Great customer care. Shipping was fast! Easy to order and outstanding follow up. Love these boxes, they are the perfect size and are incredibly secure.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found the website easy to navigate, and product description helpful. Delivery was straightforward. I am still preparing to use the boxes, so cannot yet comment on fitness for purpose. I like the c... Zobacz więcej
Our care company got to know Lockabox during a care show in Birmingham. We found the product useful for our elderly clients, especially those with dementia. Since then we have ordered a few of these b... Zobacz więcej
Reakcja na opinię
I was looking after a lady with dementia and her daughter showed me the box where her Mothers medication was kept and her bus pass in effect what I needed to take care of her mother. The contents w... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sejfami i skarbcami
- również w kategorii:
- Dostawca koszyków
- Dostawca sprzętu medycznego
- Sklep AGD
- Sklep z blatami
Napisane przez firmę
Independent UK based designer manufacturer and distributor of innovative lockable storage products. Safer lockable storage for food, medicine, devices and everyday household items, providing peace of mind and reassurance.
Dane kontaktowe
Unit 1 Duke Street Chambers, Bridge Street, , TQ7 1HX, Kingsbridge, Zjednoczone Królestwo
- 01548856574
- info@lockabox.com
- lockabox.com
4,7
Doskonała
146 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It is what it seems to be
It is what it seems to be: a plastic box with a working tumbler lock that is easy to program and reprogram. We use it to keep our kids out of the dessert, and it is effective for that.
22 czerwca 2021
Odpowiedź od Lockabox
Good Morning Dan,
Thank you for your 5 star review, it is much appreciated.
I am glad to hear that your Lockabox is helping to keep your dessert safe!
Kind regards,
Alex
Mon appareil était trop gros pour…
Mon appareil était trop gros pour entrer dans la lockabox, le service client a été parfait pour organiser le retour du produit
20 czerwca 2021
Odpowiedź od Lockabox
Good Morning Marie-Helene,
Thank you for your 5 star review - it is much appreciated.
I'm sorry that your device was too big to fit in our Lockabox but I'm glad that we managed to sort your return successfully.
Kind regards,
Alex
I have received excellent customer service from…
I have received excellent service from Lockabox, lock on original box became faulty. Lockbox sent replacement and picked up faulty box within a week.
18 czerwca 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Morning,
Thank you for your 5 star review, it is very much appreciated.
I'm glad that we managed to sort the issue out for you and that your new Lockabox is working well.
Kind regards,
Alex
I had an issue with my child accessing…
I had an issue with my child accessing my medication when I kept it next to my bed. This box is perfect size and gives me peace of mind. Just perfect!
31 maja 2021
Odpowiedź od Lockabox
Good Morning Kate,
Thank you for your 5 star review - we really appreciate it!
I am glad to hear that it has given you peace of mind and that it is perfect for your needs.
Kind regards,
Alex
Quite flimsy
Within a week, this has been broken into. The box remained intact (just) but is now not as secure as it was. Levering the door off it’s hinge; it was not opened but it was a devil of a job to force the door back into place so I could unlock it. It’s not as secure as advertised by a long way.
23 maja 2021
Odpowiedź od Lockabox
Good Afternoon Annabel,
Thank you for your review.
I'm sorry to hear that you weren't happy with the quality of your Lockabox.
Customer satisfaction is of paramount importance to us and we are always on the lookout for ways to improve and develop the product further. All suggestions and feedback, both positive or critical, are always welcome.
Kind regards,
Alex
Odpowiedź od Lockabox
Good Morning Michael,
Thank you for another 5 star review, we really appreciate it!
We're glad that you are enjoying using your Lockaboxes and that they are working well for your and your family.
Kind regards,
Alex
Amazing product ;)
22 maja 2021
Odpowiedź od Lockabox
Good Morning Radovan,
Thank you for your 5 star review - we are glad to hear that you are enjoying your Lockabox.
Kind regards,
Alex
Excellent customer service
Excellent customer service, cannot fault this company. The Lockabox is great and if there are any issues they are so quick to respond and resolve the issue!
21 maja 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Morning Leanne,
Thank you for your 5 star review - we really appreciate it!
I am glad that I was able to help resolve your issue quickly and hope that you continue to enjoy using your Lockabox.
Kind regards,
Alex
Fab box
I have had one of these boxes for years to stop the kids eating all the sweets in one go!🤣
Decided to get one for my eldest ready for when they to go to uni to stop the fridge thieves!
A good investment and well made. You won't go wrong.
20 maja 2021
Odpowiedź od Lockabox
Good Morning,
Thank you very much for your 5 star review, it is very much appreciated.
We're happy to hear how useful you find your boxes (especially with limiting sweet consumption!) and hope that your eldest makes good use of their box at university.
Kind regards,
Alex
GREAT PRODUCT AND EXCELLENT SERVICE
19 maja 2021
Odpowiedź od Lockabox
Good Morning Julia,
Thank you for your 5 star review, it is very much appreciated.
Kind regards,
Alex
Customer Service at its Best!
Although my first order arrived damaged, Alex sent a replacement order right away. His continuous communication and customer service was excellent and I very much appreciated it. I can't say enough about his professionalism. And, I love my Lockaboxes so much!
18 maja 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Morning Cheryl,
Thank you so much for your 5 star review and the kind feedback!
I am very happy that I managed to help you sort your issue out and your new Lockaboxes work well for you.
Kind regards,
Alex
Excellent Customer After Service
Like someone else my box was a little stiff but the aftercare service by this company is second to none. I have now a clear box in my fridge to "hide" my goodies from the kids and the medicine box. I would recommend these to anyone but look at the dimensions if it is for a specific item - to me they are ideal.
12 maja 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Afternoon Angela,
Thank you so much for your lovely 5 star review and feedback - it is very much appreciated.
I am very happy that I was able to help you out and glad that you are finding your Lockabox so useful.
Kind regards,
Alex
Great Customer Service
Customer service was quick to respond to my questions via email. My order arrived quickly and as expected.
2 maja 2021
Odpowiedź od Lockabox
Good Afternoon Cari,
Thank you very much for your lovely review - it is very much appreciated.
I am happy that we were able to help you.
Kind regards,
Alex
These lock boxes are very handy
I have now ordered 3 lock boxes. My first box had a sticky lock and customer service was very quick to help me solve the problem. For whatever reason, the lock on the box was not going to cooperate. Customer service sent me a new one right away to replace the defective one. I will say that the other boxes worked perfectly. Perhaps the 1st one was knocked about in shipping.
1 maja 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Afternoon ER Davis,
Thank you very much for our 5 star review and purchasing again with us, it is very much appreciated.
I am glad that you find your Lockaboxes really useful and that we managed to sort out your problem for you.
Kind regards,
Alex
Could be bigger
Ok. I bought it to store kitchen chemicals safely so my 2 it year old couldn't get to them. Most but not all bottles fit inside. Could do with being and inch longer (that's what she said).
29 kwietnia 2021
Odpowiedź od Lockabox
Good Morning Chris,
Thank you very much for taking the time to leave a review.
Your feedback is very much appreciated.
Kind regards,
Alex
Brilliant company
Brilliant company. Originally bought mine on Amazon and good piece of kit but when I had a problem their customer service was second to none.
29 kwietnia 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Afternoon Helen,
Thank you very much for your lovely review - it is very much appreciated.
I am very happy that I was able to help you and glad that you have found our Lockabox useful.
Kind regards,
Alex
Bought a Lockabox in Dec 2020
Bought a Lockabox in Dec 2020. Unfortunately the lock stopped working, I contacted Lockabox to see if there was a replacement lock for me so I could fix it. Lockabox came back to me saying they would replace my safe as there is a 2 year guarantee.
Very happy and great customer service.
26 kwietnia 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Morning Ellen,
Thank you very much for your 5 star review - it is very much appreciated.
Glad that we could sort out your issue & you can continue using your Lockabox.
Kind regards,
Alex
Just what I wanted
Just what I wanted. Carers using it and blister packs fit in perfectly. Easy to use and secure.
25 kwietnia 2021
Odpowiedź od Lockabox
Good Morning Pauline,
Thank you for your review & purchasing with us, it is very much appreciated. We are glad that it suits your needs perfectly.
Kind regards,
Alex
Great customer service
24 kwietnia 2021
Opinia niezależna
Odpowiedź od Lockabox
Good Morning Karen,
Thank you very much for your 5 star review - it is very much appreciated.
Have a lovely day.
Kind regards,
Alex
Odpowiedź od Lockabox
Good Morning Captain Johnson,
I am sad to see that you have given us a review of this nature.
As discussed in our email correspondence, there were issues with delivery within the US that were out of our hands and which unfortunately meant that your order was delayed.
I apologise for any inconvenience you have been caused & we are happy that your box arrived safely the next day.
Kind regards,
Alex
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.