Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Zobacz więcej
Reakcja na opinię
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Zobacz więcej
Reakcja na opinię
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Dane kontaktowe
8 Nelson Mandela Place, G2 1BT, Glasgow, Zjednoczone Królestwo
- support@livivo.com
- livivo.com
4,3
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good price and Super Fast delivery.
28 marca 2024
Odpowiedź od Livivo
Hi Tony,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Odpowiedź od Livivo
Hi Neil,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you are impressed with the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Odpowiedź od Livivo
Hi Glynis,
Thanks for taking the time to leave us some great feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Odpowiedź od Livivo
Hi Mr Moran,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you are impressed with the delivery!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Fantastic customer service
Fantastic customer service. My heated blanket had stopped working after 5 months, they have said they will send a replacement straight away. I have various products from the company and always have a great experience. Thanks!
9 kwietnia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Emma,
Thanks for taking the time to leave us some lovely feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
No tracking information given for any…
No tracking information given for any orders and most certainly not next day delivery
5 kwietnia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Kim,
Thanks for leaving us some feedback. I have requested further information from you so we can assist you further as no email or order number has been left.
Please reach out to our team via support@livivo.co.uk and we can assist you further.
Kind regards,
Team LIVIVO
Replacement Throw
Ordered a heated throw which was faulty. Got in touch and a replacement offered same day. If only all Companies offered such great service. Will definitely use them again.
8 kwietnia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Lisa,
Thanks for taking the time to leave us some lovely feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Thank you so much received in good time…
Thank you so much received in good time will definitely shop here again
28 marca 2024
Odpowiedź od Livivo
Hi Nanni,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you are impressed with the delivery!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Odpowiedź od Livivo
Hi Lee,
Thanks for taking the time to leave us some brilliant feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Customer service …
I had to inform the company that there was a fault with the blanket I ordered. The customer service was 2nd to none and they replaced the blanket within days. Excellent service
2 kwietnia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Carol,
Thanks for taking the time to leave us some excellent feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
The product is great it keeps me nice…
The product is great it keeps me nice and warm.
30 stycznia 2024
Odpowiedź od Livivo
Hi Ray,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you are impressed with the product.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Odpowiedź od Livivo
Hi Geoff,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Bought washing line
Bought Rotary washing line, good quality product exactly as described. Great fast efficient service from start to finish. Would highly recommend.
14 marca 2024
Odpowiedź od Livivo
Hi Diane,
Thanks for taking the time to leave us some lovely feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
WELL MADE PRODUCT
The product was left outside front door in the rain and box part open. I only knew it was there after getting a text from EVRI courier saying it had been delivered. Poor service by courier. However the airer was adequately protected by polythene inside box, so was not damaged. Airer is up and very pleased with the construction. Well made product. Just need some decent weather to use it!!
10 marca 2024
Odpowiedź od Livivo
Hi Roger,
Thanks for taking the time to leave us some great feedback!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
would like to say how pleased I am with…the Minerva Drawer unit - 3drawer
would like to say how pleased I am with the drawer unit i,ve just purchased from you.
It arrived very quickly and very well packed.
It fits into the small space I have in my bathroom perfectly.
I will be ordering from you again soon, perhaps a second drawer unit.
Your customer service is excellent and very quick to respond.
7 marca 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Linda,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Great looking fire and excellent customer service
I recently ordered a Panoramic electric log burner effect fire from Liivio through Debenhams marketplace, the product itself was lovely, sturdy, great value for money and very realistic looking, you can put your own logs in the storage area at the bottom which added to the effect of it appearing like a real log burner, it arrived extremely well packed too.
Unfortunately, my husband has insisted that he would prefer a real fire, so I reluctantly returned the stove to Livivio via Evri.
I would like to praise the support staff at Livivio for their help in identifying the whereabouts of my return, I am eternally grateful for the rapid response I received to my query, it was quickly resolved and my refund from Debenhams is now underway. Customer service from Livivio in itself was excellent!
7 marca 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Mandy,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Great customer service!
I purchased a heated blanket in October last year and have used it religiously day and night to combat the cold and I honestly love it. Last night it displayed the error code ‘E’, so I contacted Livivo and this morning was offered an immediate replacement. Literally cannot fault this company for customer service - thank you!!
7 marca 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Melissa,
Thanks for taking the time to leave us some lovely feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
I have to complement Livivo
I have to complement Livivo for their excellent, fast and friendly customer service. We actually ended up needing to return an item but this was handled professionally and with great courteousness. Would certainly recommend.
12 lutego 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Elisabetta,
Thanks for taking the time to leave us some brilliant feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Mick J
excellent customer service had faulty item and it was dealt with the same day would recommend this company and will be using them again
23 lutego 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Michael,
Thanks for taking the time to leave us some lovely feedback!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Went above and beyond
I ordered a heated throw which the lead was not working . I only requested a new lead . But livivo went one better and sent out a whole new heated throw . The support off this company was next to none . Totally went above and beyond . And I really appreciated it so thankyou so much .
15 lutego 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Tracey,
Thanks for taking the time to leave us some brilliant feedback, we greatly appreciate it!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.