LocoSkates Recenzje 

409
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service from the team as always. Made a minor error with my contact details at the point of order, one quick email explaining the issue and a reply was sent pretty soon after and i had all th... Zobacz więcej

Oceniono na 5 z 5

This is the 2nd time I have purchased a pr of hi end skates ( this time wizard gp skates) from Loco and I have to say outstanding service. I am from Australia and they had my skates to me from the uk... Zobacz więcej

Oceniono na 5 z 5

My favourite inline skate shop. Really helpful staff, great selection of skates, protection gear etc, speedy delivery. Also you can tell they care about a customer a lot - the product description als... Zobacz więcej

Oceniono na 5 z 5

5 stars because although we ordered the wrong size initially, the exchange process was painless and fast. Well done Loco Skates.

Informacje dotyczące firmy

  1. Sport

Napisane przez firmę

The UK's leading shop for skates


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

409 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(409)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 118

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Oceniono na 1 z 5

Flying Eagle skate + Loco Skates 🤢

Reply to the Company: The buckle came out, not only one bolt. 2nd, I bought it on Feb, contacted you first time at the end of May, 3 months after the purchase. And from Feb till the date of this review it was 7 months.

Besides being bad at math, it seems like you’re very dismissive of how dangerous it can be to have loose skates and a buckle hanging while you are skating. It could easily cause a fall or serious injury. Also, how exactly am I supposed to fasten the buckle, if it already fell out? Daa
You can cite the whole manual dude, no excuse for this.
=====================================
I bought a pair of Flying Eagle skates from this shop and 3 months after the purchased and used only TWICE, while skating, the screws literally fell out, the skates got loose, and I nearly had an accident.

When I contacted the shop, Mr. Gaston Demoratti flat-out refused to replace the missing screws, saying it was “normal use.” Are you kidding me Mr. Gaston? Since when is it normal for screws to fall out of brand-new skates after two uses?

This is not just bad customer service, it’s dangerous. They sell skates that fall apart almost immediately and then wash their hands of any responsibility. Totally unacceptable. If you care about your safety, avoid this place and the Flying Eagle brand.

3 września 2025
Opinia niezależna
Logo LocoSkates

Odpowiedź od LocoSkates

Hi Alaski - It's understandable that you wouldn't want bolts to come undone on brand new skates. However, having been purchased in February 2025 the skates are almost 8 months old (not 3). While we're pretty flexible with warranty requests on the whole, it's pretty standard for users of equipment to bear the responsibility for checking their bolts are fastened, as per the user manual. For a local customer we'd usually make a concession and send a replacement, but as you are an international customer it makes much more sense for you to source that bolt locally, as Gaston mentioned.

As the bolt was simply for a mid-strap, I can assure you that your safety was not at risk. :-)

Oceniono na 5 z 5

The skates came super quick

The skates came super quick. Think I ordered on a Wednesday and they were here by the Friday! Absolutely in love with my Them 80s inline skates. They’re such a smooth ride and decently priced for such good quality high performance skates. Honestly can’t fault these guys. Thanks for a positive shopping experience :)

12 września 2025
Opinia niezależna
Oceniono na 5 z 5

Brought my first roller skates from perfect …

Brought my first roller skates from Loco, their customer service was excellent, when told them there was a problem with my skate, they sorted that out straight away and responded to all my questions promptly & professionally. Got my new skate back quickly and I absolutely love it. Thank you so much. Would highly recommend Loco for anyone with 100% confidence.

26 sierpnia 2025
Oceniono na 5 z 5

Great range of skates

Loco Skates has a great range of skates and accessories. I’ve bought quite a few skates and different items from them and everything has arrived on time and as ordered. No complaints whatsoever.

26 sierpnia 2025
Oceniono na 5 z 5

Fantastic service and support.

Fantastic service, as an online customer I received personal buying advice on the phone, was able to try multiple skates at home and then return those that weren’t right for me. An excellent buying experience, I will be coming back here for my next skates.

28 lipca 2025
Oceniono na 5 z 5

Loco are the best

Loco are the best! I buy all my stuff from them if I can. If you have any questions, they are always very helpful. They are always very helpful regarding sizing with skates which is great for me as it's not always straightforward for my feet.

27 maja 2025
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Title: Brilliant Service – Skates for Me and My Son!

I've recently bought skates for both myself and my son from Loco Skates, and we've been absolutely loving them. The quality, fit, and performance of the skates have exceeded expectations.

The website is easy to use, delivery was fast, and their support has been helpful and friendly. It's clear they know skating inside and out. I’ll definitely be ordering my next pair through them as well.

Highly recommended for anyone serious about skating.

– Spencer Rose

25 czerwca 2025
Oceniono na 1 z 5
Logo LocoSkates

Odpowiedź od LocoSkates

Hi Abdu - You're right. This delivery arrived later than planned. I can see that we dispatched it on the same-day as your order on the 27th May, but unfortunately the parcel was held at customs in the UK for a few days for undisclosed reasons. My biggest apologies that this delayed your package. I can see that we sent a different UAE order 2 days ago which has been delivered today, so please be re-assured that there are no wider service issues on this delivery route (yours was simply an unfortunate exception). Please can you send us an email so that we can send you a partial refund so that you are not left paying for the full Express Delivery option. Many Thanks.

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