Ledspace Recenzje 

172
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Product detail page does not confirm that a transformer is required with a 1 metre light rgbw strip. I was under the assumption a 5pin connector would be provided with the light strip to connect it to... Zobacz więcej

Oceniono na 5 z 5

I bought some led lighting for a media wall from LEF Space and the service was truly excellent. I sent them the details about my project and they provided a breakdown of all the required parts, and m... Zobacz więcej

Oceniono na 5 z 5

Can I just say what a fantastic idea it is to have your basket checked before a purchase; most companies would just let you incorrectly order. Great idea! It turns out a couple of items that i thoug... Zobacz więcej

Oceniono na 5 z 5

Great customer service and high-quality products. I’m very happy with my experience, and I’d also like to give a special thanks to Shaun for all his help and excellent support. Highly recommended! ⭐️⭐... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

172 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(172)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

LED Space top service

Was having a few issues when I installed my lights so contacted LED space and spoke to Dave. Straight away he spotted the issue and got them working. Great service and quality product.

23 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great tech advice

Shaun was able to sort exactly what I needed after scratching my head trying to sort things myself.
The conversation went back and forth a fair bit and he was fairly quick to reply. At the end he provided a link with everything I needed so all I had to do was check over the basket and pay. Something Ultra LED werent able to do which as minor as it seems was fairly major when trying to compare prices over several potential items and my brain got completely frazzled.
I got the solder service, the item arrived next day and is working great.
Thank you Shuan.

20 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience

Really appreciated the prompt help and advice I was give, even though it was only a small domestic project. Great service - thank you!

17 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service and quality

As a developer of residential across the south east I have been looking for a reliable source of LED supply that not only can bespoke LED but also provide technical assistance. These guys are perfect for both and even in the rare event of technical failure a replacement arrived next day on a Saturday. Quality service and is the example of what most companies lack at present. Keep it up

10 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Aftersale care non existent

I am a customer who purchased a few times from LEDSpace with the confidence that I would get good aftersale care if I ran into issues with any of my orders but I was wrong! Recently I had an issue with one of the Blaq Aura light strips where it got damaged with glue residue after trying to cut down to length. I reached out to CS with the hope that they would assist me with a replacement at the very least but sadly all they offered is to sell me a replacement! Customer service is all about customer care but sadly this is not the case with this company!

14 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Had a nightmare with the service….

Had a nightmare with the service….
Got the product, it didn’t work, carried out tests, wired in other lights etc to check it wasn’t anything else and it wasn’t, defo faulty light. Which in itself isn’t a big deal, just send another one or refund….. unfortunately not the case.

Let LEDSpace know and they said I wired it incorrectly and to send it back (at my own expense). Did that and they sent it back saying nothing was wrong with it.
So I emailed again, saying it still doesn’t work and I’d like a refund quoting my legal rights, they asked me to fill in a form and send it back again, at my own expense again (now £85 costs to me) which I duly did.
Then get an email to say they’re only refunding me £28.98 with no explanation. guessing they are only refunding some items eg, the power lead, transformer etc

Terrible refund policy, shame as I’m trying to support small business, but wish I’d just used Amazon who would return no quibble. Would advise anyone not to use.

7 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Disappointed overall

A few issues,
Got a quote as needed 9x plaster in profiles. After I had ordered it turned out 10x plaster in profiles as a pack is £20 cheaper. - not that I would have known as I asked for a quote for a kit.

Had them installed about 3 weeks now. On average I am having to ‘resync’ the remote to the 4 drivers/wifi module 3x per week, as half the time only 1 of the 4 lights works. (All are on the same circuit and controlled via Alexa with no switch, just a permanent live).
The drivers keep defaulting to 12v and not 24v but when re sync’d to the remote they emit 24v again.

Service was helpful at first but overall I wish I had purchased elsewhere to be honest. I am not at a point where I am having to repair the plaster around the profiles after removing the fronts to replace the drivers and LED’s with an alternative supplier.
Very disappointed considering the cost was over £500.

30 września 2024
Opinia niezależna
Oceniono na 4 z 5

Post sales support came up trumps

I installed a run of LED lights into shelving which required me to use 11 connectors. I suspect one of the connectors was faulty meaning we couldn't adjust the warmth on the white lightening. Technical support agreed to ship replacement connectors and wire for us free of charge so that we could trace and resolve the problem. End result was great looking LED's. Thanks for all the support!

10 października 2024
Opinia niezależna
Oceniono na 3 z 5

Good products but not without…

Good products but not without service troubles. I contacted the team for advice on whether one of their led strips could be cut, they confirmed it was possible and told me roughly what items I would need. However I had to find the items myself, none of their component have pictures so it's all guesswork.

The led strips I bought stated they came with a 4 in 1 splitter, but it actually came with a 1 in 2 splitter. I asked if the company could send me the correct one and I was provided with a "no, sorry" - so I had to buy it myself. It's still wrong on all of their product pages.

Overall the products are good and the person I spoke too was helpful, but it all seemed a bit reserved like they wanted to reply to my emails just enough for me to go away. Likewise the parts they told me I would need were infact wrong, so I now have £25 worth of cables and connectors I can't use.

1 października 2024
Opinia niezależna
Oceniono na 4 z 5

Perfect for our media wall

These lights fit perfectly with the panels we bought from walls and floors. Really easy to cut to size but you do need the right tools.

Only negative is the sticky velcro straps, the adhesive on them are not sticky enough to stick to the felt. Purchase knowing you will need to use some additional double sides tape to secure them to the felt.

I would recommend these lights

29 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic product

Fantastic product, easy to fit and wire up, looks brilliant couldn’t be happier. I had Jake build the kit for me and deal with all of my questions regarding the product, I could not of asked for more.

21 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Satisfiede customers.

Recently had a complete Lighting system supplied complete with soldered light strips. Communication was great and supply and delivery was very prompt. I would recommend LEDspace to anyone and everyone. Very satisfied

22 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great technical support

Trying to work out what I needed for my install proved beyond me but Lisa sorted out what I needed and provided a link to order with one click. Brilliant!
Whilst instructions in the components I purchased weren't great the support I received over email was excellent. Fast responses, answered my stupid questions and demonstrated patience. The result is a great installation with which I'm really pleased.

22 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic lights.

Great products worth every penny great service from all the staff I did phone their helpline a few times and very helpful. Definitely recommend them. 👌

16 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great quality products

Not the cheapest but after receiving prompt informative service,quick delivery with lights cut and prepared to size,did a test run on receipt and very pleased with my purchase,great quality

3 sierpnia 2024
Opinia niezależna

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