LIPS Healthcare Recenzje 

Very easy to set up consultation, responsive communication and great service

Very helpful

I've been on a journey with my health, and LIPS provided me with the best consultant I've had across all my care. They genuinely engaged with my diagnosis and pushed to put me in the right place for the next steps in my health care journey.

greeted at door, quiet waiting room, water and biscuits

excellent Dr Gratwicke

Dealing my queries through Omar has been very positive.Most helpful. Very good communication with updates.

Felt I was in great hands. Explained everything clearly in non-medical terminology.

I recently underwent a major orthopedic operation at The London Independent Hospital to repair a complex fracture in the knee, and I truly cannot fault the experience. From start to finish, the process was seamless.
As someone who has never had a major operation before, I was quite anxious, but the admission process was incredibly smooth and organized.
My consultant, Mr. Steven Millington, the anaesthetist and the entire theatre were extremely caring, reassuring, and accommodating. They took the time to explain the procedure and the recovery plan, making me feel supported at a very vulnerable stage in my life.
The post-operative nursing staff (including Priya and the HCA on overnight) were outstanding. Throughout the night, they checked on me regularly and were incredibly attentive and ensured my pain was well managed. No request was too small for them, and their kindness was a huge comfort while I was strictly non-weight bearing and immobile. From the chef/kitchen team to the pharmacist Joyce - the team went above and beyond to ensure I was well cared for.
Overall, this is a fantastic hospital with a truly professional and kind workforce. I would gladly return if needed and highly recommend them to anyone facing surgery.

Very good service; good people, very helpful, very professional and courteous.
Location is prestigious as well. Would highly recommend.

Daniella at Pharmacy Battersea Power Station - Unethical practices. AVOID.
- Delivered wrong medication
- Charged £25 delivery fee (which was concealed in a non-itemised invoice)
- It was then alleged that I had requested the medication
- Reneged on solution agreed to mediate parties
- Hostile/opportunistic for patients with controlled medications or time sensitive (as you can't go anywhere else to get script filled)
- Not a welcome place - please get your script filled elsewhere

Dr. Majumdar was excellent. She was kind, professional, and made me feel at ease from the start. She took the time to listen properly, explained everything clearly, and answered my questions in a way that was easy to understand. I felt comfortable, supported, and well looked after throughout the consultation. It was a very positive experience overall, and I would highly recommend Dr. Majumdar.

Very professional doctor. Was referred following a CT exam and doctor has referred me for blood tests.

Clinical tests and specialist consultation was very professional however the admin support staff at the clinic were not very good. There was no response to emails and phone calls were not returned.

Easy to get in touch. Helpful to organise an appointment

I’ve had an excellent experience with LIPS Healthcare. Over the course of my treatment I’ve seen an orthopaedic consultant and an endocrinologist, and had X-rays, blood tests, an ultrasound, an ultrasound-guided injection and physiotherapy – all in the same clinic.

What really stands out is how efficient and well organised everything is. Appointments and diagnostics were arranged very quickly and the whole process has been seamless.

The staff are consistently friendly, helpful and professional, and the facilities are clean, comfortable and well maintained. The clinic also has a very calm and welcoming atmosphere, which makes a real difference when you’re attending for medical treatment.

For me it’s also incredibly convenient as it’s close to work, so being able to access consultations, tests and treatment all in one place has been invaluable. I would highly recommend LIPS to anyone looking for high-quality, coordinated care.

Doctor gave me a lot of information and advice on my health condition so now I am in a better position to make decisions on what to do next.

Amazing staff - made you feel so welcome and relaxed - thank you!!

I have found my entire experience with LIPS extremely frustrating, especially considering this is private healthcare and comes at a significant cost.

The administrative support has been very poor in terms of follow-up and communication. I have repeatedly asked for the X-ray results from a recent scan at Chelsea Outpatient, yet they continue to send me documents that I originally provided from 2024 instead of the actual results I requested. I am constantly having to chase for information, which should not be necessary when paying for private care.

The overall experience has also felt disjointed. I have been passed between physicians who then refer me on again, often to people who do not appear to have properly read my file. It has felt inefficient and exhausting at an already stressful time.

If I had known this is how the process would be handled, I would not have chosen this clinic. Unfortunately, I will not be returning once my current treatment is complete.