Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I ordered a pair on sandals but they were too uncomfortable. They came quickly. But i probably will not order from this company again as they received the shoes back on the 19th and i have not hear... Zobacz więcej

Oceniono na 5 z 5

This was my first time buying from Linzi. Ordering was easy and delivery options clear. The boots arrived well within the delivery estimate and I was kept informed of progress. Return options look si... Zobacz więcej

Oceniono na 5 z 5

Lovely sandals, third pair from Linzi. So comfortable and stylish, great value. Great service and delivery. Have recommended to friends following several compliments. Until closer inspection you wou... Zobacz więcej

Oceniono na 5 z 5

I found the whole ordering online process easy to manage. Communication for collection was good and so was the time between ordering to collection. Collection it’s self was quick and easy, although... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami
  2. Sklep odzieżowy
  3. Sklep z dodatkami
  4. Sklep ze strojami kąpielowymi
  5. Sklep z odzieżą damską

Napisane przez firmę

Linzi is known for our on-trend seasonal style, as well as the classic staples for everyone, at amazing prices. Linzi has spent over 30 years designing, creating, and perfecting our shoes. Recently launching Swimwear and Bags, we have something for everyone for every occasion! Take a look our at website to view our new collections.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 91% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Brilliant shoes and quick delivery

I was a bit nervous initially ordering from a company advertising on Facebook but happily report that the shoes arrived a couple of days later, beautiful quality, well packaged, fantastic value and will definitely be buying again from them.

1 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Poor return/refund

H044LD0006631434
Sent my parcel back over 10days ago,for a UK address i have never known a copy to say I have to wait 14days for the item to be recieved,then have to wait a further 3days for a refund,in all the years I ordered on line I have never known a company to take so long, plus they take another 2.99 from for refund for returned items

I won't be ordering again.

6 lipca 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Donna,

Thank you for your review. We do appreciate our customers feedback whether it be negative or positive as it can help us improve and we do take your feedback on board.

Our returns policy allows the full 14 working days for the parcel to be collected, processed, and returned to our warehouse and a return to be processed.

As soon as this has been actioned an email will be sent to you with an update on your return and refund.

Regarding the £2.99 deduction, this is our return fee, which is outlined in our returns policy.

Your feedback is important, and I’ve passed your comments on to the relevant team so we can continue to improve our service.

Hannah, Linzi Customer Care Team

Oceniono na 5 z 5

Stylish wedged sandals

I have only just discovered this company. I love the fact that they are British. Beautiful design and reasonably priced. I have just received my first pair of sandals. The quality is excellent, and they are very comfortable. Quick delivery, beautifully packed. Will be buying from
them again. Extremely happy 😊

12 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Don't use if you need shoes soon

Placed on order on the 19th June, but it never arrived. Confirmed with Evri that they lost my order.
Contacted Linzi to let them know and ask what the next steps were. I needed these shoes for a holiday in the middle of July.
Linzi said to allow them 72 hours to get Evri to investigate and they would get back to me. They didn't.
I emailed them after the 72 hours and they moved the goal posts and have said now that I have to wait 2 weeks for the shoes to be returned to them from Evri, which they won't be because Evri have confirmed they are lost!
Then they would refund me after that and THEN I would have to re order the shoes which would obviously mean they wouldn't arrive in time for when I need them, despite me originally ordering in plenty of time.
This was my first order and I am disappointed in the customer service, they have had my money for nearly 3 weeks now and still want me to wait another week and a half more without my money and without my shoes.
I won't be re ordering.

19 czerwca 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Lisa,

We would like to look into this for you.

Can you please provide your full name, email address and order number so we are able to locate your order.

As soon as we have the relevant information, we will be able to investigate this for you.

Hannah, Customer Care Team

Oceniono na 2 z 5

Sandals arrived late

Sandals arrived too late for my holiday, despite paying for express delivery. The cost of the express delivery was refunded, but I had to go on holiday without my new sandals.

20 czerwca 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi,

Thank you for bringing this to our attention, all customer feedback is important to Linzi.

I completely understand how frustrating it must have been to travel without the item you had purchased. I’m am pleased you received a refund the shipping cost.

We take delays like this seriously and are always working to improve our service. If there’s anything more we can do to make this right, please don’t hesitate to reach out to our customer care team directly.

Linzi Customer Care Team.

Oceniono na 5 z 5

Fabulous

Website is very easy to navigate. Order process was very quick and delivery times were excellent. Best sandals I’ve bought that have actually lasted. Quality is excellent. So many lovely sandals to choose from, just wish I had a house big enough to buy more!

10 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Fast delivery, great quality beautiful sandals

Saw these sandals on next website but they were out of stock in my size, looked on Linzis website and found the exact same paid cheaper, with an introductory offer too, and delivery was so quick! The shoes are stunning and I can’t wait to wear them. They look great and are so comfortable and true to size. Lots of styles too all beautiful.

25 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

I was looking for some gold sandals for…

I was looking for some gold sandals for my daughter’s wedding…and mostly in the stores they are too high for me….i picked a lovely pair with a low block heel…and they are perfect 👌
Delivered on time and packaged very well.
The finishing touch to my outfit.

7 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Extra charges

I wouldn’t use this company again.
I placed two separate orders and returned both. I paid for delivery and returns for both items but was then charged a further £5.98 for something called an outgoing fee.
This is not mentioned anywhere on the website and despite several emails to customer services they have not explained what this charge is for.

19 czerwca 2025
Opinia niezależna
Logo Linzi

Odpowiedź od Linzi

Hi Jean,

Thank you for your review and feedback.

I can see the customer care team have been in touch and provided a breakdown of your order for you along with our delivery and returns explained for you.

If there is anything further we can help with, please do get in touch.

Linzi Customer Care.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej