Ho noleggiato l'auto per le due settimane di vacanze ad agosto. Auto praticamente nuova con pochissimi chilometri. Servizio cortese e preciso aggiunto alla comodità di essere già al centro di Roma, se... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Alquilé un coche para dos días. Me ofrecieron cobertura completa del seguro. Al ir a devolverlo en un semáforo me dieron por detrás. Aún así se han hecho cargo de todo. Todo perfecto. Muy recomendable... Zobacz więcej
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Tutto bene , bravi ,educati e professionali !!! Unica pecca che nn dipende da voi la macchina nn era tanto pulita internamente appena presa e l'avevo fatto presente anche al ragazzo al parche... Zobacz więcej
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The checkin option was very straightforward and the same as any other competitor. For the local city Rome Via Veneto pickup, the office was about a 10 minute walk from the carpark but very easy to... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Presso l'ufficio Locauto Rent di Roma Via Veneto in Via Sardegna, 25 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0642742395. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Dane kontaktowe
Via Sardegna 25, 00187, Roma, Lazio, Włochy
- +39 0642742395
Unisciti a MyLocauto Friends
4,4
Doskonała
1 tys. recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Opel corsa
Clean car, quick rental but at our return difficult to locate the drop off parking without sign on the road
12 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Jean Marc,thank you for your review.
We are glad that you enjoyed our service and our car.
We apologize for the lack of signage.
We will share your feedback with the relevant department to improve the information provided at the counter. We hope to welcome you back in the future to provide the seamless experience you deserve.
Elisa
Could be better...
The first car you gave me was empty on ad-blue. I had to go back to the rental place and get another car, wasting my time. The car pickup location was at a parking underground that was quite far from the office of locauto. I was with several bags, 2 small children,so not fun getting to the car, having to take escalators, cross public roads and walk around to an underground parking etc. When i dropped the car upon return i was never given any proof of document that the car was returned on time, knowing you have a very strict policy on return times (grace period is very little) it was my upmost concern. The person that received the car for me at malpensa airport was not very welcoming, not talking much, very little explanations given during checkin of the car. I asked about some form of proof of return in time and goo condition and he just mentioned that i would get a document via email in the next 5 to 10 minutes. Its been more than 24 hours and still waiting for that document...other thant that the car was good.
12 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Fjoz,thank you for your review.
We are really sorry for the issues experienced with the first car and for the lack of support received when returning the vehicle.
Providing a seamless and clear experience is always our top priority. We are glad to confirm that everything was fine, and you can request all your documentation at the following link: https://portale.locautorent.com/websitecs/cs-home.aspx
Your feedback is truly valuable to us as we work to improve our service, and we hope to have another opportunity to earn back your trust.
Chiara
Prima esperienza nel settore del…
Prima esperienza nel settore del noleggio che reputo perfetta in tutto. Esperienza da ripetere sicuramente.
1 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Siamo felici di esserti piaciuti e intendiamo continuare a farlo! Al prossimo noleggio, Davide
Check in e check out velocissimi.
Check in e check out velocissimi.
Inoltre ho cambiato il punto di riconsegna con estrema velocità e semplicità. Il personale molto professionale.
29 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Noleggio affidabile e serio
Noleggio da tempo con Locauto e mi trovo bene.
Il personale sempre gentile e disponibile.
Consiglio a chi noleggia di affidarsi a questa società.
18 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo
Person at desk was not very friendly or…
Person at desk was not very friendly or personable. But other than that service was good. Our car had a low tire, si they switch it out for a better one.
11 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Isabel,thank you for your feeback.
We are glad that you appreciated our service.
Regarding our staff attitude,, we sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
We will share your feedback with the relevant department to improve our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara
Numeri uno
Semplicemente perfetti, gentili, disponibili e sempre pronti a venirti incontro per qualsiasi esigenza.
22 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Felici di sapere che la tua esperienza è stata da cinque stelle! Alla prossima, Angelo
Tutto perfetto come al solito.
20 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Good renting..need a more pleasant staff.
we had to wait for 1h to get our car in Rome and the staff was not very pleasant, exept one after we complained that we were waiting stand up, no seats in front of them at 65+yes in the heat.
we got a very nice BMW new car for our roadtrip.
The return was very efficient and pleasant in Naples.
Locauto doesn't charge an upfront fee which is very good.
All in one it has been a very good experience.
10 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Anne B,thank you for sharing your experience.
We are glad that you enjoyed our service and our car.
We sincerely apologize for the long wait and the discomfort you experienced at our Rome location, especially under the heat.
Unfortunately, during high season, managing high volumes of customers during peak hours can become very challenging. However, we take your comments very seriously. We will use your feedback to improve our service, particularly regarding customer comfort and waiting areas.
We truly hope to have the opportunity to welcome you back in the future and provide you with a seamless, 5-star experience.
Elisa
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Flexibility of the system and friendly…
Flexibility of the system and friendly of the staff which make our experience great
16 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Al Ali,thank you for sharing your experience.
We are thrilled that you enjoyed our smooth procedures and our friendly staff.
We hope to welcome you back and earn a 5-star rating next time.
Elisa
Ottimo servizio.
13 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo
Odpowiedź od Locauto Group - Roma Via Veneto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Esperienza favolosa su un van nuovo...
Precisione nel noleggio,con Van nuovo e perfetto in tutto....
9 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Useful One Way Trip
The checkin option was very straightforward and the same as any other competitor. For the local city Rome Via Veneto pickup, the office was about a 10 minute walk from the carpark but very easy to get to in the Villa Borghese underground parking. The car was well maintained. and a reasonable price.
Returning the car was also super straightforward. Returned to Venice Airport simply head for parking 1 and follow the signs to the car hire return. Then the staff look over the car asked to sign a tablet to confirm the return review notes and we were on our way.
27 maja 2026
Odpowiedź od Locauto Group - Roma Via Veneto
We are so happy about your all-out stressless experience. Lucrezia
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie mille per le belle parole Giuseppe! Siamo felici di essere il tuo noleggio di fiducia e ci auguriamo di poter leggere al prossimo noleggio un recensione da 5 stelle!
Elisa
The experience was very bad at all
The experience was very bad at all
No good service no telephone reply .
I had problem with the car on my way to Rome when I arrived hardly to sorento me and the hotel tried to call you for two days no reply . After they reply your stuff told me to take the car to Napoli to change it means I must driver more then one hour to change the car even there is problem n it instead of being at her car to my place .
I didn’t drive the car only Rome sorento then back to Rome
3 czerwca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Hello Boutros, thank you for sharing your experience with Locauto.
We are sorry to read about the stressful experience you had and we apologize for the late reply to your call. From the records we see that you were in touch with our Rome office by email and the staff gave you the support that you needed. If you feel you want to discuss it again with our Customer Service, you can log in at the page https://portale.locautorent.com/websitecs/cs-home.aspx
Sara
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