Outstanding service from start to finish, easy to order and book, customer services were very helpful in between with some things I was struggling with. The doctors report/comments/advice was clear a... Zobacz więcej
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No support phone contact number. My process of shipment was STOP by DHL due to account Credit Stop. Still working on resolving issue but is going good so far with support communication.
Lola Health was so easy to deal with everything was super straight forward my husband and I both had tests and the responses to the test were well explained and with good advice. would highly recommen... Zobacz więcej
The whole process was prompt and straight forward. I booked a phlebotomist then changed the time slightly to suit a subsequent meeting. Unless you are highly competent at drawing blood I strongl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.
Dane kontaktowe
167-169 Great Portland Street, W1W 7FG, London, Zjednoczone Królestwo
- support@lolahealth.com
- lolahealth.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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AMAZING
Wow what a service..booked online and a nurse was taking my bloods 2 days later...results back the next day. Would highly recommend. Great report that comes back from a doctor too. Will be telling people about this for sure. I hadnthe 360 blood test.

Odpowiedź od Lola Health
Fast service
Within 24 hours of the professional collecting my blood I received my report and this was new years eve. The guy who collected my blood was polite and very professional and the Doctors report very helpful I would use them again

Odpowiedź od Lola Health
Very helpful and friendly phlebotomist…
Very helpful and friendly phlebotomist who came out to collect my blood sample. The whole process is seamless, I had the results the following day.

Odpowiedź od Lola Health
Quick appointment.Friendly calm…
Quick appointment.Friendly calm nurse.Swift and thorough review by doctor. Very good service and would happily recommend to others

Odpowiedź od Lola Health
The communication was very good and…
The communication was very good and attendance at the clinic went very smoothly and the results arrived quickly and were well summarised by the doctor

Odpowiedź od Lola Health
Great experience
Great experience. Speedy appointment. Amazingly friendly nurse. Thorough speedy review by doctor. Highly recommend. We should all do this every six months to assist with our health!

Odpowiedź od Lola Health
BEST HEALTH SERVICE I HAVE USED!
Lola health has been the best health service I have used. The value for money in terms of what you get is amazing, other hospitals charge way more.
I ordered the ultimate test. The phlebotomist came, done his thing, and even posted the sample off. Within two days I got my results with a supplemented letter from a doctor to help interpret them. It has given me clear actionable insights as to how I can improve my health. I will definitely recommend this to anyone who wants to do the same.

Odpowiedź od Lola Health
Longer than advertise results
Ordering, booking an apointment with the phlebotomist and the test arriving were all absolutely fine.
My issue came with the Royal mail tracking showing the lab recieved my blood sample the next morning after it was sent. It took them a further 8 days and two requests for updates to get my results to me.
So much for resutls in 2 days claim.
Marie from customer service was very helpful each time I contacted for an update.
The doctors notes do feel a little generic but I can understand this. It's simmilar with my GP. I was low in a few tests and for one I got a recommendation for what strength of supplments to take. But no recommentation on what strength of supplments to take for the others.

Odpowiedź od Lola Health
A Mixed Experience with Lola Health’s Advanced 360 Test
I recently had the Advanced 360 test with Lola Health. While I was very pleased with the efficiency and professionalism of the phlebotomy service, I left the experience feeling frustrated with the doctor’s report and the overall experience.
The report included explanations for certain markers that felt overly generic, despite the fact that my personal information was already available in my profile. A more tailored and sensitive approach, which considers the individual context provided by patients, would have been appreciated. This would ensure that discussions about potential causes and next steps feel more relevant and supportive.
Additionally, one part of the test arrived broken due to poor packaging. This was disappointing, as I have never had such an issue with other blood test providers. Better attention to packaging would prevent such occurrences and enhance the overall service quality.
Overall very good
Their website has a few imperfections - but the booking, phlebotomy, lab results and (especially) their interpretation were all good to excellent. Good communication throughout and the whole thing was done within the expected timescale.

Odpowiedź od Lola Health
First Class Service
I was super impressed initially by the website and how comprehensive it was but after going through things it was the price that pulled me in.
I have been using Medichecks up until now but I’ve noticed their cost has shot up significantly since last time I used them, so I didn’t hesitate to book my blood test with yourselves. As a bodybuilder, I like to ensure that my performance is optimised but also my long term health taken care of.
The convenience of having somebody come to my home to take the blood test is a really great idea and an appealing part of the process. My expectations were superseded by having the results back in a couple of days - overall, I’m a very happy customer and will definitely use you again - highly recommended!!!

Odpowiedź od Lola Health
They actually care about their clients
Their attention to detail and personal care i experienced from Laura while ordering a test kit is nothing short of excellent.

Odpowiedź od Lola Health
Very impressive service from start to…
Very impressive service from start to finish. Excellent value for money. Three individuals - customer care, phlebotomist and Dr all professional. I am genuinely surprised to be honest at the level of work that went into my full blood test. Useful and detailed advice back and will make a difference to my life ongoing. Would use again, would recommend

Odpowiedź od Lola Health
Very professional
Very professional, very good communication. Definitely order again if I have any problems.

Odpowiedź od Lola Health
Everything I expected and more
A fast, efficient, and stress-free service where a phlebotomist visited my home to collect my blood. By the end of the next day I received the results, accompanied by a comprehensive review and suggestions for improving any below-normal scores. The report was presented clearly, making it easy for me to use it when discussing any further issues with my GP. I will definitely use their services for follow-up checks and highly recommend them to others.

Odpowiedź od Lola Health
Efficient service with a detailed…
Efficient service with a detailed report including explanations

Odpowiedź od Lola Health
A really good experience
A really good experience – the kit arrived the next day, and the nurse was able to come on my requested day, and was really friendly and a mine of information. The results appeared on the app just over 24 hours later, with a comprehensive set of notes. Very good value for money, in my view.

Odpowiedź od Lola Health
Fast, efficient and easy service
A fast, efficient and stress free service where a nurse came and took my blood at home. I had the results in a few day with a very comprehensive review of the results with suggestions on how to improve any below normal scores. All presented very clearly so I can use this report when discussing any further issues with my GP. I will definitely use them for follow up checks and recommend the service to others.

Odpowiedź od Lola Health
This service is so stress free
This service is so stress free! Nurse came and took blood in our own home and had the results within days! At a good price also and the package we did included so much. Also really liked how every blood test they do they explain what it is and why they do it. A fully comprehensive report by a doctor is also a great plus. Will definitely be using them again!

Odpowiedź od Lola Health
Lola was brilliant
Lola was brilliant. Box arrived quickly, nurse appointment easy to do, blood results back with analysis all very quick, well presented and explained simply.

Odpowiedź od Lola Health
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