Excellent product range. Samples were sent very quickly, ordering on line was easy and the delivery service was excellent. Product, although not yet laid, is very high quality. Delivery driver was a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not wishing to take anything away from the Artificial Grass Company but preparation is essential to a nice looking lawn. We used Type 1 and sharp sand to prepare the area taking several weeks to get e... Zobacz więcej
Reakcja na opinię
I ordered the Buckingham 42mm Luxury artificial grass and received it recently. The company was very generous – I originally ordered 4 x 2.5m, and they kindly sent me 5 x 2.65m instead. For that, th... Zobacz więcej
Reakcja na opinię
Easy to order, only small negative is the email for delivery had gone to my spam email and i didnt realise it was coming thar day,but exceptional delivery guy, the property rear garden is awkward to g... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
A division of Deluxe Carpets, we import artificial grass from Europe and distribute all over England & Wales, our buying power enables us to have the best possible products on the market at prices no one has to offer.
Dane kontaktowe
Unit 15, Owen Road, Industrial Estate,, WV13 2PY, Willenhall, Zjednoczone Królestwo
- 0121 568 8808
- sales@theartificialgrass.co.uk
- theartificialgrass.co.uk
4,6
Doskonała
217 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast service and excellent products!!
8 kwietnia 2026
Sample arrived on time
1 kwietnia 2026
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Michelle, for your feedback. We’re glad to hear your sample arrived on time and appreciate your 5-star review.
Kind regards,
The Artificial Grass Company Nationwide
Disappointed but kept it in the end.
Just got my delivery and after opening it looked terrible.. looks like someone has been ripping the back with a Stanley knife and battered the back.. definitely not what you expect from a new £300 piece of fake grass.. I emailed them and they said it’s ok.. well they never appreciated that I paid for a new piece not a battered piece so I’ll have to send it back and get a refund , as it would be hard to roll up and send back. They offered £30 off to keep it so I decided to keep it as it would be hard to roll it back up to send back.
1 kwietnia 2026
Opinia niezależna
The quick delivery and price for a very…
The quick delivery and price for a very good quality artifical grass
11 marca 2026
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Mr down, for your review. We’re glad you’re happy with the quick delivery, price, and the quality of the artificial grass. We really appreciate your feedback.
Kind regards,
The Artificial Grass Company Nationwide
Excellent service!
Excellent product range. Samples were sent very quickly, ordering on line was easy and the delivery service was excellent. Product, although not yet laid, is very high quality.
Delivery driver was a really nice guy and very helpful.
11 marca 2026
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Kevin, for your great review. We’re pleased to hear the samples arrived quickly and that you found the ordering and delivery process easy. We’re also glad our driver was helpful. We hope you’ll be very happy with the product once it’s laid.
Kind regards,
The Artificial Grass Company Nationwide
Fabulous company to deal with
You guys are so helpful and delivery very quick and efficient. This is the second time buying from you and when more work is completed out back, I'll definitely be back for the final pieces. Really, thank you so much!
9 marca 2026
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Dave, for your kind review and for choosing us again. We’re glad you’re happy with the service and delivery, and we look forward to helping you with the final pieces soon.
Kind regards,
The Artificial Grass Company Nationwide
The delivery of the grass was quick and left in driveway
The delivery of the grass was quick and left in my driveway. We had our original grass from you 6 years ago, we went for a very short grass because we have a dog but this time have gone for a longer grass and it looks really good. Would recommend you to family and friends.
6 marca 2026
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Richard, for your great review. We’re delighted that the delivery was quick and that you’re happy with your new grass. It’s fantastic to hear you’d recommend us to family and friends!
Kind regards,
The Artificial Grass Company Nationwide
Odpowiedź od The Artificial Grass Company Nationwide
Thank you William, for your 5-star review! We’re glad you were happy with our service and truly appreciate your support.
Kind regards,
The Artificial Grass Company Nationwide
Really poor cheap quality grass…
Really poor cheap quality grass literally falling apart as we cut it, my fitter even said it's the worst he's ever fit
27 listopada 2025
Odpowiedź od The Artificial Grass Company Nationwide
Hi Paul,
Thank you for your review. We’ve checked your order [ 9273 ] details, and it appears that you only ordered a sample from us. The grass you are referring to seems to have been purchased from another company, which may explain the poor quality you experienced.
If you had ordered the full grass roll from us, we are confident you would not have been disappointed. All of our grasses are high-quality and carefully inspected before dispatch.
If you ever wish to try our products properly, we would be more than happy to assist you.
Sent off for a sample patch I was very…
Sent off for a sample patch I was very impressed by the thickness and quality of the materials
Will be ordering the full size soon.
1 grudnia 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Angus, for your 5-star review! We’re really glad to hear you were impressed with the thickness and quality of the sample. We look forward to getting your full order ready soon!
Kind regards,
The Artificial Grass Company Nationwide
Great service prompt delivery
11 listopada 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you savvas, for the 5-star review! Glad you liked our service and fast delivery.
Kind regards,
The Artificial Grass Company Nationwide
Odpowiedź od The Artificial Grass Company Nationwide
Thank you for the 5 out of 5 rating! We’re delighted you were happy with our service — your support means a lot to us!
Kind regards,
The Artificial Grass Company Nationwide
Great company …
Great company fast delivery great quality turf would highly recommend
4 listopada 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you for your 5-star review! We’re really glad you’re happy with the turf quality and our service. Your recommendation means a lot to us!
Kind regards,
The Artificial Grass Company Nationwide
Only ordered samples at the moment
Only ordered samples at the moment, but came straight away 👍
16 października 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Shaun, for your 5-star review! We’re glad to hear your samples arrived quickly. We look forward to helping you with your full order soon!
Kind regards,
The Artificial Grass Company Nationwide
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Glenn for your kind words! We’re really glad to hear it was easy to deal with us. We appreciate your 5-star review!
Kind regards,
The Artificial Grass Company Nationwide
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Naim, for your 5-star review! We’re really glad to hear you were happy with our service. Your feedback means a lot to us!
Kind regards,
The Artificial Grass Company Nationwide
Good delivery
2 października 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you for your 5-star review! We’re glad you were happy with the delivery.
Kind regards,
The Artificial Grass Company Nationwide
Very responsive received samples in…
Very responsive received samples in just a few days
27 września 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Wrens, for your kind review! We’re glad to hear you received your samples quickly and appreciate your positive feedback.
Kind regards,
The Artificial Grass Company Nationwide
Kept me informed of delivery dates and…
Kept me informed of delivery dates and times ...
16 września 2025
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Mr Brann, for your kind feedback! We’re glad to hear you were kept updated with delivery dates and times. We always aim to make the process as smooth and stress-free as possible.
Kind regards,
The Artificial Grass Company Nationwide
Odpowiedź od The Artificial Grass Company Nationwide
Thank you Steve, for your wonderful feedback! We’re glad to hear you’re happy with the quality and price. Your support means a lot to us!
Kind regards,
The Artificial Grass Company Nationwide
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.