We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Zobacz więcej
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We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Zobacz więcej
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Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Lloyds Cardnet
Napisane przez firmę
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
Dane kontaktowe
Zjednoczone Królestwo
- lloydsbank.com/business/take-payments-with-cardnet.html
Take card payments with confidence
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The process from start to finish was…
The process from start to finish was very smooth and explained thoroughly. Michael Scott was excellent at keeping us informed and walking us through the transfer process.

Odpowiedź od Lloyds Cardnet
Didn’t receive products because of bank
Didn’t receive products because of bank holidays , still haven’t received products 3 days after bank holiday so still can’t access account went into branch which was sat for 1 hour 30 waiting to be seen and told to wait for post which I still haven’t had pin codes to access account

Odpowiedź od Lloyds Cardnet
Excellent Service from our Relationship Development Manager
I want to highlight the excellent service from our Relationship Development Manager.
She made my recent dealings with Lloyds Cardnet incredibly smooth and is always on hand with prompt, professional responses to any questions or queries we may have.

Odpowiedź od Lloyds Cardnet
Always such a pleasure to deal with…
Always such a pleasure to deal with Lauren. She moves heaven and earth to help and is always helpful, polite and quick to respond to any query we have. Highly recommended provider with excellent cusomer service.

Odpowiedź od Lloyds Cardnet
Always a pleasure!
It's always a pleasure working with Cardnet and James Gale is an excellent relationship manager. He truly took the time to understand our business needs and was very proactive in ensuring we're receiving the best service possible. Some of the points from our meeting this morning have already been actioned and I'm fully confident he has our best interests in mind. We've had a relationship with Cardnet for over 15 years now and have absolutely no reason to consider anyone else. Excellent service all round which is very much appreciated.

Odpowiedź od Lloyds Cardnet
Superb service
Amber was very knowledgeable and answered all my questions concerning fees and payments. She also put me in contact with the relevant contacts within the bank who could assist me further. Superb service.

Odpowiedź od Lloyds Cardnet
The Customer Services representative ⭐️⭐️⭐️⭐️⭐️
The Customer Services representative, Edit, was extremely helpful.
My device wasn’t functioning and couldn’t pair properly to my new iPhone, but once this was sorted, everything else was resolved with ease!
Also, 15 months of struggling to get the correct address on the receipts, she was able to do this through a series of different updates to my Handpoint device.
She is extremely knowledgeable and an asset to CardNet 😊
Thank you!

Odpowiedź od Lloyds Cardnet
Absolutely amazing on-boarding service…
Absolutely amazing on-boarding service from start to finish by Elise Chilton at Lloyds Cardnet.
From making me aware i could switch from my previous supplier so easily, to then informing me the absolutely insane amount of money i would save by switching the whole process has been fantastic.
In addition, the Cardnet portal is so much easier to use than my previous supplier.
Thank you Elise and Lloyds Cardnet, i would not hesitate to recommend you!

Odpowiedź od Lloyds Cardnet
Help assessing current business set up
Great experience with planned review of business set up and assessing future business needs. Our relationship manager, James Gale, is a consummate professional who has helped put a plan in place to streamline our business needs and provide assistance with any future business development.

Odpowiedź od Lloyds Cardnet
Kian Chappel provided excellent customer service
Kian Chappel was very polite, emailed and phoned when he said he would, provided knowledgeable information that I required, and provided a very smooth transaction for our new cardnet machine.

Odpowiedź od Lloyds Cardnet
Very helpful and accommodating to my…
Very helpful and accommodating to my time to arrange a new terminal. Made the whole process as easy as possible.

Odpowiedź od Lloyds Cardnet

Odpowiedź od Lloyds Cardnet
Received professional advice from Adam…
Received professional advice from Adam Daniels on sourcing a replacement Card Machine.

Odpowiedź od Lloyds Cardnet
New card machine
My query was dealt with quickly and with very detailed information supplied

Odpowiedź od Lloyds Cardnet
Very helpful and not pushy
Silvia was really helpful with assessing our needs and was not pushy at all and did not try to supply a higher spec card machine than we needed. She called back when she said she would.
Very helpful and pleasant.

Odpowiedź od Lloyds Cardnet
new card machines/ excellent customer service
having had major problems with my last card operator, I needed help urgently, this is where Lloyds Cardnet and especially Lorraine stepped up.
Lorraine was a massive help in the process at all stages and kept me informed throughout the process, regularly keeping in touch in a friendly and professional manner, ensuring that the situation was resolved in my 4 outlets as swiftly as possible.

Odpowiedź od Lloyds Cardnet
Designated manager James - first rate service
We now have a designated manager James, who having spent an hour discussing our facilities has sorted out all that we have been trying to for the past year or so. First rate service, thank you James

Odpowiedź od Lloyds Cardnet
Application…
The lady who dealt with the application. It makes a change to speak to someone on the phone and the phone is answered promptly

Odpowiedź od Lloyds Cardnet
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.