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Lloyds Business Accounts Recenzje 

1580
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Zobacz więcej

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Oceniono na 5 z 5

Lloyds help me to open a Business Account for a new company. It is very important for our business and I am very happy to have our accounts at Lloyds Bank

Oceniono na 1 z 5

Closing Business Finance Assistant with only 12 weeks notice? 🥹How are businesses supposed to transfer all their data and implement a new system in such a short timescale? Lloyds genuinely proving it... Zobacz więcej

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Oceniono na 5 z 5

Whilst it took longer than I had expected, the telephone application process was well managed and I was kept informed throughout the process. Since opening the account is easy to operate online and wo... Zobacz więcej

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Informacje dotyczące firmy

  1. Bank
  2. Instytucja finansowa

O Lloyds Business Accounts

Napisane przez firmę


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Dane kontaktowe

Business Bank Account

Apply for a business bank account online in minutes

4,1

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(1580)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 768

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy process

Easy process

10 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Derek May,

Thank you for taking the time to leave a review. We're delighted to hear that you found the process easy and straightforward. We appreciate your feedback and look forward to supporting you in the future.

Regards,
Lloyds

Oceniono na 4 z 5

Local bank

Local bank walked me through steps of getting the account up and running

4 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Dear Paul,

We're happy to hear that our team was able to assist you with setting up your account.

We appreciate your positive feedback!

Regards
LLoyds

Oceniono na 4 z 5

Buisness Banking

Easy to set up with clear instructions. The login security checks are thorough, making the process feel secure

24 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Dear Sanchez,

We're so glad to hear you found the setup easy and appreciate our thorough security measures.

Thank you for your positive feedback!

Regards
LLoyds

Oceniono na 5 z 5

Excellent telephone support

The customer support lady I spoke to yesterday was absolutely magnificent and extremely helpful. Could not be faulted or improved

23 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Dear Chris,

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear that the colleague you spoke with provided such excellent support and made a positive difference to your experience.

Thank you for choosing us.

Regards
Lloyds

Oceniono na 5 z 5

Beyond expectations

I wasted my time going to NatWest for their award-winning business account, which they dragged their feet on for nearly two weeks, but Lloyds was swift and had my account set up in three days. I couldn't ask for more

23 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi MG,

We're glad to hear that you had such a positive experience with your account setup and that it was completed so quickly. We appreciate you sharing your feedback.

Regards,
Lloyds

Oceniono na 5 z 5

Easy to apply with all the correct…

Easy to apply with all the correct documents and a nice integrated system waiting for the bonus now also thanks

10 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Cheryl Robinson,

We're delighted to hear that you found the application process easy and the system integrated well. We appreciate your positive feedback!

Regards,
Lloyds

Oceniono na 5 z 5

Good service

I am very happy all staff very helpful full

23 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Skegness Kebab and Grill,

We are so happy to hear that our staff was very helpful. We appreciate your feedback and look forward to supporting you with all your banking needs.

Regards,
Lloyds

Oceniono na 4 z 5

Unnecessary Information Request

The application took a little longer than I expected. Probably requested more details and insight about the business than it should normally have.

6 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Steepy Mountain Limited,

We appreciate your feedback regarding the application process. We understand that the level of detail requested can sometimes feel extensive, and we are always looking for ways to streamline our procedures while still gathering the necessary insights.

Regards,
Lloyds

Oceniono na 1 z 5

Sets the benchmark for incompetence

My tiny charity has been a customer of Lloyds for many years. Nine months ago we started receiving demands for information to support their anti money laundering drive. Fair enough but each demand came with a threat to close the account. Then the demands were repeated. They'd admit to having received the information but demand it again under the pretence that as I'd already submitted it, it's probably outdated (!?). I have submitted each set of information twice and been told by three reps that no further demands would be made. Then today I get another demand for information already supplied twice, with a two day deadline before account closure!
There is no way to speak to a person either on the phone or by Email. You ring the number provided and they ask you to press the number on your letter or Email, and there is no number provided in their communication. I have also had erroneous return addresses printed on documentation, incorrect case numbers, and demands with threats for information but the "required information" field is blank!
I have contacted the ombudsman and our solicitor will be pressing for compensation for harassment and maladministration. I have had to open an account with Virgin (took less than an hour) to safeguard my charity.
Lloyds failed to address my complaint, using the excuse that they were inundated with complaints. I can understand this not only because they are incompetent, but because before they changed their phone options so that you couldn't get through, my accountant and I managed to speak to one of the poor customer service ladies and she sounded like she was crying when she answered the phone. Must be an awful place to work.

22 lipca 2026
Opinia niezależna
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Odpowiedź od Lloyds Business Accounts

Hi David George,

We appreciate you taking the time to share your detailed feedback regarding your charity's experience. We understand your frustration with the repeated requests for information and the challenges you faced in communicating with us, especially given the critical nature of these demands for your organization.

We acknowledge the difficulties caused by the lack of clear communication channels and the inconsistencies in the information provided. We are reviewing the processes and communication methods related to anti-money laundering compliance to prevent similar situations for our customers. Your experience highlights areas where we need to improve our support and clarity. We are committed to ensuring our customers receive the respectful and efficient service they deserve.

Regards,
Lloyds

Oceniono na 1 z 5

My partner has just tried to add me to…

My partner has just tried to add me to her business account with an additional card..

What an utter farce.

Card issued to business address in my name, but not added to internet banking account, cannot be controlled or managed by my business partner for levels and spend, apparently all my responsibility and yet PIN sent to business address.

My partner has been a Lloyds customer for over eleven years and has just received the worst customer service in Branch on a booked appointment and equally when escalating the matter as a complaint.

The bank staff were just not interested in finding solutions or taking ownership of a genuine problem and my partners business pays their wages!

Which is why will go elsewhere and take to media everywhere to let everyone know.



22 lipca 2026
Opinia niezależna
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Odpowiedź od Lloyds Business Accounts

Dear Simon,

We are sorry to hear about the frustrating experience you and your partner have had with adding an additional cardholder to her business account. We have tried to reach out support you further with our trained business advisers.

We understand your disappointment regarding the card's functionality, the lack of control, and the poor customer service received both in the branch and when escalating the complaint.

We regret that our staff did not meet your expectations in finding solutions. We take your feedback very seriously and are committed to reviewing the issues you've highlighted to improve our services.

We appreciate you bringing this to our attention.

Regards
Lloyds

Oceniono na 5 z 5

Good communications and information…

Good communications and information about the progress.

21 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Mrs Mary Joyce Cooper,

Thank you for your wonderful review! We're delighted to hear that our communication and updates on your progress were helpful. Your positive feedback is greatly appreciated.

Regards,
Lloyds

Oceniono na 5 z 5

Opening Buisness Account

It's very comprehensive way of communication. Filling online forms were bit confusing however managed everything after studying them carefully.

20 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Jeeva Arambegedara.

We are so glad to hear you found our communication comprehensive! We understand that online forms can sometimes be a bit challenging, and we appreciate your patience in navigating them. Your feedback helps us improve.

Thanks,
Lloyds

Oceniono na 1 z 5

Such a poor service. Do not waste your money and time

Such a poor service, time to leave this incompetent bank. Lloyds Business routinely block purchases despite assurances there are no blocks set. Even with verified payments, items are blocked - but they do not advise you. You have to wait for your item or service provider to inform you. This undermines reputation and confidence. This service is anti-business. AVOID.

Edit. I spoke to Fraud department. 30 mins on the call but they finally assured me all blocks had been removed from my card. 2 days later.. Amazon orders all cancelled as card still blocked. £8.50 a month for this awful service.

In addition, when they do phone, it comes through as a random UK number.. the type they also tell you not to answer. Why can't the online card verification be enough??

19 lipca 2026
Opinia niezależna
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Odpowiedź od Lloyds Business Accounts

Hi Ben Needham,

We appreciate you sharing your experience regarding blocked payments. We understand how frustrating it is when transactions are unexpectedly declined, especially when you've been assured otherwise. We are reviewing our processes to prevent such issues and improve how we communicate these situations.

We have reached out via call to assist, however we have been unable to get in contact with yourself. We would love to look into this issue for you and if you get the opportunity to contact us please do.

Regards,
Lloyds

Oceniono na 4 z 5

Very interesting bank

Im happy with the experience and my company hopefully will do very well in a future

18 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Hi Mr Ahmedpana.

We're so glad to hear you had a positive experience and wish your company great success in the future!

Regards,
Lloyds

Oceniono na 1 z 5

Don’t use them

Don’t use them , shut most of there banks down .
Due to a missed bounce back loan payment they shut all our accounts down and all we got was one tex .
Could not use our cards or make any payments . Told it could take 8 weeks to sort it out .
We are now in a mess as can’t make payments for new jobs which our customers have paid deposits in for . Missing order deadlines , this is not right at all. Please go to another bank .

17 lipca 2026
Opinia niezależna
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Odpowiedź od Lloyds Business Accounts

Hi Antony Deakin.

We are truly sorry to hear about the significant difficulties you've experienced with your accounts and the impact this has had on your business operations and customer commitments.

We understand how frustrating and disruptive it must be to face such challenges, especially when deadlines are at stake. We are actively reviewing your feedback to understand the processes involved and identify areas where we can improve our communication and support during such situations.

Regards,
Lloyds

Oceniono na 4 z 5

Easy to apply

Easy to apply

17 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Thanks John Bianco,

We appreciate your positive feedback regarding the process!

Regards,
Lloyds

Oceniono na 5 z 5

The application process was quick and…

The application process was quick and straightforward. The staff were professional, helpful, and explained everything clearly. Thank you for the excellent service.

10 lipca 2026
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Odpowiedź od Lloyds Business Accounts

Thanks for the review Autocleanrpro LTD.

We're so glad to hear that our application process was quick and that our staff provided clear and helpful explanations. Thank you for your kind words about our excellent service.

Regards,
Lloyds

Doświadczenie Trustpilot

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