola but would use Hertility if you want any insite into the fertility side.

Odpowiedź od Lola Health
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