Lifetime Legal Recenzje 

Great service from Ethan Blunden. Made the ID verification smooth and painless.

I was initially really annoyed when I noticed this direct debit had been coming out of my account for 10 months...but this quickly turned to delight as I realised I could claim for a house purchase falling through 3 months previous! WOOHOO! They did only give me back about 30% of what I lost due to their criteria etc. but £350 is better than nothing! Never have I been more glad of my lack of attention to my bank account lol.

I was extremely impressed with the help and support I have received from Malachi from Lifetime Legal while preparing to purchase my new home.

Malachi talked me through the process for identity check and my options for appointing a solicitor. The company offer a host of products that can safeguard any losses I may encounter if the sale falls through. Malachi was excellent at explaining these to me; I felt all what I signed up for was of good value and necessary.

I was advised to take out the 3 month trial when purchasing an apartment by the estate agent . I did this and it all took longer than 3 months so was paying the monthly fee. So glad I did as the sale was aborted due to problems with the lease hold company. I contacted Lifetime Legal to see if I could claim back any costs I’d paid out. They sent me emails asking for the relevant paperwork which I returned to them about 2 weeks ago. I received an email this afternoon saying I would be getting all my costs back . I am absolutely over the moon as I bought another property so had the same costs again so to get back all costs is a huge bonus and help to me . I would highly recommend anyone buying a property to take out this Lifetime Legal Insurance as you never know what problems you are going to get.
Every member of staff that I spoke to was very helpful and knowledgeable and every email was answered quickly .Would highly recommend

Worked with Ellie Hill both on property finance and creating a Will. Both went smoothly and Ellie was super helpful. Definitely recommend.

An insurance company that actually pays out!

My purchase fell through and Lifetime Legal helped me to recover the majority of my costs through their insurance attached to the AML Checks.
Just a short application to fill in and evidence to send and within 14 days the money was in my account. Communication was excellent throughout.
Thank you so much Lifetime Legal.

The insurance isn’t worth the paper it’s written on it claims you are covered for house purchases that sell through when it comes to climbing the claim is refused for reasons made up by the company e.g codts associated with house problems only amount to £50,000 when work is actually in the region of £150,000 based on builders estimates. Seems like this is a money making exercise by estate agents who make the referral and lifetime legal.

I was sceptical about being hooked into this scheme having been given a free 3 month trial when I paid £60 to Lifetime Legal for verification of my id.
I then continued with a monthly payment, still rather doubtful of the benefit.
I am so glad that I did, however, as I have had a significant reimbursement of the costs incurred from my failed purchase.
I would recommend this to anyone considering whether or not to continue with the cover.

Great insurance to have when moving. Unfortunately had to use as my sale fell through, but the service provided has been exceptional. The gathering of information is a bit tedious, but they were extremely patient and gave all the info required. Have just received the email today to say that I will be paid out. I'm so glad I did this as it has made a horrible situation easier to bare! Thank you!

Ellie was great. Very responsive and dealt with things quickly and no fuss.
All very straightforward. Thanks!

My house purchase fell through after the vendor misrepresented the sale as chain-free, then went silent for weeks after admitting he needed to delay — never formally withdrawing, just disappearing along with his solicitor, even after my solicitor warned him that no timeline meant we'd have to pull out.

I claimed under Lifetime Legal's Mover Protection benefit. They declined it, and declined my appeal, calling it a "protracted transaction." Their own final letter even acknowledged the chain issue wasn't disclosed to me before I made my offer — but called that a "third-party misdescription issue," not their problem.

Here's the real catch: Mover Protection is explicitly not an insurance product. That's not just small print — it means payouts are entirely at their own discretion, with no regulator like the Financial Ombudsman Service to appeal to if they say no, because there's no actual insurance contract to hold them to. You're not covered the way you'd assume "protection" means — you're relying on them choosing to pay you, with no outside body able to overturn that choice.

I paid monthly believing I had real protection in place, and skipped getting proper buyer's insurance as a result. When it actually mattered, I got a letter admitting I'd been misled by the vendor, and a decision that still said no — with nowhere independent to take it. Think twice before relying on this as your safety net.

I'm pursuing a formal complaint and the Legal Ombudsman regardless, but understand that route exists because they're a regulated solicitor firm, not because this benefit itself is accountable to anyone.

I have received excellent service from Lifetime Legal through the process of selling and buying my property, and great help when the transactions fell through, initiated by my buyer pulling out just before exchange of contracts, when I was advised that I could claim some of the expenses incurred through Mover Protection.
I was particularly appreciative of the help and advice given to me by Megan, who guided me through the process. Thankyou!

Kieran was a total professional but a real person too. He made the admin process a total joy. He was human, clear and happy. Brilliant.

Estate agent asked me to use them. I payed a fee and they have been charging me again every month. Tbh et emailed me saying here’s a complimentary service. Thanks lifetime legal you scammer

Great service. The advice given to me was very clear. I was walked through the process carefully and the advisor had a lot of patience for my limited understanding. I’m very happy with the result.

The service was very efficient, clear and helpful. Highly recommended, and I am very pleased with the result.

We've been so impressed with Lifetime Legal and the service they have provided to us. Especially Rhea who dealt with our will, she was so informative and patient with us throughout. Thank you

I used Lifetime Legal's panel referral service when purchasing a leasehold flat in Portsmouth and was referred to Jasper Vincent Solicitors. The experience from referral to completion was excellent throughout. The instruction process was smooth, the fee structure was transparent, and the Mover Protection cover gave real peace of mind during what turned out to be a complex transaction involving a higher-risk building and multiple enquiries. Jasper Vincent, and in particular Jocelyn Humphrys, handled the file with professionalism and clear communication at every stage. Completion took fifty-nine days from offer acceptance on a cash purchase. I would use both Lifetime Legal and Jasper Vincent again without hesitation and have no reservations in recommending them.

The estate agent we’re buying a house through uses Lifetime Legal to carry out certain verification checks. During the call, I was asked to sign up for a free 3-month subscription and was repeatedly told, both during the call and in follow-up emails, that I would receive a reminder before payments started.

No reminder was received, yet the payment was taken. Interestingly, I received all of their other emails, but not the one they claim was sent notifying me that the payment was about to start.

They are now refusing to issue a refund. Having since read some of the other reviews, it appears this is a recurring issue. Perhaps they need to investigate why so many customers claim not to have received the specific email notifying them that payments were starting.

Seems like a dishonest company. I definitely would not recommend them. Be very wary if your estate agent uses this company to carry out compliance checks.