Alquilé un coche para dos días. Me ofrecieron cobertura completa del seguro. Al ir a devolverlo en un semáforo me dieron por detrás. Aún así se han hecho cargo de todo. Todo perfecto. Muy recomendable... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tutto bene , bravi ,educati e professionali !!! Unica pecca che nn dipende da voi la macchina nn era tanto pulita internamente appena presa e l'avevo fatto presente anche al ragazzo al parche... Zobacz więcej
Reakcja na opinię
The checkin option was very straightforward and the same as any other competitor. For the local city Rome Via Veneto pickup, the office was about a 10 minute walk from the carpark but very easy to... Zobacz więcej
Reakcja na opinię
Ringrazio sempre per l'assistenza la precisione e la puntualità. Ho sempre risolto i miei problemi con cortesia e gentilezza grazie
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Presso l'ufficio Locauto Rent di Roma Via Veneto in Via Sardegna, 25 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0642742395. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Dane kontaktowe
Via Sardegna 25, 00187, Roma, Lazio, Włochy
- +39 0642742395
Unisciti a MyLocauto Friends
4,5
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Can't fault
Great price, easy booking process and online check in. Pick up and drop off quick and efficient. No issues.
27 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Locauto Via Sardegna, 25 00187 Roma, The best
Locauto Via Sardegna, 25 00187 Roma The best..
25 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie per questo entusiasmo! Lavoriamo per offrirvi un servizio all'altezza delle aspettative! A presto, Antonella
Everything was fine!
25 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
All Perfect
17 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Many thanks, see you soon! Erika
Hola la verdad que la atención no fue…
Hola la verdad que la atención no fue de lo mejor en ningún aspecto sin explicar los montos que se abonaban y poniendo un precio con todos los seguros sin ser solicitados por mi, el trato la verdad es que deja mucho que desear en todo aspecto no recomendaría la rentadora
Saludo
23 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Martin,thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations.
Please note that for last-minute rental requests, the rates offered are based on the specific tariffs available on that day. However, we sincerely apologize if the details of the coverage included in your offer were not explained clearly. Providing transparent and upfront service is always our top priority.We truly hope to have another opportunity to welcome you back in the future and regain your trust.
Chiara
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Personale cortese e disponibile
20 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Wonderful experience with Locauto Roma
The service was efficient, kind and seamless. The car was brand new and spotless. The delivery of the car to the Hotel and the collection of the car after the rental was very much appreciated.
I will definitely use Locauto Group again and will recommend the company to my guests and friends.
Filip Boyen
14 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Aria condizionata difettosa e sporcizia
L'aria condizionata (in questi giorni di caldo estremo) non funzionava bene. Dopo cinque minuti di buona efficenza si riduceva fino a emettere aria calda. Spegnendo e riaccendendo si riattivata per altri cinque minuti.
Consegnato con spia gialla di avviso controllo motore accesa (ed è riamasta accesa).
Abitacolo sporco, con numerose bottigliette d'acqua vuote o semivute.
19 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Ciao Maro,ci dispiace molto leggere della tua esperienza negativa. Le tue segnalazioni sono per noi molto importanti. Prendiamo nota di ogni dettaglio per migliorare i nostri servizi e ci scusiamo per il disagio arrecato.
Ci auguriamo di poter avere una nuova occasione per riconquistare la tua fiducia.
Elisa
Quello che il cliente cerca.
Quello che il cliente cerca. Efficienza, puntualità, cortesia.
Auto nuova , perfetta , personale cortese e disponibile. Che altro?
18 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo
Excellent company
Excellent company. I received a car as I ordered. New, clean car. Personal attention. Easy to pick up the car and easy to return. Highly recommended.
17 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Excellent staff and a great car.
9 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
New car and don't worry insurance. Recommend
New car. Italian hybrid Fiat panda. We travel around Umbria and Toscana. No deposit. Don't worry cover. We love it.
15 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Sono molto professionale in via Sicilia…
Sono molto professionale in via Sicilia sopratutto Stefania che è il pilastro dell agenzia bravi continuate
8 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
they had a vehicle available at short…
they had a vehicle available at short notice and the customer service team were very helpful.
14 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Odpowiedź od Locauto Group - Roma Via Veneto
Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia
Odpowiedź od Locauto Group - Roma Via Veneto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Opel corsa
Clean car, quick rental but at our return difficult to locate the drop off parking without sign on the road
12 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Jean Marc,thank you for your review.
We are glad that you enjoyed our service and our car.
We apologize for the lack of signage.
We will share your feedback with the relevant department to improve the information provided at the counter. We hope to welcome you back in the future to provide the seamless experience you deserve.
Elisa
Could be better...
The first car you gave me was empty on ad-blue. I had to go back to the rental place and get another car, wasting my time. The car pickup location was at a parking underground that was quite far from the office of locauto. I was with several bags, 2 small children,so not fun getting to the car, having to take escalators, cross public roads and walk around to an underground parking etc. When i dropped the car upon return i was never given any proof of document that the car was returned on time, knowing you have a very strict policy on return times (grace period is very little) it was my upmost concern. The person that received the car for me at malpensa airport was not very welcoming, not talking much, very little explanations given during checkin of the car. I asked about some form of proof of return in time and goo condition and he just mentioned that i would get a document via email in the next 5 to 10 minutes. Its been more than 24 hours and still waiting for that document...other thant that the car was good.
12 lipca 2026
Odpowiedź od Locauto Group - Roma Via Veneto
Dear Fjoz,thank you for your review.
We are really sorry for the issues experienced with the first car and for the lack of support received when returning the vehicle.
Providing a seamless and clear experience is always our top priority. We are glad to confirm that everything was fine, and you can request all your documentation at the following link: https://portale.locautorent.com/websitecs/cs-home.aspx
Your feedback is truly valuable to us as we work to improve our service, and we hope to have another opportunity to earn back your trust.
Chiara
Doświadczenie Trustpilot
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