Licorice.com Recenzje 

Thegetti g ahold of customer service is a nightmare- no response days They use fedx and when package not delivered it is up to customer to let shipper know !!! Then I get no response over and over as they say overwhelming e mail - well let me talk to real person!!!! Product good but not worth all this worry and shipping 3 times

Product almost inedible that was gifted at Christmas.hard to chew in less than a mos time. Spent a lot of money on 2 samplers .not satisfied at all. Have previously eaten your product that wasn't like this. How long do you have to eat before it goes dry..

Actually , my first order was lost ! Contacted Customer service and they responding to my email in about hour !Gave me a choice of refund or reshipment . I gave them a second chance and am happy with quality ! I tried the Aussie Red and Cinnamon shorties . The Aussie Red is fruity but not too sweet ! The Cinnamon Shorties great ! Both nice and soft ! Shout Out to customer service !!!!!

Unfortunately, I was disappointed by my order. I ordered a sampler pack for Christmas. It was the Holiday pack (I don't remember which one exactly). The packaging is fabulous and the presentation is awesome. . .but the taste does NOT live up to what I thought I would get. In the sampler pack were snowman (red and green) and christmas trees (red and green) and they tasted exactly the same. They were soft, but absolutely no taste whatsoever. I thought maybe cherry or lime or mint. . .but nothing. It was chewing for the sake of chewing. And there were some red and one twists. . .again, they were soft. . .but tasted like plastic. Not strawberry, or cherry or any taste associated with it. The strawberry and green sour twists were good. But the sour watermelon twists were not sour at all. I don't think I will be ordering again.

My husband bought a bunch for me for Christmas knowing that I love licorice. I wasn't impressed. Tried one from each container and was very disappointed. Taste is a 1 and so overpriced

Very pleased!!
I have made several purchases in the past and enjoyed every item I received.. During their holiday sale a purchased several items from their different stores. I didn't meet the criteria for some of their specials and after emailing their customer service and receiving awesome service my Christmas presents ordered were a hit with me family.. I will continue to order and support their stores. Thank you licorice.com

The packaging is totally professional and appealing. With that being said, the drastic downfall is the ingredients of the licorice: “High fructose corn syrup” bad stuff not like cane sugar that is heathy for consumption of all family members.

Very disappointing! Cheep unhealthy ingredients. All for a high price.

It's been almost three weeks since I ordered through Shop and I have still not received my licorice order. It was my first time ordering and UPS apparently lost my shipment. When I called a week later, the service rep apologized and promised to send me another. Rather than expedite it, they put in the regular warehouse line, so it took a while for me to receive notice it had been shipped, and they used the same slow shipping method. Here it is almost two weeks later and it still hasn't arrived. I expect better service from a company like this and will not be ordering again, no matter how good the licorice, which at present I don't know because I still haven't received it.
It finally came on 12/24 in a damaged box with the tube containing the licorice popped open, which is why I have changed my review from two stars to one.

Company charges a premium for shipping and states that it ships in 1 to 2 business days with delivery in 4 to 7 business days. False. My order didn’t ship for 6 business days and now I’m supposed to receive it at best in 11 business days. Typical company that flat out lies and has zero accountability.

Took forever to receive then when we did, the licorice was terrible. We got the candy coated which we believe was old and outdated or from a reject batch. Each candy is a different shape and size, the candy coating is rough in texture with many pieces not completely coated, the colors are dull
and faded and the licorice is hard as a rock.
I would not buy this again nor anything from this company. The packaging is nice.

We ordered 200.00 worth of licorice for Christmas Gifts on December 12th. They said 3 to 6 business days. On the 6th day with no information, we decided to cancel the order. Not happy with the website

What started as a shaky, negative experience became a very positive experience with outstanding customer-centered service.

Underwhelmed. The flavors are just so so, with some having a very artificial taste. The licorice isn’t any softer than store bought Twizzlers! Feel like I got “got” by their ads. Won’t be ordering again.
So disappointed ☹️

I really look forward to the shipment. I have seen the advertisements over and over and over so I bought some couldn’t wait for it to get here. Well when I got here it was like my licorice was almost hard candy. It was all so hard and I was so disappointed

This is the second edit of my original review. Delivered order was missing one of the purchased products. After contacting company, they said they would replace immediately. It took longer than expected for them to ship. I took the opportunity to try other brands and found them more reasonably priced and same quality. The quality of this licorice is quite good, so my main gripe is the cost. Equally good products can be found at a fairer price.

Ridiculously overpriced. Price doesn’t match the quality.
It is impossible to speak to anyone in customer service by telephone. They communicate by email and it can take days of longer for someone to respond. Responses are usually short, and leave a lot to the imagination. And if you reply with any follow up questions or ask for more details, you’re going to wait to get a response - or maybe never get a response.
It wasn’t until I disputed an order with PayPal did they get in touch with me. I do not recommend.

Have always had excellent customer service, fast shipping, and the best licorice treats! The licorice is especially a favorite at Christmas time and has become tradition/expected :) I will have to branch out and try their other goodies

I ordered 4, 1 pound varieties. When I received them I couldn't believe how soft and delicious they were except for one. I figured it was a fluke and emailed them. They offered me another flavor or a refund along with sincere apologies. I chose another flavor. I am very happy with this company!

I made a mistake on my shipping label and the delivery got messed up. Tara totally took care of it and resent the gift free of charge. It really shows how much they care about their customers. Great job

Good products but consistently slow shipping