Travis Perkins Recenzje 4550

Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Would definitely recommend the Travis Perkins Salford branch. Sean is always really helpful, and whenever I order materials everything’s spot on. Deliveries are reliable and always turn up on time,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Delivery driver, Steve. Amazing. Always have issues in our road with deliveries as it is very narrow. I have received abuse from people waiting to get by before. He was calm. Speedy. Very smiley! Tha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered some timber from Travis Perkins after Wickes let me down and the delivery driver did a great job manoeuvring the truck around my narrow street. When I called earlier to check on delivery sta... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Placed online order for large amount of timber. Receipt said branch would contact me to arrange delivery. Came off a long call to see id got a txt saying the delivery driver was going to deliver the w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca materiałów budowlanych
  2. Wypożyczalnia narzędzi budowlanych
  3. Sklep z materiałami architektury krajobrazu
  4. Sklep z drewnem
  5. Dostawca piasku i żwiru

Informacje o Travis Perkins

Informacje przekazane przez różne źródła zewnętrzne

Travis Perkins is a leading company in the Builders' Merchanting and Home Improvement markets. The company supplies product lines to trade professionals and self-builders including general building materials, timber, plumbing & heating, kitchens, bathrooms, landscaping materials and tool hire, together with a wide range of services.

 

Biggest Product Range

We offer the biggest trade product range in Britain with 1000s of products available either in branch or next day delivery. Pick up a copy of our Trade Product Guide, our big book of everything, next time you’re in branch.

 

Convenience - Saving you time

With our nationwide network of local TP branches, we’re never too far away. To save you even more time, why not try our click & collect or flexible delivery services making sure you get the products you need when you need them.

It’s quick and easy to set up an account online where you can manage your account, check prices, buy online, check live stock levels and view and pay invoices*. Start enjoying the benefits today.

*Online invoicing only available to Credit Account customers.

 

Promotions

Our customers can enjoy great bi-monthly deals via our national ‘Trade Offers’ promotions, as well as exclusive online and in-branch deals.

 

Help & Advice

Our expert teams across our 670 branches are on hand to help whatever your trade. Pay them a visit today and tell them about the jobs you’re working on to get the best help and advice


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service from tim and ian always…

Great service from tim and ian always helpful guys
And the lads inside are top notch

21 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good afternoon Damien, thank you for your review. We're happy to hear that you found our service helpful and appreciate the team's efforts. Thank you for your positive feedback! Branka@TP

Oceniono na 5 z 5

Tim and Ian in the yard were fantastic

Tim and Ian in the yard were fantastic, they were very knowledgeable of the materials that were stocked in the yard and even loaded my vehicle for meter out of ten.

20 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Adam, thank you for the fantastic review! We're happy to hear that our team members were so helpful and knowledgeable! Thank you for letting us know about your experience and for your high rating. Please let us know which branch this was and we'll let the team know what a great job they are doing. Thank you, Branka@TP

Oceniono na 1 z 5

No call to arrange delivery, just turned up and left it by house. Not impressed!

Placed online order for large amount of timber. Receipt said branch would contact me to arrange delivery. Came off a long call to see id got a txt saying the delivery driver was going to deliver the wood in about 10 minutes time. I phoned branch and was told the wood had been delivered! No one in house and I’m away for several days, so hopefully my wife can get the timber and cement to a safe place, if it hasn’t been stolen before she gets home! Not at all impressed, was hoping to arrange the delivery for a day I was home!!

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Travis Perkins

Good afternoon Andrew, thank you for the review. We appreciate you bringing this to our attention. We're sorry to hear the delivery wasn't arranged to your convenience, especially with the unexpected timing and your absence. We'll review our communication process to prevent similar situations. Please email us on customerrelations@travisperkins.co.uk with your order details and we can ask the branch management team to get in touch with you if you wish to share your experience with them. Thank you for your feedback, Branka@TP

Oceniono na 5 z 5

Served by Tim and Ian absolutely…

Served by Tim and Ian absolutely brilliant, great service and friendly

20 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good afternoon Steven, thank you for the review! We're happy to hear that you had a brilliant experience! We appreciate your kind words about our team and service. Please let us know which branch it was you visited and we will pass your lovely comments over to them. Thank you, Branka@TP

Oceniono na 5 z 5

Delivery driver

Delivery driver, Steve. Amazing. Always have issues in our road with deliveries as it is very narrow. I have received abuse from people waiting to get by before. He was calm. Speedy. Very smiley! Thank you Steve.
Burgess Hill Branch.

17 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good afternoon Morgan, we're happy to hear that the delivery experience was so positive! We appreciate you taking the time to recognize the driver's professionalism and efficiency in navigating the challenges of your location. If you let us know which branch it was that delivered to you, we can let them know what a great job they are doing. Thank you, Branka@TP

Oceniono na 5 z 5

It’s so brilliant when people do their…

It’s so brilliant when people do their jobs ! Just want to thank Brendan at KLynn branch for being so helpful - and knowing the products so well - mine was a simple enquiry but he was great! Sad it’s so rare …….

17 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Pauline, thank you for leaving such a lovely review. We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and knowledgeable. We appreciate you taking the time to share your feedback. Thanks, Branka@TP

Oceniono na 5 z 5

Would definitely recommend the Travis…

Would definitely recommend the Travis Perkins Salford branch. Sean is always really helpful, and whenever I order materials everything’s spot on. Deliveries are reliable and always turn up on time, which makes a big difference when you’ve got a job to get done.

Nice one to Sean, James, and all the staff there, top service every time.

17 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Jack, thank you for the review. We're happy to hear that you had a great experience at the branch. It's great to know that our team's reliable service and accurate orders make a difference for you. We appreciate your positive feedback. Thanks, Branka@TP

Oceniono na 5 z 5

Supplies

Items delivered Thursday. Delivery driver helpful, friendly and very accommodating. Would definitely recommend. Staff in Tewkesbury were helpful and knowledgeable.
Thank you.

16 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Ann, thank you for the lovely review. We're happy to hear that the delivery and our Tewkesbury staff met your expectations! We appreciate your recommendation and thank you for your positive feedback. Thanks, Branka@TP

Oceniono na 5 z 5

Bognor Regis Branch

Bognor Regis Branch

Absolutely amazing customer service. Went above and beyond to help out our small company with the materials we needed, couldn’t recommend enough.

16 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning, thank you for the review. We're happy to hear that our Bognor Regis branch provided amazing customer service! We appreciate your positive feedback and are glad we could assist your company with the materials needed. We hope you visit us again soon! Thanks, Branka@TP

Oceniono na 5 z 5

I would like to take this opertunity to…

I would like to take this opertunity to say that Emma and Megan are both lovely people, always pleasant and very helpful in every way possible, they are both a great asset to Travis Perkins,keep up the good work Girls, also the other sales personel are good,

17 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Glynn, thank you for your lovely email. We appreciate you taking the time to share your positive experience. We're happy to hear that our team members were so helpful and pleasant. It's great to know that their service made a positive impression! Can you please let us know which branch this was and we'll let the team know they are doing a great job? Thanks, Branka@TP

Oceniono na 1 z 5

Inappropriate behaviour

I’d first like to note that this is not a reflection on any service provided.
I disagree to the behaviour of a driver in one of your vehicles yesterday in Droitwich, I can only recall 5UVV on the reg sorry.
I was witness to one of your green Lorry’s passing Lidl in Droitwich as I was putting my shopping away, tooting his horn and flapping his tongue like a dog gesturing to a young lady and her child walking along the path. Although this could be a misunderstanding if you driver knows the lady then I’m sorry I got startled by the horn. Regardless I still feel that this is un acceptable behaviour in today’s society and that the gestures were disgusting and inappropriate.
I’m sure the driver just needs educating in this matter.
Bill from Droitwich

16 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Billy, thank you for the review. We appreciate you bringing this incident to our attention. We take such matters very seriously. The behaviour you described is not in line with our standards. We will investigate this and take appropriate action to ensure our drivers understand the expected conduct. We appreciate you taking the time to share your concerns. Thank you, Branka@TP

Oceniono na 2 z 5

Stayed in all day waiting for a hire…

Stayed in all day waiting for a hire delivery. Received a text at 07:39 confirming the order has been placed and offering safety videos. Received another text at 12:03 advising the driver will be with me between 14:15 and 16:15. Online tracker shows delivery has 'arrived', yet since about 16:00 delivery truck is shown as at TP Bedford site on the map. Nothing has arrived as at 17:15. No explanation, no communication from Travis Perkins.

16 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Kevin, thank you for your review. We appreciate you taking the time to share your experience. We're sorry to hear your delivery didn't arrive as expected and that there was a lack of communication. We'll investigate what happened with your order to prevent similar issues in the future. Can you please email us on customerrelations@travisperkins.co.uk with your order details and we will reach out to the branch management team to see what happened on this occasion? Thank you, Branka@TP

Oceniono na 5 z 5

Super helpful delivery by Craig

I’ve just had a pallet of kiln sand delivered from the Gloucester branch. Craig was able to place the pallet exactly where I needed - it was a tricky manoeuvre. He safely dropped off the the delivery- and gave me a few tips on sealing the block paving too. Super helpful.

16 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good afternoon Dane, thank you for the fantastic review! We're happy to hear that the kiln sand delivery met your expectations. It's great to know the placement was successful and the advice was helpful. Please let us know which branch it was that did such a great job with your order and we'll make sure to let them know. Thank you for your positive feedback! Branka@TP

Oceniono na 1 z 5

Lyme Regis-Don’t go alone

Lyme Regis-Don’t go alone. Not a place for woman and children.

19 marca 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning, thank you for leaving your review. We are so sorry to hear about your experience with our Lyme Regis branch. We welcome everyone in our branches and we don't want anyone to feel this way so we will make sure to investigate further. Please can you email us on customerrelations@travisperkins.co.uk with the details of what occurred on this occasion so that we can speak to the branch management team? Thank you, Branka@TP

Oceniono na 5 z 5

From start to finish everyone involved…

From start to finish everyone involved real great service. Nice to deal with very competitive. Why go anywhere else….

15 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Peter, thank you for the great review! We're happy to hear that you had such a positive experience with our team and found our service to be competitive. Thank you for your great feedback! Branka@TP

Oceniono na 5 z 5

Fantastic generally

Fantastic generally, Office staff can’t do enough for you and deliveries always on time. Could do with a few more lads in the yard to cut down wait times.

13 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Debbie, thanks for the review! We're glad you enjoyed your experience! We appreciate your feedback regarding the yard wait times and will consider ways to improve this. Thank you! Branka@TP

Oceniono na 5 z 5

great service from West Norwood branch

I ordered some timber from Travis Perkins after Wickes let me down and the delivery driver did a great job manoeuvring the truck around my narrow street. When I called earlier to check on delivery status, I was pleasantly surprised to get straight through to the branch, not a call centre, and the person I spoke to was very helpful.

13 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Gavin, thanks for the lovely review! We're glad you enjoyed your experience with us. It's great to hear that our delivery driver was able to navigate your street successfully and that our branch team provided helpful service when you called. Thank you for your positive feedback, we really appreciate it! Branka@TP

Oceniono na 1 z 5

Do not trust the Website

Website is out of date and not reliable. Check with Local Branch instead or go to a more reliable competitor such as Wickes or Jewsons etc.
Ordered 2 dumpy bags of gravel online, told it was in stock, so paid.
Next week, local branch called to say that they had no stock and hadn't been able to get the gravel for 18 months ! Was also told that this was a known problem within TP.
Rubbish.

13 kwietnia 2026
Opinia niezależna
Logo Travis Perkins

Odpowiedź od Travis Perkins

Good morning Glenn, thank you for the review. We appreciate you bringing this to our attention. We're sorry the website information was inaccurate, and your order couldn't be fulfilled. Can you please let us know which branch this was so that we can investigate the stock discrepancies and improve our service? Thanks for your feedback. Branka@TP

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