I ordered my trainers and used the free next day delivery code had emails come through every time there was an update which I thought was really good could track it on the shop app trainers arrived ne... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These are clearly genuine Jordans. Delivery was easy and as fast as I had paid for. Everything was box beautifully as expected. The reason for 4 stars and not 5 is the price. These are much cheaper... Zobacz więcej
Absolutely awful customer service - ordered shoes which were too small and needed returning. Had to make several attempts through email and WhatsApp - no reply (for at least a week). Given the option... Zobacz więcej
Reakcja na opinię
Order trainers 2 weeks ago have had no response and tried to contact via DM, whats app etc. This is main present for my son for Xmas. Update, after several messages the trainers have arrived as prom... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Supplying & Sourcing Exclusive Footwear & Clothes
Dane kontaktowe
Zjednoczone Królestwo
- leicestergrails.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Have purchased Jordans from this…
Have purchased Jordans from this website and the service was great! They arrived the next working day. Was super impressed, especially due to the scarcity of the trainers they provide! Coming back for more soon. Thanks guys!
Poor service
Ordered Friday for my sons 16th Birthday Monday, paid for next day delivery,
We are now Tuesday 15.30pm no one has replied to my query, tracking is showing a different company name and that the parcel is not yet even with yet,
So disappointed and concerned that may have just taken the money and are not a reputable company,

Odpowiedź od Leicestergrails
Late delivery
When placing an order I was advised the item would be with me within 7 working days.
They did not dispatch until around day 14.
I was unable to get a response to the numerous email I sent questioning the timescale for delivery.
Still not received order placed 24th…
Still not received order placed 24th September.
No reply from all contact avenues.

Odpowiedź od Leicestergrails
I need to return my order to exchange…
I need to return my order to exchange for a bigger size, I have contacted leicestergrails via email, DMs, WhatsApp for the last 2 days but no one has come back to me. I can’t wear a shoe that is my size(7) but doesn’t fit. Can someone from customer care help please!
-Shipped it to the wrong address
-Shipped it to the wrong address
-Bad customer service
-Couldn’t get hold of anyone had to message someone that knew them personally just to get a response
-Stranger had to sign for my delivery. I had to go to their address although was told someone would pick it up and drop it to the right address
-Came just under 2 weeks

Odpowiedź od Leicestergrails
Been looking everywhere for these…
Been looking everywhere for these trainers for my son! Gorgeous, quick and easy delivery.
Bad customer service
Never repiled to my e-mail delivery was late. They shipped my order after i chased them 3 days

Odpowiedź od Leicestergrails
I ordered about a month ago and still…
I ordered about a month ago and still have not recieved my shipment.They dont respond to emails or messages at all.
It has been an overall experience for me and would not recommend.

Odpowiedź od Leicestergrails
Haven’t received my order
Haven’t received my order which was ordered on the 22nd of August, haven’t had a shipping update and also tried to get hold of the company on all three contact methods multiple times and still nothing. Hoping something will happen soon as love supporting small businesses

Odpowiedź od Leicestergrails
Paid £25 for next day delivery which…
Paid £25 for next day delivery which came on time.excellent service but the only down fall is you cannot track your delivery you can’t get hold of anybody it’s only a what’s app number which nobody answered.other than that very pleased with my order and will order again.
Poor Customer Service
Absolutely awful customer service - ordered shoes which were too small and needed returning. Had to make several attempts through email and WhatsApp - no reply (for at least a week). Given the option to exchange or get store credit when they did reply, neither of which I wanted and then told to return I will have 10% of total cost deducted (not including having to pay to return). Poor, poor service all around and will not be buying from Leicester Grails again.

Odpowiedź od Leicestergrails
Perfect trainers
Perfect trainers, my daughter loves them. Arrived packaged well and in plenty of time.
Arrived on time genuine product so…
Arrived on time genuine product so happy will order in future
Good service
Very impressed with the speed of service. Competitively priced. Great quality.
Wow wow wow 😮
Wow wow wow 😮
Great service. Authentic and my girlfriend love it for her birthday. Super fast delivery as well.
Thank you so much.
Great service and very helpful
Great service and very helpful
Definitley would recommend to friends
Ordered Jordan 1 and quick delivery
Still have nor recieved my order very…
Still have nor recieved my order very disappointed as a birthday present for my wife was told 1-7 days and it has been 8 days with still no dispatch email!!

Odpowiedź od Leicestergrails
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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