Ordered some patio tiles online, but due to a technical error the order was deleted without me knowing. I contacted the local branch, New Malden, when the tiles didn't arrive and Ian Paget was absolut... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ Surrey, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front d... Zobacz więcej
Asked for a price for a RSJ lady said she would phone and let me know but never received it . But on the other hand went to pick up all the timber for a roof and the guys were really helpful. Good te... Zobacz więcej
2nd time of visiting Lawsons in New Malden and the level of service received again was outstanding. Always met with a warm greeting from the receptionist and the yard worker’s who went out of there wa... Zobacz więcej
Informacje dotyczące firmy
- Sklep z drewnem
- również w kategorii:
- Sklep z ogrodzeniami
- Skład materiałów budowlanych
Napisane przez firmę
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Napisane przez firmę
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Dane kontaktowe
Unit 16, Adams Industrial Estate, St John's Road, New Malden, KT3 3SQ, Surrey, Zjednoczone Królestwo
- 020 8336 1188
4,3
Doskonała
97 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful staff and well organised
Very helpful staff and well organised. Plenty of parking. Burger van on premises so you can get food on the go.
17 stycznia 2026
Great service, great price
Sales person called back when they promised. i have been a customer for many years now, and Lawsons always give great service at a great price.
22 stycznia 2026
The staff were very helpful …
The staff were very helpful and made it a pleasure to shop with you, the office staff were so good this morning when I called to check my delivery time, and when the two drivers came with the delivery they helped put the fencing supplies in the front garden fantastic service
14 lipca 2025
Opinia niezależna
Odpowiedź od Lawsons (Whetstone) Ltd - New Malden
Thank you for leaving a review. We are proud of the service we offer and our Drivers try to help customers wherever they are able
service and politeness !
went in to for some help in buying some wood asked the person on the counter how much the wood ( 2 types ) was spending £100 ( maybe not lot money ) he seemed off handed in giving me the cost like it was a hard job when I said ok of can I buy the following told me to go out into the yard and speak with someone
saw 1 person I did not even say any think to him he just shouted " your have to wait got lot people to serve "
no a way to run a business or customer service
went else were !
17 czerwca 2025
Opinia niezależna
Delivery was due by lunchtime on a…
Delivery was due by lunchtime on a Wednesday. I had this confirmed the previous working day saying that my order was loaded on the lorry and ready for AM delivery.
It got to 3 pm on the day of delivery and no show, I called them and discovered that the order was still not loaded and would t be with me until the Friday.
Someone somewhere was not telling me the whole truth so I’m left a bit disappointed and having to have a difficult conversation with my customer.
14 czerwca 2023
Odpowiedź od Lawsons (Whetstone) Ltd - New Malden
We are very sorry that your delivery was late - this is not the level of service we seek to offer and yo should have been contacted. We will speak to the branch in question
Good product availability
Good product availability, very nice and helpful staff. Very nicely set out in the yard
13 czerwca 2023
First time I’m using Lawsons
First time I’m using Lawsons. Shop staff,yard staff and the delivery driver were very helpful. I will start using them from now on. The delivery was very prompt. Quality of my paving slabs was stop on.
15 maja 2023
Great customer service throughout
Great customer service throughout, great products at reasonable prices.
9 maja 2023
Quick and efficient service
18 kwietnia 2023
Ordering was relatively easy and…
Ordering was relatively easy and delivery was good and on time. Ps part of my order was by phone and I didn’t receive an invoice?
14 kwietnia 2023
Went in store to buy fence panels
Went in store to buy fence panels
Greeted in car park and my order taken and brought to my car
Very helpful team
17 kwietnia 2023
Many thanks To Paul Blundell for his…
Many thanks To Paul Blundell for his professional attitude
21 marca 2023
Very helpful great selection of wood
22 marca 2023
I find the rep very helpful Matthew to…
I find the rep very helpful Matthew to sort things out and come up with the correct prices. Where possible.
12 marca 2023
Reliable service once again.
Reliable service once again from New Malden branch working in association with Ascot branch for the Douglas Fir Sleeper products not stocked locally. All goods left neatly by the driver on our front driveway without restricting our parking. Quoted price accurate as usual.
16 marca 2023
Best quality
14 lutego 2023
Excellent products delivered promptly…
Excellent products delivered promptly as usual. We have been using the Lawsons New Malden branch regularly for years and highly recommend then.
2 lutego 2023
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