Rapporto ancora in fase iniziale, non è quindi prudente esprime ancora un giudizio; sembrano scrupolosi e prudenti e questo ci garantisce nella nostra operatività. Vedremo nel futuro quali saranno gli... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Estou há quase um ano em contato com a Leopay para receber meu dinheiro de volta e recebo sempre a mesma resposta evasiva falando que eles estão em contato com o intermediador para resolver a situação... Zobacz więcej
Leopay is a good bank, fairly sure and with a good interfaces and a very good made APP. The bank is also quite fast on interbanking system times to work incoming payments, more better than other... Zobacz więcej
Excellent service and very helpful support, quick replies Very easy to handle the admin, the front desk is great, a quick overview including graph VISA Card in different currencies and exchange to... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
LeoPay is an e-money platform that combines multiple financial operations in one smart and convenient online system. It replaces all other types of money accounts with its flexibility and multifunctionality, as LeoPay represents a perfect ecosystem that provides a seamless experience with its web system, mobile App and prepaid Visa or MasterCard. It is an innovative substitute to traditional banking aiming to satisfy everyday personal needs, as well as intricate high volume business requests.
Dane kontaktowe
3,5
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
still not received funds on my account…
still not received funds (inflight transaction/SEPA)
on my account since Oct 2018
5 czerwca 2019
Opinia niezależna
Praticità e disponibilità tutto in un…
Praticità e disponibilità tutto in un servizio bancario
4 czerwca 2019
Opinia niezależna
Glad to be Leo pay's customer
Nice job with an issue I had with my cash card. They answer my emails and gave me the solution I need.
29 maja 2019
Opinia niezależna
Vi aggiorno sulla mia ultima recensione…
Come potete vedere sotto, Leupay ha detto che soldi necessari per la procedura di chargeback vengono chiesti solo in caso di esito favorevole della procedura.
NON È VERO.
Mi stanno continuando a scrivere, dicendo che i 15 euro vanno pagati a prescindere dal buon esito. Vi incollo quanto mi hanno scritto oggi:
- Digita la risposta sopra questa riga -##
- (Support)
29 mag, 14:30 EEST
Spett-le Sig-ra XXXXXXXXXXX
Vorremmo ricordare di nuovo che si tratta di 2 transazioni con la carta:
La procedura di chargeback offerta ed iniziata per la transazione riguarda la transazione:
12.4.2019 1:44:44 *6957, ST*SAKURA MOBILE TOKYO JPN, -16081.000 JPY -16081.000 JPY -xxxxx EUR CACNP01191025JXX
La tassa relativa della procedura bancaria è EUR 15.00, secondo la tariffa Leopay e Le abbiamo spiegato che non c’è garanzia che la procedura di chargeback si concluda con un esito positivo.
Per quanto riguarda la transazione:
11.4.2019 17:50:35 *6957, HUTCHISON TRAVEL LIMI Hong Kong HKG, xxxxxx USD -xxxxxxx USD -xxxxxxxx EUR CACNP01191015DEW,
Le abbiamo consigliato che possiamo avviare solo la procedura di contestazione dopo la Sua conferma.
Abbiamo ricevuto la documentazione in supporto dal commerciante HUTCHISON riguardo la seconda transazione ( si prega di trovare il pdf.file in allegato).
Le chiediamo gentilmente di controllare il file in allegato con i dettagli della transazione forniti. Se dopo aver esaminato il documento, Lei ancora non riconosce la transazione, siamo in grado di avviare una seconda procedura di storno anche per questa transazione *6957, HUTCHISON TRAVEL LIMI Hong Kong HKG, xxxxxxx USD.
Rimanendo a disposizione per qualsiasi ulteriore chiarimento, porgiamo cordiali saluti.
Distinti saluti,
LeoPay Team
Servizio Clienti
DIFFIDATE DA QUESTI SOGGETTI!
NONOSTANTE SI PONGANO IN MODO CORTESE, MENTONO SAPENDO DI MENTIRE, NON HANNO SCRUPOLI, SI COMPORTANO COME UNA VERA ASSOCIAZIONE PER DELINQUERE. STARE LONTANI
aggiornamento al 20.06.19:
Qui su trust pilot potete leggere che dicono di aver esaminato il caso e di avermi scritto una mail, È TUTTO FALSO, non mi hanno mandato alcuna mail!
Quanto alla procedura di recupero dei miei soldi, dicono di averla iniziata il 30 maggio, ad oggi, 20 giugno, non ho avuto più nessuna notizia...
29 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Bianca,
We discussed your case with our colleagues and have taken appropriate actions. You have an email with more details as to what they are.
Sincerely,
LeoPay Team
Everything went ok!
27 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Apostolos Petalotis,
Thank you for the feedback.
We are happy that everything went smoothly with your video verification process. If you have any questions please contact our customer support team at hello@leopay.eu or call us on 0044 20 3129 0935.
Sincerely,
LeoPay Team
Odpowiedź od LeoPay
Dear Markus Meyer,
Thank you for your five-star review.
Sincerely,
LeoPay Team
Fast and good detailed information…
Fast and good detailed information given by the LeoPay Support Team in a short time after asking for help.
24 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Stephan Remacho,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with LeoPay.
Sincerely,
LeoPay Team
you are great !
23 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Ausra A,
Thank you for the 5-star review!
Sincerely,
LeoPay Team
Работа с командой LeoPey
Всем добрый день !
Мне понравилось работать с командой LeoPay, очень хорошее и простое программное обеспечение ,всё происходит оперативно при обращении ,оперативно отвечают на заданные вопросы,
Всем большое спасибо.
22 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Leonid,
Thank you for your feedback on using our services and your five-star review.
Sincerely,
LeoPay Team
Odpowiedź od LeoPay
Dear Andronikos Sgoumbopoulos,
We are very grateful and appreciative that you found our app user-friendly. Thanks for the five-star review.
Sincerely,
LeoPay Team
A great service
A great service. Nothing to envy of a traditional bank: speed, seriousness, fairness and low costs, to send and receive money from all over the world in maximum security.
17 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear salvatore Fava,
Thank you for the kind words and the five-star review.
Sincerely,
LeoPay Team
Blocked by Issuer
Bonjour,
J'ai ouvert mon compte leopay , il y a environ 1 an , je l'ai utilisé je crois deux fois. Ce matin j'ai reçu un virement de 2000 Euro d'une amie d'enfance pour sa fille , tout d'un coup le statut de mon compte passe : (Blocked by Issuer) , je n'ai reçu aucun mail. Pouvez vous me dire ce qui se passe svp ?
Je suis quand même étonnée des avis sur cette banque.
Merci.
Maria Alves
14 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Maria Ines Alves,
We checked with our colleagues from customer support and it seems you were instructed what needs to be done for us to process the transfer.
If you require any additional assistance don't hesitate to contact us.
Sincerely,
LeoPay Team
Odpowiedź od LeoPay
Dear Daniel,
Thank you for the five-star rating and kind words.
Sincerely,
LeoPay Team
jamais je vais vous pardonnez je vous le jure
arrêté de vous....de moi , depuis plus d'un mois le notre de votre demande est assez vous allez pas arrêté de vous....de moi , vous n avez pas de mème probleme comme moi voila pourquoi mon probleme ne vous dis absolument rien je vous jure sur la tête de mes enfants si quelque chose m'arrive vous terse tous les coupable...je demande a débloqué le compte enfin que je puisse regle mes probleme vous refuse débloqué le compte....alors je vous dis je ne veux plus de vos service renvoyé l argent a l’émetteur et vous m’envoyez toujours les même message le nombre de votre demande est nombre arrêté je ne veux plus de vos service garde vos service...je me permet de laisse mon avis ici histoire de trouvez une solution vous aussi plus de réponse sache que vous être tous des méchant dans ce service vous être pas a ma place depuis plus 1mois rien ne va personne ne m aime vous cruelle et j ai vraiment mal vous laisse un permet de famille qui a son argent dans vos compte endette vraiment .... je ne peux pas retire l'argent alors renvoyé a l’émetteur vous me raconter que de patiente plus d un mois je patiente je vais jamais vous pardonne je vous le jure sur la tête de mes ancêtres
10 maja 2019
Opinia niezależna
da non lasciarsi perdere questa occasione
se ci fossero altre stelle aggiungerei anche quelle, personale estremamente preparato, attento e gentile che difficilmente incontriamo nei nostri istituti Italiani, bravissimi, competenti, continuate così sono fiero di lavorare con voi e lo consiglio a tutti quelli che hanno la necessità di avere un conto bancario per eccellenza.
8 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Donato,
Thank you for the kind words and the five-star review.
Sincerely,
LeoPay Team
Be very carefully with this company
Be very carefully with this company. For the moment they have stolen 240.000 Euro in incoming payments from my company. They are keep saying that compliance is reviewing our payments, but no reaction at all and this has been like this for 2 weeks now. This morning we startet up a police case against them in Bulgaria, and a legal case will be opened tomorrow morning. The customer service is completely talking nothing when we call them!
8 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Henrik,
Your case has been reviewed. You will receive an email from us.
Sincerely,
LeoPay Team
Bad – unacceptable experience, unreasonable and rude conduct.
Sent money to the IBAN provided to me by them. Money never received. It's been almost year now and still nothing. according to leopay, the money is hold somewhere. This is unacceptable situation. And every time i ask for my money, i still get this template, that i believe, was made specially for me.
You betrayed the trust of your customers and i advise you to close your business. No one will ever sign up on your website again after all the money you have lost without even saying sorry to your poor customers. Without taking your responsibility in this case. You have decided to terminate non Eu customer without notice, rude but still ok. But taking their money ... that too much. Shame on you
And there is nothing to hide. Look for the request 1209656 - 1186714 - 1129641
NOW THEY DON'T EVEN BOTHER REPLYING TO MY EMAILS
6 maja 2019
Opinia niezależna
Odpowiedź od LeoPay
Dear Mary,
We apologize for any inconvenience we've caused. Please note that our colleagues from customer support have replied to all of your emails. Within them, you will find a detailed explanation of the current situation. We do not have any power over Sata Bank and even less over your funds. Please refer to the Maltese Financial Services Authority (“MFSA”). They are the institution which is holding all transfers in check.
Sincerely,
LeoPay Team
bad service sine october 2018 still…
bad service sine october 2018 still missing 4000e transfer that i was waiting . and remember leopay and satabank are the same just working on different names . see the news if the owner of satabank that was "arrested" is the same who was a provider on leopay since when it was called leupay and not leopay .. if you ask them you will wait 1 month for an email back and the answer will be the same we are waiting response from sata bank . the same story every day .
3 maja 2019
Opinia niezależna
Excellent customer service
Excellent customer service, quick reply, helpful
2 maja 2019
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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