LISF Ltd Recenzje 

54
Wynik TrustScore: 2 na 5

2,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I purchased a sofa set from LISF and they delivered an incomplete order which they admitted to. Unfortunately I have not been able to get them through phone and email. I went to their company address... Zobacz więcej

Oceniono na 1 z 5

I wrote a review 2 or 3 weeks ago about this company. I ordered Barstools on 6th August for £400 they have promised several times delivery which I've waited in as apparently it's an all day t... Zobacz więcej

Oceniono na 1 z 5

Absolute Cowboys,left with half a sofa from L shaped sofa ordered no contact made to rectify gone missing. Waleed owner no where to be seen and his partner Amar also missing. My 2nd set has studs mis... Zobacz więcej

Oceniono na 5 z 5

We have just received a four-piece Brooklyn sofa set and are super happy with it. Delivery was on time and the two guys ensured that it was installed and we were happy before they left. Througho... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

At LISF LTD, we believe that your home should be a reflection of your unique style and personality. That’s why we offer a curated selection of high-quality home furniture that combines timeless elegance with modern functionality. Our pieces are crafted with meticulous attention to detail, using only the finest materials to ensure durability and comfort. Whether you’re looking to furnish your living room, bedroom, or any other space, our diverse range of designs caters to every taste and preference. Experience the perfect blend of style, quality, and affordability with LISF LTD, where your dream home becomes a reality.


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

54 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(54)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

STAY AWAY FROM THIS COMPANY

Payed for my sofa and waited 6 months, delivery dates kept being put back with lies. When it did come the sofa and chair had rusty old studs on, they had to send 2 guys out to replace with silver that I orderd.
Emails was waste of time as they never got back to me. The only time they got back to me on WhatsApp was when I payed. Shocking service.

12 września 2024
Opinia niezależna
Logo LISF Ltd

Odpowiedź od LISF Ltd

Thank you for your feedback, and we’re sorry to hear you’re not satisfied with your experience.

We would like to clarify that your order was delivered on time as per the original schedule. However, due to the narrow dimensions of your corridor, the sofa was unable to fit through. At your request, we arranged for a customised sofa to fit your space, and we informed you that this would take an additional two months for production and delivery, which you agreed to. Please note that no extra charges were applied for the customisation or the delivery of the second sofa.

Regarding the issue with the studs, we acknowledge the oversight and promptly sent a team to replace them with the silver ones you originally ordered. We regret any inconvenience caused during this process.

We value your feedback and are always striving to improve our service. Should you have any further concerns, please don’t hesitate to reach out to us directly.

Oceniono na 5 z 5

After seeing some Rocky chesterfield…

After seeing some Rocky chesterfield leather sofas online, I decided to visit the shop in person. I booked an appointment to view the sofa, as I wanted to assess the quality for myself before making a decision.When I arrived at the showroom, I laid eyes on a 3-seater sofa that really impressed me. The quality and comfort of this particular model exceeded my expectations. Given the high caliber of the sofa, I suspect the shop will increase prices on it in the near future. However, based on my positive experience, I would strongly recommend this 3-seater leather sofa to others who are in the market.Overall, taking the time to see and feel the sofa in person was well worth it. The quality surpassed my initial online impressions, and I'm confident it will be a worthwhile investment before any potential price hikes.

7 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Still a rubbish company!!

Still a rubbish company!!
If you want to sort your mess with my order, how about you deal with all your customers who are still not dealt with over the past 18 months. You may then know who I am! I have tried again to email you and added the CEO who doesn't give a monkey.
Sorry but if I could rewind time back I would never use you.

10 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

I'm thoroughly impressed with LISF

I'm thoroughly impressed with LISF. The quality of their products combined with their outstanding customer service has made this one of the best furniture shopping experiences I've had. I would highly recommend LISF to anyone in the market for new sofas or other home furnishings.

25 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

I got a set of sofa (1,2 and 3 seaters)…

I got a set of sofa (1,2 and 3 seaters) from LISF. The 3 seater kept making a squeaky sound as if broken. Someone came to replace it but the problem continued. Then they claimed they’d forgot to apply a beam support in the middle but this also didn’t fix the problem. It’s been months now and my complaints (calls, emails) are just being ignored now. They just claim they’ll call back but never do.

9 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

I can't say any part of my experience…

I can't say any part of my experience has been positive with this company.
Delayed sofa.. arrived 13 weeks after I ordered it. When it arrived it looked like a complete different sofa to what was listed on their website from the colour, size and material.
I contacted the company while the delivery men were still there they didn't answer. The delivery man got hold of the company and I raised my concerns. There were ink stains all over the cushions, the back of the sock has a crack in it as its bad from foam. The fabric is rippled and has dirty hand prints all over it. The sofa is damaged and I have requested new cushion covers but I have been ignored. I have sent them countless emails which evidence. Called hundreds of times and no one is getting back to me or there is no answer. What is the point of there being any form of warranty if the company won't contact you to honour it. AVOID AT ALL COSTS. £2K down the drain. I will be looking into legal action at this point. I have tried all other avenues

22 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

POOR SERVICE

I ordered the cream coloured rocky Chesterfield sofa after saving up in December. Waited six weeks to recive a brownish colour sofa. Reported that the sofa was the wrong colour and said I would get another one by 11 to 18th May.

I have exhausted myself with this Company by emails and phone calls to find out the delay in the Replacement.

Having been told they would be delivered on the 4th May between 7 to pm and 9pm.
Having closed my business early to get a train home early, I got a call at 10pm to say they will be delivering at 11pm that night.

When the sofa finally arrived some of the chairs had no cushions. After they were assembled the drivers did not leave until after midnight. By now I was exhausted and in tears because I have never experienced anything like this in my entire life and never thought buying my dream sofa would be an absolute nightmare.

I have asked for some of my money back as I saved up for ages to buy my sofa.

Truly disappointed.

5 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Sofa’s came with rust on them & the…

Sofa’s came with rust on them & the cushions don’t even fit on the sofa. I’ve tried to contact the company many times and still nothing back. I was told by the delivery guys that they would send new items but havent received anything. I got my sofa’s in december!!

18 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible company to deal with

Worst experience I have ever had.
I was not going to leave a review, but I have lost my patience.
I ordered a sofa on 27.12.2023 with 100£ deposit. A few weeks later I called to ask if it was still possible to change the colour and I was promised that someone would contact me, of course, no one did. I assumed that it was too late for a change, which was fine.
Then I got a confirmation that my delievery will arrive on 22.02.2024, I got rid of my old sofa and I paid in full by PayPal credit. All I heard in the following weeks were just poor excuses for delayed delivery, including the colour change which had never been confirmed.
Eventualy, on 27.03 I cancelled the order after hearing "it will be with you next week" for like fifth time. I was expecting guests for the Easter weekend and I had nowhere to seat them. Received a comfirmation email stating that the refund would take up to 14 working days ( around 17.04, fair enough).
Then SOMEONE HAD THE GUTS to call me on 17.04, telling me that sofa had finally arrived at their location and to ask me if I wanted it delivered!!!! My answer was of course no.
As I never got my money back that week, I started calling and every time I was promised someone would call me back. Now I have got to the point, where I will be paying interest on the PayPal credit I used to pay for that sofa.
THIS IS NOT HOW YOU ARE SUPPOSED TO DO BUSINESS!!!

22 lutego 2024
Opinia niezależna
Logo LISF Ltd

Odpowiedź od LISF Ltd

We sincerely apologise for the inconvenience you’ve experienced. Our team values your feedback, and we are truly sorry that our service did not meet your expectations.

We want to assure you that we have issued a FULL REFUND on the 12th of May. The delay was due to technical issues with our PayPal system, which we have since diligently resolved to prevent any recurrence.

Your satisfaction is our top priority, and we are committed to ensuring that our customers receive the quality service they deserve. If there’s anything more we can do to assist you or improve your experience, please do not hesitate to reach out.
Thank you for your understanding and patience.

Warm Regards
LISF LTD

Oceniono na 5 z 5

Had a great experience

Had a great experience, Very professional and always kept us updated. I was able to get the sofa delivered within 4 weeks of ordering! and my sofas are very chic and comfy! Very recommended

2 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Poor comms and sofas took months to…

Poor comms and sofas took months to arrive, when they did they had dirty and muddy toys inside the package yet they insisted the sofas were new. I complained and they ignored. Avoid.

25 marca 2024
Opinia niezależna
Logo LISF Ltd

Odpowiedź od LISF Ltd

Thank you for bringing this matter to our attention and for providing us with additional information. We appreciate your understanding and would like to clarify the situation regarding the toys found in the sofa packages.

Upon further investigation, we have thoroughly checked with the delivery company and found that the toys you mentioned were actually discovered in your disposal bin. This confirms that they were mistakenly thrown within the packages by the delivery company, rather than being found inside the sofas themselves.

We apologise for any confusion caused by our previous response. We want to assure you that the sofas you received are indeed brand-new, as we strictly adhere to our policy of not selling secondhand sofas. Your satisfaction is of utmost importance to us, and we deeply regret any inconvenience this incident may have caused.

We have taken immediate action to address this issue with the delivery company involved, emphasizing the importance of careful handling and ensuring that such mistakes are avoided in the future.

Once again, we apologise for any misunderstanding and appreciate your patience and cooperation throughout this process. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact our customer service team. We are committed to resolving this matter to your satisfaction and ensuring a positive experience with our products and services.

Warm Regards
LISF LTD

Oceniono na 1 z 5

avoid avoid avoid!!

avoid avoid avoid!!!
ordered my sofa january told 6 weeks still didn’t hear anything 3 months later! constantly phoning up finally got intouch told them i want a refund was told 2 weeks still have not had my refund been ringing the store no one answer’s except the sales team who say they they can’t do nothing about it! they have robbed my money!! i will be taking this further!

2 kwietnia 2024
Opinia niezależna
Logo LISF Ltd

Odpowiedź od LISF Ltd

We sincerely apologise for the inconvenience you experienced. Thank you for bringing this issue to our attention.

FULL REFUND: Rest assured, we have thoroughly investigated the matter, and we can confirm that you have received a FULL REFUND ON THE 5TH OF APRIL. No additional charges have been applied to your account.

The delay in your order was caused by an unexpected shipment delay, which unfortunately impacted our delivery timeline. We understand how frustrating this can be, and we appreciate your patience.

We value your feedback, as it helps us identify areas for improvement. If there’s anything else we can assist you with, please don’t hesitate to reach out directly.

Thank you for your understanding, and we hope to serve you better in the future.

Best regards,
LISF LTD

Oceniono na 5 z 5

Brooklyn sofa set

I purchased the Brooklyn sofa set from here. Arrived in good condition and on time. I requested the silver legs but received gold ones and they have changed them for me in only 24hrs. This is a great service. I am happy with quality and service received so far. Highly recommend.

1 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Rocky Chesterfield sofa

I recently purchased the Rocky Chesterfield Sofa Set from LISF and I am extremely pleased with my purchase. The delivery process was smooth and efficient, and the set arrived in perfect condition within the promised timeframe.

23 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

One happy customer.

We have just received a four-piece Brooklyn sofa set and are super happy with it. Delivery was on time and the two guys ensured that it was installed and we were happy before they left.

Throughout the whole purchase process, Amar from LISF has been super-helpful, meeting us in the showroom twice at a time to suit us. The whole set was fantastic value for money, other places got nowhere near LISF prices! Amar has also been great at communicating during the delivery process.

Very satisfied customers.

24 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Brooklyn sofa set

I recently bought the Brooklyn Sofa Set from LISF, and I'm thoroughly impressed. The quality is exceptional, the customer service was excellent, and the comfort level is outstanding. Highly recommended!

7 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service and great products…

Excellent service and great products provided. My sofa was delivered on time and the delivery drivers made sure it was all fitted correctly and they made sure I, the customer was satisfied before they left. The quality of the sofas was very good and I definitely recommend this place to other customers. You will not be let down as they are friendly and professional and keep customers updated throughout the order process and they have a food after sales service.

8 grudnia 2023
Opinia niezależna

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