LeoPay Recenzje 

1057
Wynik TrustScore: 3.5 na 5

3,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Rapporto ancora in fase iniziale, non è quindi prudente esprime ancora un giudizio; sembrano scrupolosi e prudenti e questo ci garantisce nella nostra operatività. Vedremo nel futuro quali saranno gli... Zobacz więcej

Oceniono na 1 z 5

Estou há quase um ano em contato com a Leopay para receber meu dinheiro de volta e recebo sempre a mesma resposta evasiva falando que eles estão em contato com o intermediador para resolver a situação... Zobacz więcej

Oceniono na 4 z 5

Leopay is a good bank, fairly sure and with a good interfaces and a very good made APP. The bank is also quite fast on interbanking system times to work incoming payments, more better than other... Zobacz więcej

Oceniono na 5 z 5

Excellent service and very helpful support, quick replies Very easy to handle the admin, the front desk is great, a quick overview including graph VISA Card in different currencies and exchange to... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi biznesowe

Informacje przekazane przez różne źródła zewnętrzne

LeoPay is an e-money platform that combines multiple financial operations in one smart and convenient online system. It replaces all other types of money accounts with its flexibility and multifunctionality, as LeoPay represents a perfect ecosystem that provides a seamless experience with its web system, mobile App and prepaid Visa or MasterCard. It is an innovative substitute to traditional banking aiming to satisfy everyday personal needs, as well as intricate high volume business requests.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(1057)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Same story as most of the other people

Same story as most of the other people, since 2018 October my girlfriend and I have the salaries blocked by malta sata bank without explanation or answers from leupay side or satabank side. Leupay send you to satabank web for help, satabank send you back to leupay, DON'T MAKE ANY DEPOSITS and DON'T GIVE YOUR CONTACT INFO. There's just no way to get your money back, you have been warned!!

25 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

Retira tu dinero... FRAUDE

Since October 2018, they have more than 5,000 EUR in their possession that they have not returned to me and the support tells me that it is a problem with SATABANK knowing that SATABANK is already public on its page that has no responsibility with the clients of Leopay-Leupay.
I do not understand how this company continues to operate, it is a complete fraud ... Someone knows the European entity responsible for formalizing the complaint and that at least this company stops operating.

Desde octubre de 2018 me tienen en su poder más de 5.000 EUR que no me han devuelto y el soporte me dice que es un problema con SATABANK sabiendo que SATABANK ya público en su página que no tiene ninguna responsabilidad con los clientes de Leopay-Leupay.

No entiendo cómo sigue operando esta empresa, es un completo fraude…. Alguien sabe la entidad europea responsable para oficializar la denuncia y que al menos esta empresa deje de operar.

24 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

My money stolen in Leopay

On October 2018 all my money was frozen in Satabank and Leopay has no clue when it will be given back. In fact this is a robbery and European comission should do something about it.

22 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Abel Guillén Mateu,

Releasing the transfers, which are stuck in Satabank is a controlled operation, which is closely monitored by MFSA and other authorities. They are verifying each and every operation before they decide to release them to either the sender or receiver.

Sincerely,
LeoPay Team

Oceniono na 5 z 5

Good service

Good service, fast and responsive customer support

18 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Uniprof Llp,

Thank you for the five-star review and praise.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

Leopay veut tuer mon père !

Ça fait plus de 2 semaines qu'un ami qui me doit de l'argent m'a transféré une avance de 3.000 Euros sur mon compte Leopay. Ils reçoivent mon argent le lendemain, mais ne créditent pas mon compte, ils me demandent de fournir un contrat de prêt comme justificatif, chose que je n'ai pas ! Ça arrive de prêter de l'argent à un proche ! Alors je leur demande de retourner simplement les 3.000 à l'émetteur qui n'attend que l'argent retourne sur son compte pour m'adresser un mandat express, car je suis dans l'urgence ! Mon père est malade et doit recevoir une greffe de toute urgence d'ou mon besoin urgent d'avoir mon argent ! La transplantation est reportée à chaque fois parce que ces bandits de Leopay maintiennent mon argent en captivité sans raison valable ! Messieurs ça fait plus de 14 jours que vous avez mon argent, que vous refusez de créditer mon compte et que je vous demande de retourner le montant à l'émetteur sans suite ! ! Pourquoi tout ce temps pour simplement retourner un transfert que vous refusez de créditer ?!!! C'est du vol ! Je ne fais que vous demander de retourner mon argent à l'émetteur ! ! Je ne veux plus de votre compte ! À chaque fois, ils me disent qu'ils me recontactent et rien ! J'ai peur parce que mon père est soufrant ! Je perds du poids et je ne dors plus en paix à cause du stress ! Parce que ces sales vampires détiennent mon argent en captivité ! Si jamais mon père rend l'âme, je vous maudirai à vie ! J'espère que vous retournerez l'argent dès demain ! Retournez mon argent, je ne veux plus de vos services !

14 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Lionel Pierre Jean Claude Franchi,

We checked with our colleagues from customer support about your case. You should have an email reply from them as we speak.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

My account has been blocked for the…

My account has been blocked for the past 7 months as a non Eu resident and they started charging me 200 eur each month and won’t refund me the money I have in the account. Has this happened to anyone? First of all, they won’t provide me with a reason why the fee is 200 eur, it’s ridiculously high and I have yet to receive any agreement or policy that states it’s okat to charge this fee.

Second, I no longer live in the EU and was asked to provide another EU account with a signed stamped bank statement so they can transfer the money I have to that account. I do have another account in Malta w bank of Valetta which I provided the statement for, only it’s not signed or stamped however LeoPay can easily call the bank to verify that info but they won’t. And bank of Valetta stated that it’s not normal practice to stamp a bank statement. Strangely LeoPay said it’s a AML risk policy, which they also failed to provide documentation that supported this statement.

I also submitted power of attorney form for a friend in finance to look into this but LeoPay refused to give her access to handle this matter. At this point I would just like my money back because they will keep charging the 200 euro until the account is zero. What kind of bank does this? It’s stealing customers hard earned money.

10 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Hatem,

We checked with our colleagues from customer support regarding your case. It seems that they've explained in detail we can proceed with e-money redemption. Please refer to the email we send you.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

Account blocked

Account blocked with no proper explanation. Cannot get funds back almost for 1 year now. Reply is always the same:

"We kindly inform you that you can contact the bank directly for more information on the status of your funds on schedulingATsata.bank as we have not been advised on our side."

From schedulingATsata.bank: no reply

In first place, I made agreement with Leupay (Leopay) not with Satabank. So you should return my money, not Satabank. It was your mistake that you used unreliable bank.

If you like to play games where you lose all of your money then WELCOME TO LEOPAY.

Re: You have blocked my account in April 2017. Your policy (privacy policy countries outside of EEA are not allowed to have an account with LeoPay) took effect in October 2018.

8 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Tim,

Please be informed that due to our privacy policy countries outside of EEA are not allowed to have an account with LeoPay. Since your billing country is outside of EEA your account is blocked.


Sincerely,
LeoPay Team

Oceniono na 4 z 5

Ho aperto un conto business 1 anno fa…

Ho aperto un conto business 1 anno fa e, nonostante i problemi (più che altro ritardi nei bonifici e uno respinto) che tutti sanno nel cambio da Satabank a Icard, sono sempre stati gentili e cordiali nelle risposte. Devo dire che sono titolare di una LTD inglese e i movimenti che faccio sono molto trasparenti e provenienti da paesi nell EU. Penso che stiano facendo un po di pulizia per questioni legali e per non fare la fine di Satabank.....

6 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Primo Compagnoni,

Thank you for the vote of confidence and feedback. We aim to improve our service delivery and experience with the changes that happened. Some of them were necessary due to regulatory reasons.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

huge scam steal money with cooperation…

huge scam steal money with cooperation with sata bank
already submitted report to europol and financial authorities

3 kwietnia 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear fazlu aga,

Please be informed that LeoPay and Satabank are two separate financial institutions. Regarding your funds that are stuck in Satabank, please refer to their website for more information. They have a procedure in place for processing "Funds Return".

Please accept our apologies for the caused inconvenience.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

A conferma del pessimo servizio faccio…

A conferma del pessimo servizio faccio notare a tutti gli utenti che abbiano minimamente idea di utilizzare questo sito che dopo la loro risposta del 26 Marzo alla mia recensione negativa non hanno dato nessun seguito alle richieste di assistenza e nessuno si è degnato di rispondere nonostante i miei solleciti giornalieri.

Stanno tenendo in ostaggio i miei soldi e sono impossibilitato a riprenderli per un loro blocco.

PESSIMI!!

STATE LONTANO!!!

2 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

avoid this bank

avoid this bank, no transfer to this bank account from any bank. and i live in eu and still same. how many banks change iban two times and moving two different countries in 2 years.

1 kwietnia 2019
Opinia niezależna
Oceniono na 1 z 5

I still have money on my leopay…

I still have money on my leopay account, which is blocked due the satabank.
even after many emails and support mails, no answer or action from them ..

29 marca 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear christian tamayo,

We checked with our colleagues from customer support and saw that they replied to your inquiry. Please check your email.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

Account blocked since last October

Account blocked since last October. Had to send a bunch of papers , which I did, but no response. Money still blocked.
And I am German with a German Adress so please don´t annoy me with "your country is not supported"
This is an ongoing nightmare !!!

28 marca 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear D. Nelis,

Please accept our apologies for the caused inconvenience. We replied to your email back in November with detailed instructions on what actions you are advised to take. Please refer to that email. You can find additional information on Sata Bank's official site.

If you can't find the email we are referring to and need more assistance please don't hesitate to reach us via email. We remain at your disposal.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

Sata bank comuniça no site que o leopay é responsável.

News for Leopay customers with in-flight payments that got stuck (from the Satabank website):

"On the 20th of October 2018, Satabank was instructed to refrain from affecting or processing any inward or outward transfers from or to any accounts held by the Bank.
We understand that a number of LeoPay customers, who are not direct customers of Satabank, had transactions that were affected by this. We are reviewing the situation but can only deal with the direct customer of the Bank in relation to these transactions."

On the 20th of October 2018, Satabank was instructed to refrain from affecting or processing any inward or outward transfers from or to any accounts held by the Bank.

We understand that a number of LeoPay customers, who are not direct customers of Satabank, had transactions that were affected by this. We are reviewing the situation but can only deal with the direct customer of the Bank in relation to these transactions.

All updates will first be posted on the Satabank website. This enables us to communicate any new information to our customers as fast as possible.

25 marca 2019
Opinia niezależna
Oceniono na 1 z 5

J'essaie de crée un compte depuis 15…

J'essaie de crée un compte depuis 15 jours on me demande 10 justificatifs de domicile, mon contrat de travail ? Pourquoi j'ouvre un compte, comment je vais alimenter le compte ?? Enquête du FBI et le compte est toujours pas ouvert, c'est la première fois de ma vie que j'envoie autant de documents personnel à une banque, je demanderai la suppression totale de mes informations si ça se passe mal après l'ouverture car je viens de voir qu'ils bloquaient sans raison les comptes dans les avis

23 marca 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear CHAKRI,

We apologize for the caused inconvenience but we follow strict KYC procedures for the verification and identification of the clients and their operations. The process takes technical time as all of the data needs to be thoroughly checked as we, as a financial institution, comply with all AML and risk policies.

In this matter please note that the requested details are required for the identification of our clients.

Sincerely,
LeoPay Team

Oceniono na 1 z 5

Five months without my money

My money, 218 € even since 10/18/2018, in a ‘transfer’ by the Transfewise platform, disapear!
The money dont arrived in Leopay account and dont return to my account. Is freezing, is in limbo and no one cares!
I feel from all the companies involved, a lack of respect and credibility.
I want my money back! Since october? Five months with my money? When will I get back something belongs to me?

18 marca 2019
Opinia niezależna
Logo LeoPay

Odpowiedź od LeoPay

Dear Francyelle,

Please be advised that the transfer you are referring to never reached our systems. It's most likely stuck in SATA bank. Refer to their website front page and check the latest update they posted. There is a lengthy explanation about a tool for online customers called "Funds Return".

Sincerely,
LeoPay Team

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