LifeStance Health Recenzje 

The nurse practioner I saw was professional and sympathetic, she took time to listen to my concerns and made good recommendations.

Unfortunately, my experience with James Barry during family therapy was extremely disappointing and, in my opinion, unprofessional.
During our second session, James asked whether I could see myself eventually building a relationship with my father’s wife. I explained that I was open to that, but that my cup currently feels empty after making efforts in the past that I did not feel were reciprocated. I expressed that I would absolutely be open to moving forward if the effort could be mutual.
Instead of feeling like my perspective was being explored or heard, I felt blamed for not being willing to make the first move yet again. When I disagreed and tried to clarify what I had actually said, his responses became sarcastic and dismissive, including remarks along the lines of, “Oh yeah, sure, that’s what you said,” in a tone that both my father and I experienced as mocking.
What bothered me most was how the session ended. After our disagreement, James stated that he was “done” and abruptly left the Zoom call while my father and I were still sitting there.
I understand that therapy isn’t always supposed to be comfortable. I’m open to being challenged, hearing a different perspective, and having difficult conversations. But there is a difference between respectfully challenging someone and becoming sarcastic or dismissive when they don’t agree with you.
Family therapy requires vulnerability, and I expected the person facilitating those conversations to remain professional even when there was disagreement. Unfortunately, that was not my experience, and after this interaction, I would not return.

Great job. I am enjoying every time.

So much encouragement and spiritual support. Appreciated.

My experience with my therapist has been great and I expect that to continue. It would be nice to be able to validate the parking from the adjacent parking ramp.

My experience using life stance health is so easy and transparent.

Leah STALLWORTH is so easy to talk to about my feelings and situations.
She actually listens to me and my thoughts and feelings!

Though my therapist was great, lifestance itself is very problematic. Following their settlement for unlawfully violating my privacy and selling user data (lifestance pixel settlement), they've been sliding in brand new forms and contracts making it harder to sue them, and easier for them to sell your data, including protected health information, just prior to therapy or telehealth sessions.

I had been a client of lifestance for several years, but today was the last day, the terms they tried to force in before I could see my therapist were just totally unacceptable.

Christopher Sobecki at the Columbus Easton office - He is both a terrible provider and a person. He doesn't believe anything that you say. Even when I gave records and diagnosis from previous providers, he still refused to prescribe me those and gave no reason. He ignored and dodged me every time I questioned his logic. He is uncompassionate, assuming, and mocking. He does not listen nor remembered anything that I tell/told him. He doesn't treat you as a human, he looks at you like a checklist and asks questions like a robot, he doesn't show any care and doesn't follow the proper guidelines when prescribing medication. I complained several times to Lifestance and they have done absolutely nothing about it (said they would "investigate", which is a lie). I lost my job and had to visit the ER twice because of this fool. Don't go to LifeStance for mental health services.

With LifeStance I was able to find a great provider without making a dozen calls. The initial screening matched me with someone based on personal and logistical criteria. Scheduling appointments has been easy and the online format is convenient.

Predatory billing practices. I called two days in advance to reschedule my appointment. They charged me $100. Apparently I missed the cut off by 6 minutes, lol. I'm through with them. It's a shame. I really liked the Doc, but I refuse to be taken advantage of.

Dr didn't join the video call. I paid my co-pay upfront and they are charging me for a no show. I purposely waited a day to see if anyone would even check with me. Heard nothing. I disputed the charge and now I received a text they are charging my card. Terrible don't use them.

I am extremely disappointed with how my experience with this practice ended.
Before scheduling my first appointment, I specifically asked whether they were in network with my Horizon Total Health insurance. I made it very clear that I needed them to verify my coverage before I moved forward, and I was assured that they accepted my insurance. Based on that information, I began therapy and attended sessions for approximately six weeks.
Then, six weeks into treatment, I received a phone call informing me that they actually do NOT accept my insurance.
As a retired medical office manager who worked with patients and insurance, I understand that mistakes can happen. However, insurance verification is one of the basic administrative responsibilities that should be handled before a patient begins treatment—not six weeks later. Patients should be given accurate information so they can make an informed decision about their care.
What makes this especially upsetting is that therapy is not like an ordinary appointment. It takes time to become comfortable enough to trust someone and open up about personal things. In the beginning, I wasn’t even sure therapy was helping me. But during the last couple of weeks, I finally started feeling like Arlene and I were making progress. I was beginning to trust the process, open up more, and actually feel a little better. Just as I reached that point, I was suddenly told that my insurance wasn’t accepted.
I was also disappointed that there was no personal outreach from my therapist acknowledging what happened or discussing possible next steps or continuity of care. Even a simple conversation would have meant something after six weeks of building a therapeutic relationship.
Thankfully, I am proactive and immediately began researching other providers, but not every patient is in a position to do that—especially someone who may already be struggling emotionally and has finally found the courage to seek help.
Mental health practices need to understand how important proper insurance verification, communication, and continuity of care are. You are dealing with people who may be vulnerable and who are trusting you with very personal parts of their lives. Administrative mistakes like this don’t just create an inconvenience; they can disrupt someone’s treatment at the exact moment they are beginning to make progress.
I truly hope this practice improves its verification and communication procedures so another patient doesn’t have the same experience.

Easy to access, helpful assistance and great therapist

Nothing is perfect . I'm not the biggest fan of the patient portal only communication . It's next to impossible to communicate via telephone.

Reply: sending screenshot. I'm not doing your job for you when you simply fwd this to the provider .

I am someone who has been in and out of therapy for years and often disliked it because it never felt right, Katie, my therapist, is such a wonderful therapist! This company has done so much good for me and everyone around me sees my improvements, I feel so lucky :)

My sessions with Wendy are always very good. She is awesome and really helps keep me grounded and gives me good ideas and resources.

My life is more on track right now, then at any point in my adult life..

Pure garbage, provider distracted and referred me out multiple times as though she could not help me. Barely made eye contact during visits, always 5- 10 min late. They charged me $100 for an appointment I cancelled and then would not let me join my next scheduled appointment without paying in full. The screen literally would not advance to my call without payment. For a change I was contesting. They don't let current patients schedule online and make cancellations difficult. All these policies seem to be designed to make money off of people that are clearly struggling. Super depressing this kind of exploitive care is masquerading as help.

Most doctors offices have a 24 hour cancellation policy. But for some reason, you have a 48 hour cancellation policy, and then you make it incredibly difficult to contact you. I noticed that every single response here is exactly the same. And most of the one star reviews are about your cancellation policy. This tells me that you are just rattling off an answer without paying attention to what is actually being said here. Do you really care about our concerns? If you do then, please change this terrible policy! There needs to be away to make a change to our appointments through the text thread or at least through the patient portal. I knew on Friday that I needed to change my appointment for Monday. I’m in eastern time, and when I call your number I’m always talking to people in earlier time zones. But when I need to call to reschedule, I’m told that the office is closed. I don’t understand why there aren’t people in earlier time zones that can take my call to reschedule my appointment. So even though I am trying to let you know well before 48 hours, I’m still told that I did it wrong that I’m being penalized because your system is bad.
And then I got an email asking me how my booking was, requesting that I leave a review about the booking process. When I clicked on the link to leave a review about the booking process, it took me directly to reviews for my therapist! That’s not fair, I don’t wanna leave her a one star review when it’s the Administration‘s fault!