Sadly I can't rate as no stars
Sadly I can't rate as no stars. I bought from them thinking they were based in London and a high quality brand. They were having a retirement sale, but the 2 dresses I bought still came to £67. I then get updates on shipping to realise they're coming from China and the likelihood they were going to be garbage. The dresses were horrible, polyester, incredibly poor quality. I said I wanted a full refund and would send them back. So they offered me a 10% refund if I kept them as it's very difficult to send them to China even though they come via a warehouse it Feltham! I then suggested I get a full refund and keep them and they offered me £20 refund. Next move was to lodge a complaint with my bank. I sent them the emails and pictures I'd taken and they claimed a full refund through Visa which was successful. During the Visa investigation they sent me another email saying they'd had a request for a chargeback from the bank, they wanted to make it right and could I send details and information. I told them I'd tried directly with them, they were being insulting offering only a 20% refund and the products were rubbish. I said they were clearly a scam company and I never heard another peep out of them!
Please don't use this company and please don't believe a social media advert without doing your research. Sadly I suspect they've already reinvented themselves for the next unsuspecting customers. I'll also next time only pay with credit card as there's more protection. But I have to say my bank was amazing.








