Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Zobacz więcej
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I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Zobacz więcej
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Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Dane kontaktowe
8 Nelson Mandela Place, G2 1BT, Glasgow, Zjednoczone Królestwo
- support@livivo.com
- livivo.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Spin vinator
Item arrived and was already assembled. Great. Speeds up and helps get the wine bottles sterilised. Happy with the product.

Odpowiedź od Livivo
Fine
Products are great, use of Evri delivery company was not so great. Evri are slow and the parcel looked damaged when it arrived, though the contents were fine.

Odpowiedź od Livivo
A good company to buy goods from
I’m in process of moving to a new home, my friend recommended this handy, neat and compact foldable step stool she had been using for years. I’ve ordered one but unfortunately it had arrived damaged.
I’ve written to the company and had a swift response and an apology. A replacement was offered immediately and I couldn’t believe it how efficient, communicative and helpful the customer service was. With no doubt I’ll be looking at some other products in due course and will not hesitate to recommend this company, their service and attention to consumer needs to friends and family. Thank you BB

Odpowiedź od Livivo
A Good Buy
Ordered and delivered very quick.
Have used these dehumidifiers since last year and was really pleased with the results over the winter.
A good buy!

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Great experience
I had a great experience with Livivo !
I had a very pleasant after sale customer service experience.
I bought an item and it was not working well, so I contacted Livivo via email, the response was prompt and they agreed to return it.
The delivery company was very complicated to do the return, I booked many times and they were giving me time slots for collection then never come and ignore my collection.
Everytime I contacted Livivo they were very quick and very supportive to address all my problems.
After many tries, they offered me a full refund and they told me to not bother myself by the return.
They have the most supportive and honest customer service ever and I really appreciate their kind consideration.
Thank you Livivo 💜

Odpowiedź od Livivo
This was my first order with LIVIVO and…
This was my first order with LIVIVO and they did not disappoint.
I signed up to subscribe to their newsletters and would get 10% off my order in doing so. The code never came through. Customer service was very helpful, responded quickly and gave me a discount code I could use.
Delivery was very quick, within 2 days of ordering I got my order.

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Great service!
They were so helpful when I had complications with my order, they got back to me so soon and sorted out the situation with upmost care. Great service overall

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Easy ordering
Easy ordering
Delivered as promised
Fit good
Quality..seems ok..time will tell

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Good quality rotary airer
Good quality rotary airer. Easy to order quick delivery by a friendly courier.

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Beaaaautiful light so happy
Beaaaautiful light so happy , not sure why I can’t change my other review but issue was fixed fast thanks so much x

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Rotary Dryer - Rubbish product- no warranty
Bought two rotary clothes dryers 18 months ago, £70 (via Ebay) set one in concrete in the lawn, in the supplied spike, the other night one snapped off at the base, totally rusted through. The other one is no doubt well on the way to the same fate. Contacted Livivo via their website, had a reply to say that the "warranty" had expired and they couldn't help. I don't consider an 18 month service life to be acceptable. Would never use them again. Rubbish product, and not cheap.

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Faulty controllers replaced
We had a number of heated throws from Livivo. Three controllers developed faults in the warranty period and were promptly replaced.
No arguements.
Great customer service.
Ken O

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Top Customer Service
Great customer service and really like the product (heated blanket)

Odpowiedź od Livivo
Had an issue with the item I purchased…
Had an issue with the item I purchased not working. I contacted the company and they couldn’t have been more helpful!! Offered to replace but I asked for a refund which they issued without question.

Odpowiedź od Livivo
Quick, efficient, helpful
Required instructions for foot spa. Emailed the company and within 30 minutes the instructions were in my inbox!!!

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Short life purchase - no spares support… caution
We purchased a LIVIVO Outdoor Garden 4 Arm 45m folding Rotary Washing Line Clothes Airer Dryer via Amazon in May 2022.
Wasn’t expecting the pole to rust away and break - contacted customer support to purchase a replacement to be told they don’t hold spare parts so their answer was to purchase a new item - what a waste and certainly not in keeping with being environmentally concerned.
Be very care purchasing products that obviously have a limited service life built in…
Edit after reply - so basically you are confirming that you have no after sales support or ability to purchase spare parts and your products have a limited life …. I would expect a product such as this to last more than 2 years - the metal used must be of such poor quality to rust away.
As stated above AVOID making purchases from a company not willing to support their product range.

Odpowiedź od Livivo
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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