Leaf Envy Recenzje 

341
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Yet another company that won't permit truthful reviews as to their dreadful offering to be added to their website. Avoid their rip-off plants at all costs. You'll be highly embarrassed if you send a g... Zobacz więcej

Oceniono na 5 z 5

This is the second plant I have ordered from Leaf Envy and the quality of both the product and the service is great and I would highly recommend. The plants I have ordered have been delivered quickly... Zobacz więcej

Oceniono na 5 z 5

I wanted to buy a Sansierva or mother in laws tongue plants already had the pleated variety but wanted the more beautiful yellow and green striped variety. I am delighted with them only problem I n... Zobacz więcej

Oceniono na 5 z 5

Quick delivery, great service, it was my first time getting a plant delivered and it was perfect, and I will certainly be ordering more. Highly recommended

Informacje dotyczące firmy

  1. Rozrywka

Napisane przez firmę

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

341 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(341)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 83

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Love my new monstera plant 🪴

Love my new monstera plant 🪴 came well packaged and in great condition! I also ordered 2 more plants and I’m very happy overall. Will definitely be ordering more.
10/10 fast delivery and you can pick a day to be delivered!! 👌

13 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful healthy palm plant

The palm plant arrived in good time and was well packaged.
It was very healthy and size as described.
Was a very competitive price compared to same plant on different sites

15 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great after sales

Great after sales. Had issues with first plant but a quick response and turnaround for a replacement was offered which was delivered with care and in quality condition.

16 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible service

Terrible service , suprise gift failed to arrive when I had paid for a specific date , still failed to arrive following day …
Still trying to get refund a week later , no response to four emails
Very disappointing !!

10 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Failed delivery, zero communication

Placed and order and paid for next day delivery. Provided full address and my mobile number. Order has failed to arrive twice with no calls to me from the courier to let me know of any difficulty delivering. Have contacted the company via email and Instagram multiple times with no response. Tried to call their customer service line and it just rings out.
No answer as to whether I will get a refund for failed next day delivery, when they will deliver or what the solution is if all the plants arrive dead. It has now been 6 days since the original planned delivery date with no word from Leaf Envy.

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Read the reviews before dealing with…

Read the reviews before dealing with this customer as they are absolutely dreadful. Avoid at all costs.

I spent £130 on a kentia palm to be delivered next day. It arrived a day late (I had contacted them to chase delivery and that was ignored).

The plant arrived and its absolutely pathetic. I ordered the tallest plant and with the exception of one of the branches the plant is nowhere near the height that was advertised. It arrived half dead, dried leafs and the soil is completely crap.

I’ve emailed twice and messages on instagram. There’s been zero response.

I will continue to chase and will then chase my credit card company and speak to an ombudsman.

I’ve always used patch plants and they are far far superior in every capacity. Should have stayed with them.

30 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Orders cancelled without explanation. Substantial store credit not Honoured. Ignores all correspondence

This is an awful company. I had over £1500 of credit via a gift card.
Every order from July last year was cancelled without explanation.
I reached out a number of times enquiring about possible issues within the business. I was ignored every time.
I realise times have been difficult for small businesses recently and was willing to forgo the he substantial balance. (I had won a competition and had received a number of products already)
The issue I have is the lack of customer service and the complete absence of any communication.

1 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Dissapointed

Really unhappy. Ordered 3 pots, and 2 arrived smashed. They sent two new ones, and one arrived smashed. Have chased for a refund for over 3 weeks now, and have heard nothing, no reply to my emails. Very disappointing as i used them before and found the plants and pots lovely.

1 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Total lack of customer care raises big questions

Placed 3 orders one after the other, each with a personal message. All orders received the SAME message, two were delivered on the wrong day and one of the plants arrived in a broken unusable pot. I wrote to LeafEnvy straight away, have now chased up 3 times and got no response. Resorting to this so that they might perhaps react this time. Appalling lack of customer care.

4 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Waste of money

Plant arrived all over the place, scooped compost back in pot, plant slowly died, dried up and leafs went crispy and fell off. Complained and was sent a form to fill out. That was a week ago and still nothing. Terrible service and waste of money

29 kwietnia 2024
Opinia niezależna
Logo Leaf Envy

Odpowiedź od Leaf Envy

Hi Hannah,

I am truly sorry to hear about your experience with your recent order.

Our customer care team processes and reviews the Plant Care Form to determine the cause of any issues as we aim to provide our customers with a positive experience and satisfaction with our product quality. I apologise for the delay in our response.

I am pleased to inform you that we have sent out a replacement plant for you and included a care guide in our email. We hope this gesture demonstrates our commitment to your satisfaction and that you might consider reevaluating your review. As a small business, your feedback is very important to us, and we strive to learn and improve from every customer interaction.

Thank you for your understanding and patience. If there is anything else we can assist you with, please do not hesitate to reach out to us at info@leafenvy.co.uk

Best regards.
Leaf Envy Team

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