Paul Cook has been amazing! brilliant work start to finish and was chatty but effective in what he did, The kitchen looks amazing, and he is such an asset to the company! much deserved appreciation.... Zobacz więcej
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Livewest have been and continue to be horrendous in their conduct as my Landlords. I have had to be in constant contact with MP Rebecca Smith about a damp and mold issue in my Bungalow. I'm not over 5... Zobacz więcej
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We had a replacement bathroom done by Paul. Paul was thoughtful, respectful and very tidy. I’m always a little on edge when works are being carried out. The bathroom is stunning! Finished to the highe... Zobacz więcej
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What an exceptional experience with the people doing our bathroom this week. Courteous, friendly, respectful, caring, and so much attention to detail. Especially in this awful heatwave, their work has... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Dane kontaktowe
Zjednoczone Królestwo
- 0300 123 8080
- livewest.co.uk
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Inni użytkownicy przeglądali również
I have had two live west men in my…
I have had two live west men in my house for the last two weeks and I have to say after having Chris and Steve don’t actually want any other live west other than theses they have done an amazing job an me and my partner are over the moon with what they done after three years of battling can now finally get my house where I want it to be
17 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi, thank you for your brilliant review. We’re really pleased to hear Chris and Steve have done such a great job and that you and your partner are so happy with the result. We understand how much this means after waiting such a long time, and it’s great to know you can now get your home to where you want it to be. - Aaron.
Harry n Danny did a great job fitting…
Harry n Danny did a great job fitting new flooring and explained everything step by step and were polite and respectful. Great work lads.
17 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Jason, thank you for taking the time to leave your feedback. We try to complete our repairs with as little inconvenience as possible and leaving our customers with a high quality finish. We're glad to hear that you have had a good experience and will pass your comments to the team. Thank you again for the lovely feedback,. Kind regards, David
My partners Mother rents a property in…
My partners Mother rents a property in a block of flats with multiple elderly and vulnerable residents which is owned and managed by LiveWest.
The property also has someone who is dealing drugs from his flat which is causing major issues with security with the main door being broken through on multiple occasions, fire doors damaged, physical assaults to residents by drug users, and fear caused to vulnerable residents, some of whom still pay their own rent!
Drug dealer has installed his own steel high security door which LiveWest can’t gain access and his own security cameras for remote monitoring. There’s even been drug users sleeping in the communal stairwells and landings!
And what do LiveWest do, they take ages to fix doors, needed reminders from Fire Brigade of their responsibilities, refuse to fit security cameras even though other flats have them fitted and residents and Police have asked for them and appear incapable of tackling the antisocial behaviour from a drug dealer and his clients putting residents at risk of injury or worse!
We’ve spoken to Police, Council, MP’s, LiveWest and still the issues are unresolved!
LiveWest……… absolutely useless, you don’t deserve 1 star but that’s the lowest the system allows!
You put money before vulnerable elderly paying residents, what will it take to get you to take your responsibilities seriously I wonder, more assaults on vulnerable residents, or a death or two maybe? 🤬🤬🤬
16 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Dear Chris, thank you for taking the time to leave your feedback. At LiveWest we take anti-social behaviour very seriously and are committed to providing safe and comfortable home for our customers. We work with the different organisations and agencies that become involved in cases like these and try to find the best resolution for all involved. Any issues relating to criminal activity must be reported directly to the police and any direct action that we take against those perpetrators will be in conjunction with the legal processes that we must follow. Our repairs service will complete any works required within our agreed timescales and any emergency make safe repairs are always attended within 24 hours. If there are any repairs issues that need to be addressed, please encourage your mother to contact our customer services team so that we can make the necessary arrangements. Our customer services team are available by calling 0300 123 8080 and they will be happy to discuss any ongoing repairs or concerns over anti-social behaviour with you mother in more detail. Kind regards, David
I recently had a kitchen refit carried…
I recently had a kitchen refit carried out in my home by a workman from live west, from start to finish the man who carried out the work has been extremely professional, finished the job to a high standard, and very helpful.
I would highly the man to anyone requiring work to be carried out.
6 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Annabelle, thank you for taking the time to leave such a lovely review. We’re really pleased to hear you’re happy with your kitchen refit and the service you received. It’s great to know the work was carried out professionally, to a high standard, and with helpful support throughout. Thank you for your recommendation – it means a lot to us. - Aaron.
The quality of my bathroom is excellent…
The quality of my bathroom is excellent ! Thanks to will . Arron , and Tony , really pleased with it , they were a great team !
11 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you for sharing your feedback. It’s great to hear how pleased you are with your new bathroom and the quality of the finish. We’re glad Will, Arron and Tony made such a positive impact as a team and delivered a result you’re happy with. We really appreciate you taking the time to leave a review. - Aaron.
Chris was very helpful and friendly,I…
Chris was very helpful and friendly,I was able to leave him to it whilst spending time at my carers,they have done an excellent job,many thanks
7 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you for your kind review. We’re really pleased to hear Chris was helpful and friendly, and that you felt comfortable leaving the work in his hands while you were away. It’s great to know you’re happy with the standard of the work completed. We appreciate you taking the time to share your experience - Aaron.
Paul rose was such a lovely guy and did…
Paul rose was such a lovely guy and did such a amazing job. Super friendly and kept us informed the whole time. Kitchen looks amazing. Thank you
6 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you for taking the time to share your feedback, Zoe. We’re really pleased to hear how positive your experience was and that Paul made such a difference with his friendly approach and clear communication. It’s great to know you’re so happy with the finished kitchen. - Aaron.
Dons kitchen
Brilliant kitchen so happy with it , Adam did a amazing workmanship he sure do no is job, and was here every day on time ,I’m very happy with finish of my kitchen’ thank you livewest
29 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you so much for taking the time to leave us such a wonderful review. We're delighted to hear how happy you are with your new kitchen and that Adam's workmanship met your expectations. It's great to know he was reliable, punctual, and delivered such a high standard of work. Many thanks, Lauren
So far our dealings with Elizabeth…
So far our dealings with Elizabeth Lliffe have been absolutely fantastic, polite, and very helpful going above and beyond for us so far. We are so grateful
8 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you so much for taking the time to share your kind feedback. We're delighted to hear that your experience with Elizabeth has been so positive. Thank you again for your lovely comments, we really appreciate your feedback and look forward to continuing to support you. May thanks, Lauren
Odpowiedź od LiveWest
Thank you for your review. We’re delighted to hear how pleased you are with your new kitchen and that the work has made such a positive difference. It’s great to know the team delivered a result you’re happy with and met your expectations. Your feedback is really valued and helps us continue to get things right for our customers. - Aaron.
Where I live has.neglected has to go…
Where I live has.neglected has to go to.Omdbusman. i.now have a bunch of bare electric wiring dripping from long box over .my front door area I have been told by council.its a fire breech I contacted them to come around asap but they never even answered me very scared as any spark.gettung near this could start a fire now contacted the fire service to ask fire brigade what to do what.conxerns me most is the livewest attitude and. neglect
6 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Dear Rosemary, thank you for taking the time to leave your feedback. We are committed to maintaining our properties and providing our customers with a safe and secure home for you to live in. Our customer services team will always prioritise those repairs where health and safety is compromised and we would be grateful if you could contact us directly so that we can look into these issues for you as a matter of urgency. The customer services team can be contacted by calling 0300 123 8080 and we will be happy to help. Kind regards, David
Darren Lyons is fantastic
Darren Lyons was Very helpful. Done an amazing job. Highly recommend and would definitely have him do my work again.
2 lipca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Colin, thank you for taking the time to leave such a positive review. We’re really pleased to hear that Darren was so helpful and did an amazing job. It’s great to know you’d recommend him, and that you’d be happy to have him carry out work for you again. Thanks again for choosing LiveWest. - Aaron.
I’m over the moon!
I’m absolutely over the moon with my new kitchen. Adam Hanvey worked tirelessly in the recent heat wave, he was always on time, extremely efficient and polite with great attention to detail. Adam is a great asset to the kitchen & bathroom team at Livewest. I also want to thank Andy the electrician for his excellent job with the electrical work finally Alex Bowden for his professionalism and friendly customer care 😊
22 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Belinda, thank you for your lovely review. We’re so pleased to hear you’re over the moon with your new kitchen. It’s great to know Adam, Andy and Alex's hard work, attention to detail and professionalism made such a difference. We really appreciate you taking the time to recognise the team. - Aaron.
Mark came and replaced our bathroom he…
Mark came and replaced our bathroom he did an excellent job.
He worked in sweltering heat but he carried on regardless.
He was very polite, always on time.
Always cleaned up behind himself.
22 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you for your 5-star review. We’re really pleased to hear you’re happy with your new bathroom and with the service Mark provided. It’s great to know he was polite, punctual and respectful in your home, and that he kept everything clean and tidy throughout, even in the heat. - Aaron.
I am very happy with the outcome come…
I am very happy with the outcome come of my new kitchen Paul rose has done an excellent job he has worked very hard to get it to stander
26 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear you’re happy with your new kitchen. It’s great to know Paul worked hard to deliver a positive outcome for you. Thank you again for your kind words. - Aaron.
What an exceptional experience with the…
What an exceptional experience with the people doing our bathroom this week. Courteous, friendly, respectful, caring, and so much attention to detail. Especially in this awful heatwave, their work has not faltered. Our electrician, Adam and our bathroom fitter, James tallimat (I think that’s his last name), has been such an incredible worker. He’s worked sensationally hard, been so helpful and friendly and his craftsmanship is award worthy. So proud of the team and the work he’s completed. Thank you guys!
25 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Thank you, Lauren, for such a thoughtful review. We’re really pleased to hear how positive your experience has been, especially during the recent heatwave. Adam and James will be delighted to know their hard work, care and attention to detail made such a difference. We’re proud to have colleagues like them. Thank you again for your kind words and for trusting LiveWest with your home. - Aaron.
ANGRY
I was really looking forward to my bathroom being refurbished. I picked the colour scheme I wanted a month prior. The workman came on a Monday and commenced work. After they left I looked and to my horror it wasn't the white glitter i'd picked but cracked cement which makes my little bathroom with no window look dark. I rang up the next day and informed the office and told them that's not the colour I picked and wanted it replaced. They refused and said that I had picked that colour so their more or less calling me liar so I stopped the work progressing. If i'd had picked that colour I would have been over the moon after it's installation. It's obviously a mistake on their behalf now their covering it up. Do your job properly Gerrard Thorough from K&B refurbishments, bathrooms & kitchens, you should of put 'your glasses' on instead of my sunglasses on by mistake!
15 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi, we’re sorry to read this and to hear how disappointed you are with your bathroom refurbishment. We understand why you feel upset, especially as you had chosen your preferred finish in advance. This is not the experience we want for our customers. Please contact us on 0300 123 8080 or on enquiries@livewest.co.uk with your details and we can look into this further with you. Many thanks, Aaron
Marek did I brilliant job on my new…
Marek did I brilliant job on my new refurbished bathroom ! He did a wonderful job and was very professional and worked extremely hard ! Thank you I am so pleased!
15 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Jeanette, thank you for taking the time to share this lovely feedback. We’re so pleased to hear how happy you are with your refurbished bathroom and that Marek made such a positive impression. Thank you again for your support and kind words. - Aaron.
Livewest definatley need to listen to…
Livewest definitely need to listen to their tennants when they say neighbours drug use is impacting their health and enjoyment of their home. They need to be more pro active . It shouldnt take over a year of complaints and being given compensation for them to listen. The situation is still not properly resolved. After 30 years in my home im desperatley and reluctantley looking for a move. What a shame people who break the law are not dealt with properly. That includes zero pro activeness from the police. Ive had enough the sooner i move the better.
19 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Sian, we’re sorry to read this. We understand how upsetting and exhausting it must be when concerns about neighbours continue for so long and affect your health and enjoyment of your home. This is not the experience we want for you. Please contact us directly on 0300 123 8080 with your details so we can review what’s happened and make sure the right team looks into this further. - Aaron
Mike Williams was very good with my…
Mike Williams was very good with my bathroom refit. Very polite & always on time.
I’m
Very pleased with it & thank you for all your help.
Regards Ana
18 czerwca 2026
Opinia niezależna
Odpowiedź od LiveWest
Hi Ana, thank you for taking the time to provide your feedback. We're so pleased that Mike has provided you with this great service and shown an example of how we strive to complete all repairs and refits. If there is anything further we can do to help, please do not hesitate to contact us. Kind regards, David
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