Yet again another quick and easy purchase. Needed to rebuild a 2nd hand laptop. Whilst It had a genuine Windows 10 Pro licence installed it was a Volume licence and the base install had been installe... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've used this company several times. They always come up with the goods, but took a little longer this time (although it was a Sunday night order, so understandable). Downloading and installation... Zobacz więcej
The Lizosoft site was very clearly presented and uncluttered. Every ‘clickable’ component worked - instantly. The software download links were very speedily available. Getting it installed and r... Zobacz więcej
I've used Lizosoft a few times and itfound the service and products are excellent. Everything to to download and install the software purchase is clearly explained and the system works well. Thoroug... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Lizosoft is a software licensing specialist. We are registered with Microsoft and authorised to retail licenses on behalf of Microsoft. We are also a UK authorised ESET reseller for Antivirus and Internet security. Lizosoft can also renew, upgrade, downgrade, enlarge or extend your current memberships.
Dane kontaktowe
71-75 Shelton Street, WC2H 9JQ, London , Zjednoczone Królestwo
- 02078560102
- sales@lizosoft.co.uk
- lizosoft.co.uk
4,2
Dobra
315 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Service as always A++++
17 maja 2021
Odpowiedź od Lizosoft
Thankyou very much for taking time to come and l leave us a review, its much appreciated Andrew.
Install process had issues but customer…
Install process had issues but customer support resolved them
14 maja 2021
Odpowiedź od Lizosoft
Thankyou for taking time to leave us a review, we were glad to resolve the issue you were facing.
Safe and secure place we get my office…
Safe and secure place we get my office and windows keys. Never had and issue. The activation center makes it even easier to activate by phone.
3 maja 2021
Odpowiedź od Lizosoft
First, thankyou very much for taking time to come and leave us such a kind review.
I can see you are a regular buyer for Microsoft products and we appreciate your business.
I am pleased our in site activation service is benefiting you, its nice to get some feedback on that as it was extremely time consuming to enable it.
Thanks again.
Excellent after sales service.
19 kwietnia 2021
Odpowiedź od Lizosoft
Hi Joe thankyou very much for leaving a review based on your experience.
I can see you purchased a Microsoft Office 2019 license, thankyou again.
Excellent service
16 kwietnia 2021
Odpowiedź od Lizosoft
Hi, thankyou very much for leaving us a review, its always appreciated.
I can see this is your second order for Windows 10 Professional OEM.
Thankyou again.
As yet I haven't used it but the mould…
As yet I haven't used it but the mould arrived quickly and and in perfect condition.
14 kwietnia 2021
Odpowiedź od Lizosoft
Hi Shelagh, thanks for the review.
I see you purchased Office Professional Plus , hope you enjoy your product.
Odpowiedź od Lizosoft
Hi, thank you for taking time to leave a review.
I have reviewed the sale in depth and we disagree with your comments.
You purchased Office 2019 Professional Plus RETAIL and you tried to activate this license at the office portal through setup.office.com despite the fact we explained in your confirmation email to activate the license from the retail download provided by Microsoft.
The next day you sent us another message asking for support again trying to activate your license at the office setup license portal and this time you were trying to enter a PIN code which we never sent you.
Sir that portal is for MDSN, Office 365 or extension apps such as Project or Visio and not for 2016 or 2019 versions of Office.
We again replied, this time within 8 minutes, directing you to the help page as it was clear you were still trying to activate a license inside the 365 portal using a pin code.
The support link we sent you was: https://lizosoft.co.uk/pages/Activate2019PP
You then made no further contact with us and we closed the ticket.
A 1 star trip advisor notice informed us of your comments in which you replied and I quote,
"Key not working, not willing to help".
We can see, this is simply not true, we tried to support you each and every time you contacted us.
We can also see the product key works perfectly fine as you now have activated it successfully.
You also went to the product review section on trust pilot and left 1 stars for everything and a comment that read, and I quote.
"Not working. No support at all, in a week."
We also disagree with your comments as you DID receive full support.
You also stated it was not working yet we can see you have already activated this.
You emailed us today and stated and I quote,
"Anyway, we ordered in the past, and everything went OK.
Since ALL our previous keys bought from you worked by FIRST downloading the corresponding office or windows version, and activating it AFTERWARDS, you'll forgive us if we tried it again"
You ordered in the past and everything was fine but you only decided to come and leave us a 1 star today but nothing positive to say about the other sales?
All our product keys activate AFTER you download the software for Windows.
The office keys for RETAIL activate AFTER you download the software.
You purchased a retail key this time and we clearly stated this in the email.
You tried to activate the license BEFORE downloading at the portal, no this has NEVER been the case.
I understand you believed you had to activate this on the portal page of Microsoft but that is incorrect and we did explain this you on multiple occasions.
Only sellers who sell MDSN pirated keys will send you to setup.office.com so please do not confuse our supply with other sellers.
We are Microsoft certified resellers and do not supply MDSN or MAK licenses that you find on eBay or other retail websites!
I asked you 3 times today to send me the email confirmation you received from us with your order so I can point out exactly where it says do NOT use the setup.office.com portal, but you declined to send me it.
I disagree with you and would point you to the other reviews that state the very opposite to what you have expressed.
I appreciate you made a mistake, but it was still your mistake.
If you read the correct message at the start sir, you would not have needed support.
I have never had a single complaint from anyone.
Thankyou and God bless.
Great prices, great customer service
Great prices, great customer service. Any issues always resolved in a timely manner.
12 kwietnia 2021
Odpowiedź od Lizosoft
Hi Graham, apologies for the late reply I seemed to have missed it, yes thank you for the review and I am pleased any issues were resolved to your satisfaction
I've used Lizosoft a few times and…
I've used Lizosoft a few times and itfound the service and products are excellent. Everything to to download and install the software purchase is clearly explained and the system works well.
Thoroughly pleased that I found them and will definitely buy from them again when I need more software.
The prices are unbelievably low, excellent value.
11 kwietnia 2021
Opinia niezależna
Odpowiedź od Lizosoft
Hi Alan, thank you very much for taking time to leave us a review.
Its much appreciated and great to see some feedback about the simplicity of our site which is one of the things we really focused our attention on.
Hope to see you again.
Odpowiedź od Lizosoft
Thanks for leaving the review it's much appreciated sir
Odpowiedź od Lizosoft
Thanks John for taking time to leave a review about you Eset NOD32 Antivirus, really appreciate that, thankyou so much.
Odpowiedź od Lizosoft
Hi, thankyou for the review its much appreciated
Excellent service.
5 kwietnia 2021
Odpowiedź od Lizosoft
Hi Mark thank you very much for leaving a review for our service and also a product review for Office Home and Business.
Excellent Service and Support .
Excellent Service and Support .. vey impressed
15 marca 2021
Opinia niezależna
Odpowiedź od Lizosoft
Thankyou for the review Simon, its much appreciated.
Using them for almost an year always…
Using them for almost an year always helpful , they are always there to help
13 marca 2021
Opinia niezależna
Odpowiedź od Lizosoft
Thankyou for the review Naami, its much appreciated.
Buy with confidence, helpful staff
I have purchased Microsoft software from Lizosoft on many occasions. They have very helpful staff who are quick to respond to any activation questions etc. Can't fault them on price or customer service.
12 marca 2021
Opinia niezależna
Odpowiedź od Lizosoft
Thankyou for the review Adrian, its much appreciated.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.