Lease End Recenzje 

2288
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Exceptional service and real integrity with Aiden and Connor Outstanding service and integrity with Connor and Aiden. I'm in sales and I know what exceptional customer care looks like. The team at... Zobacz więcej

Oceniono na 5 z 5

The team at lease end saved me the effort of finding an interest rate in my target range. The process was quick and painless, getting everything done from start to finish in a single day. The staff we... Zobacz więcej

Oceniono na 5 z 5

Called and got Finacial Advisor Zachary Sherwood! He was friendly, courterous and very patient! He made a dreaded phone call become simple, fast and easy! 5 STARS to Zachary Sherwood for his cu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely Quick process. Took place over three phone calls. Total phone call time was less than 20 minutes. Worked with A Gentleman named Gary at first, Trinidad for the second call who cal... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Finansowanie samochodów

Napisane przez firmę

Lease End’s mission is to empower auto lease owners with the technology to easily exit their lease. We know end-of-lease decisions can be stressful and complex, so we've found a way to simplify the process for lease owners. We provide the expert tools and advisory services to help lease owners make a quick and informed decision about ending their car lease, and we assist them with the entire process. Lease owners can buy out their lease and keep their car, all without ever stepping foot into a dealership. We help customers unlock the equity they've earned in their leased car, and whatever end-of-lease option they choose, we ensure the entire transaction is easy, quick and completely stress-free. It's the easiest way to end your lease and keep your car.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 52% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2288)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 747

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Utterly and completely hassle-free

Very easy to work with and agents are very knowledgeable. I really didn't have to lift a finger other than the phone call and then signing the paperwork to pay off my lease on my Tesla and assume ownership; she's my baby and was not about to turn her in.

Utterly and completely hassle-free.

24 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

When the leases on both of my vehicles…

When the leases on both of my vehicles were coming to an end, I really didn’t want to lease again. My nephew recommended Lease End because he had such a great experience with them, and I’m so glad I gave them a call.

Working with Nick Egbert was one of the best decisions I made. He found me an unbelievable deal on both vehicles and went above and beyond throughout the entire process. He was even helping me over the weekend on his own time, without getting paid, just to make sure everything went smoothly.

That level of dedication and customer service is hard to find these days. If you’re coming to the end of a lease or looking for your next vehicle, I highly recommend Lease End and especially Nick Egbert. Thank you for making the entire experience easy and stress-free!

17 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Incredible service and support.

Incredible service and support.
The team at Lease End are pros in getting you out of your lease early in a pinch - not only fast but they save you a TON of money. I cannot recommend this company highly enough. Thank you for everything!

23 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Quick

Quick, Simple. The agent that handled my request was very helpful and showed a lot of patience.

17 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Gabe took advantage of me @my lowest…

Gabe took advantage of me @my lowest and then turned me over to Desn rep and they ran my credit 7 times and those were hard inquiries and my credit scores were 675and 648 I talked to Gabe the banks that he started they would be using none of them are on my credit I have never heard of these banks before when I tried to reach out a rep name Dean then jumped in said he would look into it I haven't heard anything back that was no ok Your company took advantage of a elder person I guess LEASE END feels that was OK to put 7 HARD INQUIRIES ON SOME ONES CREDIT.

9 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Steer clear of Lease End

Steer clear of Lease End. They are a middle man that completely screwed up my conversion from a lease to a purchase on my car. Had I worked directly with the lease holder it would've been much smoother and easier. No resolution and no help.

19 lipca 2026
Opinia niezależna
Logo Lease End

Odpowiedź od Lease End

Jay, looks similar to your prior review. Happy to have you discuss your conners directly with our team at any time. We're standing by....

Oceniono na 5 z 5

Lease End is a professional company

I made a decision to purchase my leased Tesla Model 3 and looked online for companies to assist with that process. I came across Lease End. I reviewed the company’s website then read reviews across a several social media platforms. It has a 5 star rating and I now know why! I’d give them 10 stars if it were possible. Rarely do you come across a company which is totally professional, 100% honest, with a supportive and hard working staff. My first interaction was with a “Financial Advisor” who too was very professional and personable, there was NO hard sell. Rather, the individual provided me extensive information on the process, funding options and other supportive products. They were focused on providing sufficient information to enable me to make an informed decision. The negotiation for funding and appropriate loan rates was easy and the advisor seemed to be genuine in finding me the absolute best offers available. Based on this interaction, I didn’t need to “think about it” for much time although the advisor was about to give the time and schedule a call back. However, I decided to move forward during the initial call. The entire purchase and follow up process was effortless, smooth and I was kept well informed about the status along the way. I do want to “shout out” to “Rosie” who assist me with obtaining the title and plates for my car. She was exceptionally professional, personable and her follow-up was amazing! I was kept up to date with the entire process along the way and given more than ample guidance! Atta Girl!

Later on, I looked at the company’s history and discovered that it was founded and is run by folks who attended West Point and served our county! No wonder its a sucessful and professional company! The “cream of the crop” of our society are running the business! Use these folks to fund and process your vehicle purchase!

23 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible experience

Horrible experience. They mismanaged everything with my conversion from lease to purchase. Avoid this company.

18 lipca 2026
Opinia niezależna
Logo Lease End

Odpowiedź od Lease End

Jay, thank you for sharing this, and we're sorry — this took more of your time than it ever should have.
Here's what happened: the payoff on your lease required coordination with your leasing company, and the tax, title, and license portion wasn't included with the original payoff check. That gap should have been caught and communicated sooner, and you shouldn't have had to make calls to move it forward. We own that.
To be clear about where things stand: Lease End has issued a supplemental payment directly to your leasing company covering the full tax, title, and license amount — you are not responsible for paying anything additional out of pocket. Our team is staying on this with the leasing company until it's fully closed out, and we'll confirm with you directly when it is.
Buyouts involving third-party lienholders sometimes require extra back-and-forth, but managing that is our job, not yours.

Oceniono na 5 z 5

My name is Rita Valente I thought about…

My name is Rita Valente I thought about contacting lease end for about 3 months because I was so scared and I finally made a decision to try and it was the best decision ever they did everything for me and every time that I needed something I called them they would assist me right away by phone or texting I do recommend don’t go to a dealer like I did a spent 6 hours there they were trying to sell me another car because they wanted to keep my car with low mileage contact lease end they are the best …

15 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing Customer Service

Wow! I did not expect the level of customer service that I received from Lease End. The entire process was streamlined, and I barely had to do anything to get everything processed. They made it very easy to transition from lease to financing, and even take care of everything from dealing with the dealership, to registration, to working with the bank for financing. Big shout out to NickE for helping me out. It was such a pleasure working with him - try and snag him to handle your account if you can!

15 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Never, Ever Do Business With Lease End!

Every part of the loan buyout by Lease End was horrible! The staff, customer service and even management was belligerent. I did not agree to their service, but they insisted that I signed an application. When I repeatedly asked for them to send it to me, they also said that they had me on voice recordings. I said," Good! Send everything to me." Well, at least 3 weeks went by and still nothing. They did not even have the decency to let me know that they opened an auto loan at PNC Bank for over $35,000. I learned this when I received a Welcome Letter from PNC. My loan buyout was $30, 056.46. They added almost $5,000 for the service they provided. Finally, I had a relative who is a police officer call them,and Lease End provided him with the documents. It showed a signature, but it was Not mine!!!! This caused me a great deal of stress, anxiety and many sleepless nights. Finally, I had enough and I sold my car to a dealership who put me in a beautiful car with a loan that I could afford. AND the documentation including the sales taxes for a more expensive vehicle was not even close to what Lease End charged me. Of course, if they read this review, they all will deny it. Oh, by the way... Lease End claims to have an A+ rating with the BBB, however, I recently researched the company, and they are not even close to an A rating. Also, if you read the reviews on their website, you will see nothing but good reviews. Check out ALL of the negative reviews on the BBB as well as Yelp.

7 czerwca 2026
Opinia niezależna
Logo Lease End

Odpowiedź od Lease End

Jane, thank you for taking the time to share this. We know the past two months have been stressful, and we're sorry this experience has left you feeling this way.

Because this review raises serious concerns, Lease End completed a full audit of the account, including every recorded call and all signed documents. That review confirms the buyout was requested through our website and agreed to both electronically and through physically signed documents returned by mail, and PNC Bank was identified in writing before and after the loan funded. The difference between the lease payoff and the amount financed was not a fee for our service — it was Louisiana sales tax, title, and registration required on any lease buyout, plus optional GAP coverage you selected.

One thing we do own: copies of your documents should have reached you faster, and we apologize for that delay. When your family member called on July 10, our team reviewed the account with both of you and, with your authorization, emailed the complete signed package the same day.

We understand you've since traded the vehicle in, and two items still deserve follow-through: making sure the title and payoff are handled cleanly with the dealership and PNC, and your GAP cancellation refund. We'd like to close both out with you — please email cx@leaseend.com. We'll see it through.

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