Can’t thank Leightons enough for their support and expertise. I was called in for an emergency appointment within hours after concerns I raised when booking a routine eye test. Fortunately I was fin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Can’t thank Leightons enough for their support and expertise. I was called in for an emergency appointment within hours after concerns I raised when booking a routine eye test. Fortunately I was fin... Zobacz więcej
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I purchased new glasses at this branch. I was helped in my choice of frames by the very helpful and cheerful Suzanne. I was guided in my choice of lenses for my varifocal glasses by Julie, who was ver... Zobacz więcej
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Received Excellent Customer Service today - the arm of my glasses broke, thought they'd send them off for weeks, despite having a spare pair. Turned out to repair them would be a similar price to new... Zobacz więcej
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This company cares about their customers. I have visited at least 7 times in the past year and both the customer and professional care are absolutely fantastic. Today I went to pick up sunglasses, jus... Zobacz więcej
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Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
10 High Street, SM1 1HN, Sutton, Surrey, Zjednoczone Królestwo
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have had excellent professional service from Leighton opticians. They have helped me live with severe myopia most of my life, advised me to have cataract operation which has been amazing and helped me with referrals to treat wet macular degeneration and iodopathic polyploidal choroidal vasculopathy (which is improving) not to mention supplying me with of glasses and contact lens for years.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
I used Leightons Sutton branch for new glasses.
The optician was thorough and looked at my eyes in great detail.
She gave me a clear description of my present eye condition in a way I could understand.
Also the lovely person who helped me choose and fit new glasses frames and explained how to get used to varifocals was excellent.
I have had my new glasses for 2 months now and they are perfect.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
Appointment was punctual, all hygiene and social distancing measures applied. Very polite efficient staff.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
i received excellent service from a very helpful staff. The ladies helped with the selection of glasses the frames and the lenses.
The hearing care was also an excellent service, kindly given and expert advice on the best aids to use.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
I have been using the Sutton branch of Leightons for over 20 years and my latest visit was the least satisfactory. The frames that I had chosen for my varifocal glasses, which were featured on the Leighton's website, could not be sourced, which meant that I had to have new lenses in my existing frames. After the work was completed and I received the glasses with the new lenses I had to return after a few days because the frames were too tight and making an impression on my nose. Following a minor alteration the frames were more comfortable but the clarity I was used to from all my previous pairs of varifocals was still not right, especially when driving. I returned to the branch, therefore, and was told that the glasses were made to the right prescription and that I would have to return for a retest. Following the retest, which had virtually the same result as the earlier test, I saw a male optician (who did not normally work at the Sutton branch) who took the time and trouble to tweak the frames and lenses so that they are now much more acceptable. He made the point that as the frames had been unchanged they should not have required so much attention.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
Always a faultless service. Their care and attention, following retina tears in both eyes, has been first class over more than 10 years including successive consultants (following a retirement).

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
I had an eye test on 21/06/21, received a telephone call the following day saying my old frames had been sent off to see if they could be repaired and that I would be advised of the price in due course. Since then I have heard nothing

Odpowiedź od Leightons Opticians & Hearing Care - Sutton

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
Very good service. COVID regulations followed accurately. In and out in 30 minutes - no waiting.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
All staff were very professional and friendly. Excellent service and a good experience. The only downside was the cost of the spectacles.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
Amazing service, not rushed, polite and the opticians always explain each stage of the tests if you ask them. My kids feel comfortable and reassured there too. I have dealt with three opticians and they are all excellent. Front of house team are just as professional. Would not hesitate to recommend.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
I had a thorough examination and the optician referred me to St. Helier Hospital for a further examination because of headaches. Everything was OK but I want to thank the optician for his care

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
The optician I saw was courteous and was very professional in the eye test / examination which was conducted.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
The staff were helpful and pleasant and as I had brought along my son along there was a danger of his getting bored but the service all the way from booking an appointment ( which was initially too far ahead for me - staff called me to ask if i could take an earlier cancellation as they promised they would) to Glasses being delivered was brilliant.
thankyou for making the experience painless!

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
Very friendly, professional staff, made me feel an ease and was very helpful when choosing my glasses

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
Great experience. Only gave 4 stars rather than 5 because my glasses had to be sent back, which was not their fault. Nice peo[ple who explain everything very clearly

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
A very efficient and expert service. All the staff were very pleasant and the Covid related arrangements were very good. Excellent.

Odpowiedź od Leightons Opticians & Hearing Care - Sutton
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