Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Zobacz więcej
Reakcja na opinię
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Zobacz więcej
Reakcja na opinię
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Dane kontaktowe
8 Nelson Mandela Place, G2 1BT, Glasgow, Zjednoczone Królestwo
- support@livivo.com
- livivo.com
4,3
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
ROTARY CLOTHES AIRER
Ordered rotary clothes line on 6th Feb, deliverd on the 8th Feb by Everi. New airer fitted into the existing ground socket so up and running in no time at all. Cost me £30 and just as good quality as the most expensive ones costing £90. Happy to reccomend this item
6 lutego 2024
Odpowiedź od Livivo
Hi Maurice,
Thanks for taking the time to leave us some brilliant feedback, we greatly appreciate it!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Very helpful and considerate driver.
3 lutego 2024
Odpowiedź od Livivo
Hi Martin,
Thanks for taking the time to leave us some lovely feedback, we greatly appreciate it!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Not so good after all!
Updated 7/6/24
Having now got my cushions out for the summer I have discovered that this cover leaks very badly as they were soaking wet yesterday. I reached out to Livivo to be told they only have a 90 day warranty! Not come across this before, most items have a 12 month warranty. Needless to say I will never purchase from them or recommend them to anyone again.
I just ordered a garden bench cover as my old one was damaged. Super service, it arrived in under 24 hours! Good quality cover which seems to resist rain very well and looks very smart. The follow up email thanking me for my purchase was a nice touch.
I also have a heated throw from Livivo, purchased last winter. Such a lovely soft blanket which washes very well, it’s that cosy I rarely have to plug it in! I’ve recommended it to family and friends, they love theirs too.
3 lutego 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Nikki,
Thanks for taking the time to leave us some brilliant feedback, we greatly appreciate it!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
I love my Livivo heated throw
I love my Livivo heated throw. It has saved me having to have my heating on all day thus economic.
Customer service is excellent too. I cannot recommend it enough.
2 lutego 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Eve,
Thanks for taking the time to leave us some lovely feedback, we greatly appreciate it!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Avoid Livivo heated blankets
I bought a Livivo heated blanket but did not use until this year as its not been cold enough and after less than a week of use the controller is dead! Livivo just say its out of warranty (less than a few weeks out) and no repairs are possible. For an item that costs close to £60 to stop working after a week of use is so poor and customer care's attitude is its not their problem. Highly advise avoiding buying Livivo products. I will replace with another brand.
17 stycznia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Pam,
Thanks for reaching out. Please accept our sincere apologies for any inconvenience our warranty terms and conditions have caused.
Unfortunately, we do not offer a repair service.
Please accept our sincere apologies again for any disappointment caused.
Please don't hesitate to contact us if you require any future assistance and we will be more than happy to help.
Kind regards,
Team LIVIVO
Dual control mattress blanket
Comfortable but extremely slow to heat up. The remote resets and needs to be started again each night. I do like the dual controls and timer as most don’t have these. Just wish it heated quicker. Surely it shouldn’t take so long, even after 15mis the bed is not cosy at fully heat setting.
23 grudnia 2023
Opinia niezależna
Odpowiedź od Livivo
Hi Fiona,
Thanks for taking the time to leave us some great feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Excellent service.
Excellent products at a very good price. I purchased a Christmas light and it lights up all my lounge window. Very fast delivery.
2 stycznia 2024
Odpowiedź od Livivo
Hi Catherine,
Thanks for taking the time to leave us some lovely feedback, we greatly appreciate it!
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
The 10% off code never arrives even…
The 10% off code never arrives even after using multiple email addresses. Next day delivery? What using Yodel pigs will fly first.
4 stycznia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi Dave,
Thanks for leaving some honest feedback. So sorry to hear you did not receive our discount code. Our Community Manager has reached out just now to assist you further with getting your 10% code!
Kind regards,
Team LIVIVO
Easy ordering process and free next…
Easy ordering process and free next day delivery!
27 grudnia 2023
Odpowiedź od Livivo
Hi,
Thanks for taking the time to leave us some great feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Amazing blanket
Amazing blanket, ordered one as wasn't sure of quality. I'm now ordering 2 more, as me and husband and daughter seem to fighting over it 🤣 it's amazing and so warm for those winter months! You will not regret it.
3 stycznia 2024
Opinia niezależna
Odpowiedź od Livivo
Hi,
Thanks for taking the time to leave us some lovely feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Brilliant customer service
Brilliant customer service sorted an issue out i had in less than 12 hours been going round in circles with Debenhams for five weeks
I will defiently buy direct in the future .
22 grudnia 2023
Opinia niezależna
Odpowiedź od Livivo
Hi Jane,
Thanks for taking the time to leave us some great feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Fabulous service our ice bucket came…
Fabulous service our ice bucket came the next day as promised can’t fault the quality we will definitely be ordering from here again
14 grudnia 2023
Odpowiedź od Livivo
Hi Anthony,
Thanks for taking the time to leave us some great feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Product arrived damaged
Product arrived damaged, company difficult to reason with, made a lot of stress for me. Unpleasant dealing with them all round. No fire now for Christmas, and a lot of rigmarole to endure. I'm disabled and housebound. Will never use this company again.
19 grudnia 2023
Opinia niezależna
Odpowiedź od Livivo
Hi Paula,
Thanks for taking the time to leave us some honest feedback.
So sorry you received the fire with a cosmetic scratch, I can see our team offered a partial refund which you declined so our Community Manager has booked you in a collection for tomorrow to pick up the item for a full refund for you.
Please do check your messages as we have organised a tracking code for you.
Please don't hesitate to contact us if you have any further queries and we will be more than happy to help.
Please accept our sincere apologies again for any inconvenience caused.
Team LIVIVO
Very speedy service first rate
9 grudnia 2023
Odpowiedź od Livivo
Hi Heather,
Thanks for taking the time to leave us some great feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
In April I purchased a heated blanket…
In April I purchased a heated blanket for my partner who suffers from the cold a lot more than myself and she used it until the summer. It was stored away and inevitably came out into use again once the weather turned.
Recently the controller stopped working so I contacted customer service who promptly dispatched me a new one, with only a few simple questions to answer.
Amazing after market support!
Will be buying from them again.
8 grudnia 2023
Opinia niezależna
Odpowiedź od Livivo
Hi Mark,
Thanks for taking the time to leave us some lovely feedback.
We do appreciate it.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Good customer service
Good customer service , item exactly as described and delivered quickly.
4 grudnia 2023
Odpowiedź od Livivo
Hi,
Thanks for taking the time to leave us some lovely feedback.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
I enjoyed shopping at Livivo
I enjoyed shopping at Livivo. The throws are lovely and so soft. I love them
26 listopada 2023
Odpowiedź od Livivo
Hi,
Thanks for taking the time to leave us some lovely feedback.
We do appreciate it.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Amazing service would defo recommend to…
Amazing service would defo recommend to anyone 🤩
23 listopada 2023
Odpowiedź od Livivo
Hi Sharron,
Thanks for taking the time to leave us some lovely feedback.
We do appreciate it.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Christmas lights good value fir money…
Christmas lights good value fir money would order again
23 listopada 2023
Odpowiedź od Livivo
Hi Heather,
Thanks for taking the time to leave us some brilliant feedback. We do appreciate it.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
It saves on your electricity heated blanket
Heated blanket, it's nice and cosy, and doesn't use that much electric
22 listopada 2023
Odpowiedź od Livivo
Hi Brenda,
Thanks for taking the time to leave us some lovely feedback. We really do appreciate it.
Please don't hesitate to contact us if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.