Ordered bulbs to value of £109. Account debited on day of order. Waited 5 days - nothing. Phoned - recorded message telling me to e-mail. E-mailed; swift response, apologising - out of stock.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought 12nr high bay lamps for our machine shop. We have now had 4nr complete failures within 18 months. 3nr have been replaced by lightrabbit but despite promises and assurances we have still... Zobacz więcej
I would stay away from these guys, I bought 20, led lights 8 of which were faulty and I got nothing but excuses as to why they couldn't replace them, supplier let them down, they were waiting for cu... Zobacz więcej
Not terribly impressed at all. I originally placed an order through their website which wasn't recorded despite the Paypal payment going through fine. They denied all knowledge of my purchase and only... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Light Rabbit can supply for all projects. With an emphasis on quality products that last, every customer will make immediate savings from the moment they change to LED bulbs which will save you 90% on your lighting bills. Typical return on investment is under a year with an average life expectancy of 30 years/
Dane kontaktowe
Oakwood House, E2 7SY, London, Zjednoczone Królestwo
- 0800 080 3201
- info@lightrabbit.com
- lightrabbit.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very easy select and purchase system
Good choice with very good detail/spec...
Not bad but need to pay attention to detail
Whilst I have used a few LED lighting companies, the service from Lightrabbit could be better. The plus points the service was quick and when I did have a problem they responded fast. On the minus side they sent me the wrong lamps and missed off some of the order. Which meant that I have had to go out package up the box spend money resend back which takes time out of your day. This is one of the problems with internet shopping I understand but never the less frustrating.
All good
Nothing to say here really. The shopping experience was good and I received the product I ordered quickly.
a Light in the darkness - excellent
Well packaged and quick and efficient service
will use again
Excellent, prompt service with competitive pricing.
Everything delivered very promptly as ordered.
Fast and reliable service
Placed 2 orders recently and both were dealt with fast and efficiently.
Items were as described and work great, they were also a good price.
Quick service but product disappoints
I ordered an led mr16 lamp to replace a 35w standard unit. The light was much less and only half as positive as a similar wattage unit from Sainsbury.
quick and good thks
Dreadful service - no delivery after nearly 2 weeks
Ordered LED lamps on 26 Sept. No delivery by 2 Oct, so asked what was happening. Told lamps were not in stock, but would arrive on 4 Oct and should arrive by 8 Oct. It's now after 6pm on 9 Oct and still no delivery. And the order status on the web site is still "pending", so the lamps have obviously not been dispatched yet. And you've had the cheek to debit my credit card on 26 Sept. I'm awarding only one star rating because you've taken payment from my credit card before shipping and I consider that unacceptable.

Odpowiedź od LightRabbit LED Lighting
An eLIGHTening experience
The service was exceptional. The item arrived in super fast time,the price being the best value on line .Really pleased with the item,the light output is amazing for such low wattage.
on the whole very good
only thing i feel that was wrong is they do not how out of stocks on the website or when you place the order
Prompt service, keen prices, good products so far
I took the plunge and converted all my halogen downlights to LED equivalents, approx. 45 in number. So far the swap has been worthwhile with much brighter ambient tight and a huge dip in the heat generated/ energy used. No other company seemed to provide 120degree spread /36 element LEDs at an equivalent price.
Delivery, price and range were outstanding so now we just wait to see if they last!
Wrong bulbs sent... Twice!
I've only ordered twice, but each time I was sent the wrong bulbs. They did send the correct ones by next day delivery, and asked me to return the other bulbs. I was told I'd get the postage returned to me, after sending the bulbs back, but it took several emails, over the course of a week or so, to be told that my refund would be processed.
fast and simple
I was doubtful about all this, but the whole system was fairly simple, fast and efficient, just a shame the bulbs that I bought don''t fit where I wanted but I can use them elsewhere in my house, good service, I will more than likely use your company again
Good to deal with.
The GU 10s I ordered arrived very promptly, but unfortunately one of them was warm white instead of cool white as ordered. I emailed the company and the correct one arrived by return.
Mistakes can happen, but what is important to me is how the company responds. In this case, they passed with flying colours and I would have no hesitation in buying from them again.
Shining example to others
two orders placed , both delivered on time , in tact and with brilliant prices . I will be back for more .
very reputable company
these guys make it even work for us in the US even though we can't get the free shipping they offer in the mother country.... I'll continue to use them. Time issues with the time zone change make communication difficult at times, but they do follow up and make things happen. don't hesitate to buy from this company just because they live across the big pond!
Good product and good service
Very happy to have found LightRabbit, they are an excellent company providing very good products, detailed information and a great service
I would recommend them
An honest, efficient and friendly company
These guys are great. A small problem with my order was resolved immediately, and with goodwill in spades. They're based in Jersey so expect deliveries to take a couple of days.
Doświadczenie Trustpilot
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