We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Zobacz więcej
Reakcja na opinię
We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Zobacz więcej
Reakcja na opinię
Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Lloyds Cardnet
Napisane przez firmę
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
Dane kontaktowe
Zjednoczone Królestwo
- lloydsbank.com/business/take-payments-with-cardnet.html
Take card payments with confidence
4,6
Doskonała
535 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a great experience dealing with…
I had a great experience dealing with Serhat regarding our merchant services. The communication was clear, professional, and efficient throughout the process. Everything was explained in a straightforward way, making it easy to understand the changes to our account.
Overall, very good service and support — much appreciated.
1 maja 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Sanjay,
Thank you for your review and positive feedback. I will share this with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
My request for my cardnet terminal was…
My request for my cardnet terminal was swift. Hannah was really helpful the entire process! She is an incredible professional with great communication skills. Her responses were always prompt and positive! She is a breathe of fresh air! Thank you Hannah
1 maja 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Hannah.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Professional, friendly and informative service
Professional, friendly and informative service.
Explained the options clearly which made choosing a suitable replacement POS card terminal straightforward.
Good communication and processing of new contract.
Thank you!
27 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Dear Mr. Atkinson,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Dulcie was excellent
Dulcie was excellent, she helped me with a variety of issues, and even saved me some money...... that can't be bad !!
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Sam,
Thank you for your review and positive feedback. I will share this with Dulcie.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Changing Credit Card Machine
Very smooth transition from an old credit card machine to a new one. Cleo was very knowledgeable and ensured that we got the correct machine for our needs and that it was changed over quickly with no delay in usage
18 marca 2026
Odpowiedź od Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
I have been speaking with Dulcie…
I have been speaking with Dulcie regarding a new terminal, she has been an absolute delight everything has gone ahead perfectly. Thank you
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Lorraine,
Thank you for your review and positive feedback. I will share this with Dulcie.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
On the 19th of April 2026 I spoke to a…
On the 19th of April 2026 I spoke to a young lady called Amber Gibson who was extremely helpful professional and knew what she was talking about. She’s a credit to your organisation.
4 lutego 2026
Odpowiedź od Lloyds Cardnet
Hello,
Thank you for your review and positive feedback. I will share this with Amber.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
handset enquiry
When I phoned your representative David Guy was very helpful and polite.
He answered all my questions and
explained everything to me that I needed to know.
16 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Dear Mr Thomas,
Thank you for your review and positive feedback. I will share this with David.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Richard Swinfield has been helping us…
Richard Swinfield has been helping us with cardnet since 2025 and has always been very helpful and informative with any information that’s he’s provided us.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Laura,
Thank you for your review and positive feedback. I will share this with Richard.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Odpowiedź od Lloyds Cardnet
Hello Jim,
Thank you for your review and positive feedback. I will share this with Vanessa.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
We couldn't accomplish anything with…
We couldn't accomplish anything with those who said they would come back but never did.
31 marca 2026
Odpowiedź od Lloyds Cardnet
Hi Mr Borazan,
We’re sorry to hear about your experience and appreciate you taking the time to leave this feedback. We understand how frustrating it can be when follow‑ups don’t happen as expected.
We’d like the opportunity to look into this further and ensure your concerns are picked up appropriately. We’ll contact you directly to review this in more detail.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Excellent customer service
We was planning on leaving Lloyds Cardnet as our machine had become obsolete and required a new one. When I called I spoke to Cleo Swales and she was excellent. She offered me a more modern machine and gave us a more competitive rate. The customer service she provided was outstanding and resulted in us continuing with Lloyds Cardnet. I can not complement her highly enough
1 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Hello Richard,
Thank you for your review and positive feedback. I will share this with Cleo.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Odpowiedź od Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
100% helpful
23 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Hello,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Cardnet
From initial contact with Richard Swinfield following a recommendation, to implementation with FISERV and later down the line with the Castle card machine, I cannot fault the service provided. Richard has been fantastic throughout the whole time.
I've had no problems at all since we went live in 2023.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Daryl,
Thank you for your review and positive feedback. I will share this with Richard Swinfield.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
As a new Lloyds Cardnet customer
As a new Lloyds Cardnet customer, the onboarding was smooth, well supported, and everything is working as expected
22 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Hello Andrew,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Excellent service from Serhat Sandalci.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Sarah,
Thank you for your review and positive feedback. I will share this lovely review with Serhat.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Michael Scott is always helpful and…
Michael Scott is always helpful and responsive in accommodating our needs.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Lloyds Cardnet
Hello Lucy,
Thank you for your review and positive feedback. I will share this lovely review with Michael.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Very easy to use
14 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Hello John,
Thank you for your review and positive feedback.
Kind regards,
Carmen Lazar – Lloyds Bank Cardnet
Buyer beware lots of hidden rules that are not good for you
Overall it looked good but unfortunately I regret switching from my previous supplier.
Payments have been held (investigation of transaction) that's all well and good when you have already supplied the services.
Signed up for Amex and that was a month ago it's still not working.
3 kwietnia 2026
Odpowiedź od Lloyds Cardnet
Hi Steven,
We’re very sorry to hear about your experience and appreciate you taking the time to share this with us. We understand how frustrating payment delays can be.
We're also sorry to hear about the delay with AMEX being enabled on your account. This isn’t the experience we want for our customers, and we’re keen to put things right as quickly as possible.
We will be in touch directly to provide you with an update regarding both requests shortly.
Thank you again for bringing this to our attention.
Kind regards,
Dominika Conder – Lloyds Bank Cardnet
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.